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Full Rating Profile
  • Rating 7.50/10 18 reviews

    7.50 / 100
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    Premium USB is a merchant member
    Premium USB participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,874 merchant members.
  • Premium USB contact information

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 6.25/10 6.25/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: 0.00/10

All 18 Customer Reviews

Rating 10/10
5/5
modified review posted

"I worked with Darryl via email. He replied quickly and provided a good quote. We sent artwork and they sent us back a proof to approve. It all went well and I receive my order in a timely manner. Good customer service and good attitude."




Rating 4/10
2/5
modified review posted

"To make the order I had to wait 3 days until the representative answered me with the wire number telling me "We try to help people out in other countries, but it is not our primary focus" so I had to wait 3 days just to get a email answer."


Rating 10/10
5/5
modified review posted

"Order was packed well, and had prompt service when an item was miss-shipped."


Rating 10/10
5/5
modified review posted

"Very quick and the USB Slug Flash drives are a huge hit with our clients."


Rating 10/10
5/5
modified review posted

"Shipped quickly, exactly what ii ordered."


Rating 2/10
1/5
modified review posted

"The drives came in a pinkish purple color instead of white. This issue had been addressed with the salesman as well as on the proof prior to placing the order. I was assured that they would come out in white and they did not. Additionally all of the printings was done crooked. It looks like someone did them by hand, not on a machine. Very unprofessional for something that is promoted as being professional and "Premium" grade.

I have sent that back to customer service and have yet to hear anything back. This needs to be fixed ASAP.
"


Rating 10/10
5/5
modified review posted

"I am satisfied wirh the proptness of delivery and the product itself."


Rating 4/10
2/5
modified review posted

"Over all the ordering process was quite difficult. Had a constant back and forth was quoted the wrong price. Had the artwork proof sent wrong twice after explicit instructions. Then they all arrived without the media loaded on them as advertised. The drives look very nice but would not recommend. "


Rating 10/10
5/5
modified review posted

"I highly recommend Premium USB. They were helpful and did everything when they said they would. Product was just what I wanted and good quality."


Rating 8/10
4/5
modified review posted

"Everything was actually very good. Easy to find what I wanted and easy to order. "


Rating 10/10
5/5
modified review posted

"Fast shipment and quality product."


Rating 10/10
5/5
modified review posted

"They were very helpful and even did some graphics work at a reasonable price to be sure of the best possible imprint. Quality and delivery was as promised. I will order from them again."


Rating 10/10
5/5
modified review posted

"USB Premium was very efficient in the delivery of my purchased product. Great job!"


Rating 2/10
1/5
modified review posted

"I had ordered a a card with 8GB of storage on it. Plugged it in and there was only 1.91GB available making it only a 2GB for total storage space! What's worse is that the packaging even stated 8GB! This is more than a "simple" mistake, this refelects, to me, the level of professionalism that one could expect to encounter. It's a good thing this one was only a demo and not my originally intended order that much is for sure!
Is there even quality control? In my line of work and use for this device 2GB of storage is completely pointless and a waste of my time.
Thought it would have been neat to own given my past prior service in the USAF, while testing the company's product. But based on my experience I think it will be best for me to just remain with tried and true reliability with Amazon.
"


Rating 10/10
5/5
modified review posted

"Promptly shipped so arrived very quickly! Product looked exactly as advertised."