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"I ordered a pair of Gaerne GMX Boots on April 21 in the late evening and received them on April 25. I will admit I was a little hesitate at first because it was kind of difficult to get a hold of them, but everything turned out great. After I received my boots I called them to let them know I had at first been a little skeptical, but now I feel very good about buying from them. I do most of my purchasing online because living in Lake Havasu City, AZ there just isn't much to buy from and most cities of any size are 200+ miles away. I shop everywhere looking for the best price for whatever product I want and PowerSportParts.net has the best prices period. I saved $50 over most other competitors."
"I purchased an item from these guys on April 10th. I received the invoice stating it was in stock and in 'processing.' I hadn't received any confirmation the item had shipped so I called them on April 15th, the person I spoke with sounded sheepish when he looked up my order but assured me "the order had gone out, there is just a delay in their computers." Anyways come April 17th they finally shipped the item.
Seems odd behavior for a company that has a decent reputation, but this was my first purchase from them and it will be my last. "
This review was modified by mdc31 on April 17 2013 02:05:13 PM
"I got the new Ogio Mach 5 backpack at an unbelievable price. I placed the order online, received confirmation and in a couple days I received a tracking number that it shipped. It arrived quickly and well packaged. It was brand new and just as expected. Great place to buy from and will do business with them again. "
"I shop here for multiple motorcycles and ATV's and they carry a great selection along with price. I have NEVER had an order arrive late, wrong or damaged. I actually ran into the owner out on the track long after I was a customer. These people are committed to motor sports ! Thanks again Powersport Parts for another job well done."
"There was an initial delay in shipping my order. I had to inquire a couple times to find why it was delayed. After explaining I needed a part for an upcoming trip, they expedited shipping on my order. All in all a good experience with Powersports and happy with their very responsive customer reps."
"Placed my order on 12th of November. As of 20th, no parts. Called their number and was told they would check and call back. No call back as of 21st. Have called back twice and left message with no return call. Not happy!
Follow up. They just called and it appears order was misplaced. Caller apologized and said they would send out new order this date. So maybe not so bad after all. Stuff happens."
This review was modified by 03nomad on November 21 2012 07:52:45 AM
"I never received my parts unfortunately after two tries. After many months and emails the company did refund all of my payments and shipping. I am stationed in the Navy in Guam and it is difficult getting parts out here. I have since ordered the brake line through another company which I did receive. The prices are good. After some much needed help from their CEO I finally received some help."
This review was modified by Jimizz28 on November 16 2012 03:29:36 PM
"I ordered a pair of Gaerne GMX Boots on April 21 in the late evening and received them on April 25. I will admit I was a little hesitate at first because it was kind of difficult to get a hold of them, but everything turned out great. After I received my boots I called them to let them know I had at first been a little skeptical, but now I feel very good about buying from them. I do most of my purchasing online because living in Lake Havasu City, AZ there just isn't much to buy from and most cities of any size are 200+ miles away. I shop everywhere looking for the best price for whatever product I want and PowerSportParts.net has the best prices period. I saved $50 over most other competitors."