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Stores > Premium USB
  • Premium USB Premium USB Elite Status
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 7.69/10 7.69/10
    Shipping & packaging: Rating 8.13/10 8.13/10
    Customer service: Rating 8.04/10 8.04/10
    Return/Replacement policy: Rating 6.88/10 6.88/10
Voice your opinion! Review Premium USB by clicking a star below.
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Verified Customer
Rating 6/10
3/5
2017-07-19

Not the best customer service

"I was originally dealing with Alex, who was extremely impolite and whenever I asked him questions about the products offered he made me feel stupid. They almost lost my business and this will keep happening if he stays as a sales representative. He was difficult to deal with both over the phone and even through our email correspondence, where he was not even directly answering my questions.

I had such a negative experience, I asked to deal with someone else. Pete went out of his way to help me, answered all my questions and make me feel comfortable. Thanks to Pete, I followed through with my order.
"


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Verified Customer
Rating 10/10
5/5
2017-07-19

They look great!

"Great experience - good customer service that kept me involved with every step. They definitely cared about the artwork as much as I did. I'll be back. Thanks so much!"


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Verified Customer
Rating 8/10
4/5
2017-07-19

"love my new camera USB!!!"


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Verified Customer
Rating 10/10
5/5
2017-07-18

Awesome!

"Will be using again..they are great!"


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Verified Customer
Rating 10/10
5/5
2017-07-07

Highly Recommend

"2 years in a row delivered on what they promised. Quality product."


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Verified Customer
Rating 10/10
5/5
2017-07-07

Love our personalized product.

"Very happy with our custom USB Drives and excited to share with our clients!"


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Verified Customer
Rating 6/10
3/5
2017-07-07

USB Stick Purchase

"I haven't received the product yet so I can't comment on that. Overall the experience was good. My only complaint was that the web site suggests that printing or engraving was free. But there was a set-up change and cost of printing on the B side which was not mentioned until I received the second quote. This ended up costing over $100 more. I would have been OK with this has I had know up front."


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Verified Customer
Rating 10/10
5/5
2017-07-07

Excellent service and value, quick delivery!

"Ordered USB drives with cases twice in the past six months. The sales rep was very helpful and took the time to work with me to get the custom logo printed nicely. Ordered the USB with cases and it was nice that they neatly packed the USB inside the cases. Quick and as promised turnaround, nice looking and quality product!"


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Verified Customer
Rating 10/10
5/5
2017-06-19

Good products for USB Drives

"Easy to use web site and service was great"


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Verified Customer
Rating 8/10
4/5
2017-06-19

Tiny hiccups

"Good! Took a little while to process the order, but timely when it finally went through!
One out of 100 USBs was faulty
"


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Verified Customer
Rating 10/10
5/5
2017-05-25

Great Customer Service - Great Products - Quick Turnaround

"Great Customer Service - Great Products - Quick Turnaround. Our rep (Richard Moore) helped us tremendously by providing other possible solutions to meet our needs so we could achieve our goal. Some that we were completely unaware of. We were very happy with the whole process and the USB drives look amazing and arrived in time!"


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Verified Customer
Rating 8/10
4/5
2017-05-25

Quick Delivery

"I was able to receive the USB drives on time. "


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Verified Customer
Rating 10/10
5/5
2017-05-25

Small but mighty!

"Printing clear and item very nicely designed as part of presentation packaging and the CS Agent was very helpful in ordering process."


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Verified Customer
Rating 10/10
5/5
2017-05-24

No upsell or hassle. Just an easy and fast experience.

"The process was fast and easy."


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Verified Customer
Rating 8/10
4/5
2017-05-24

Customized USB drives

"Fast, personal and correct."


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