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"I ordered a new Logitech speaker/iPod dock. I was pleased with the free shipping as well as the prompt shipping. However, when the item arrived it had obviously been opened prior. The contents of the box had been unwrapped and the manual/quick start guide was missing. Things went downhill from there... Upon plugging in the item, it did nothing but blink. I contacted Logitech, and they asked for the PID number. Unfortunately, someone had taken a black marker and blanked out the PID number. Logitech came to the conclusion the item was indeed defective, and recommended I return it to the company from which I bought it. I promptly sent off an email to the contact address published on the PriceSmile.com site (rma@PriceSmile.com); however, the email was returned undeliverable. I called the contact number, but again to no avail. I left messages, but no one has returned my calls.
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