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1,203,985 reviews
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10 reviews 
1/5
posted Jan-26-2012 
posted Feb-09-2012 
“This is a complete misunderstanding on the customers part since he only paid $969 for the unit he purchased and then was requesting a credit for a difference he didn't even pay for.In fact we gave him a better unit valued $75 more instead of thanking us he slanders us for his misunderstanding.we have tried to contact him to rectify the misunderstanding however customer refuses to respond. ??? We have done everything in our power to try and satisfy this customer and will continue to do so..Please shop with confidence, at PowerSellerNyc customer Support is always a Top Priority”
1/5
posted Dec-25-2011 posted Jan-04-2012 “This customer is making false claims and VERY bold statements. He placed an order for a television and some accessories, and we shipped it. He then called and wanted to make changes to the order, which we agreed to. A few days later, without any notification whatsoever, he refused the entire order through the freight company. We have recevied no communication from him since, besides this rating. We cannot understand what we could have possibly done to this customer to illicit such slanderous statements. We did not attempt to steal anything from him, which is obvious. We did not bait and switch him on anything (I am not even sure he knows the definition of the word). We offered him some accessories, which he purchased, and if that constitues as an upsell to him then what can we do. You need certain things for the unit to function as it is intended, which we told him about. He did not even recieve anything from us, and did not even see any products to make the statement that we sent repacked merchandise. It should be quite obvious to any reader that this customer is just arranging the worst things he can think of, and posting them here.
The mere fact that he mentions religion in his rating is asinine, and tells you pretty much everything you would need to know about this customer. While the company may be owned by people of the Jewish faith, more than half of the company is of different faiths. We employ many different cultures, and they do not encompass our company structure. Any issues that arise or do not arise have no relation to any religion.
We try our best to satisfy each and every customer, but have no idea how to do so with this one. He disconnects each time we attempt to call him, and does not reply to emails. Please know that if you ever have any issues, we at PowersellerNYC will do our best to resolve them.”
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posted May-07-2012 
![Share](javascript:share_rating({"review_body":"this is the second time i am ordering from these guys, first tv was a sony and this time its a sharp. i honestly buy from them because they are the cheapest i find online for brand new tvs. i was hesitant the first time i ordered from them because of their reviews but i didn\u0027t experience what those past reviwers did, i recommend them and will purchase again as long as they are the cheapest around.","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1517790#comment1517790","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"guy282","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great service, my tv just a week after the order and everything was smooth using powersellernyc. the price was cheaper then amazon and i just have no complaints.","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1517736#comment1517736","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"jamieC210","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i used powersellernyc.com to buy my sharp hdtv, staff requires you to call in to confirm your order, they seem friendly and even offered me some good deals over the phone, i just got my tv in today and i have had no problems with them. will for sure order again.","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1517628#comment1517628","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"erikmizrahi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"WOW WISHED I WOULD HAVE GOTTEN ALL THE REVIEWS BEFORE GIVING MY CREDITCARD INFO TO THEM. THIS TURNED OUT TO BE A NIGHTMARE. THE RUDE DAVID GALLAGHER WAS MY SALES PERSON. HAD PROBLEMS WITH HIM AND ATTITUDE RIGHT AWAY. TOLD HIM FORGET ORDER AND HUNG UP. HE KEPT CALLING BACK. OK PLACED ORDER FOR 5600.00. HE WOULD NOT GIVE ME TOTAL PRICE. ASKED HIM TWICE. SD HE WOULD EMAIL ORDER INFO CONFIRMATION AND HUNG UP. RECEIVED NOTHING. WENT TO THEIR SIGHT PUT IN MY EMAIL TO SET UP ACCT. IT ALREADY EXISTED WITH A PASSWORD THAT I DID NOT HAVE. TOOK ME AN HOUR TO RETRIEVE A NEW PASSWORD THAT I NEVER MADE THE FIRST ONE FOR. OK THEN I FINALLY PULL UP THEIR INVOICE AND ITS NOT CORRECT. CALL THEM NEXT MORNING. ON HOLD 30 MIN FOR DAVID EXTENSION. CALL BACK CUSTOMER SERVICE # GET HIM RIGHT AWAY WHEN I SAY I\u0022M CANCELING. INFORMED I CAN NOT CANCEL ORDER HAS BEEN SENT OUT. TOLD THEM I CKD STATUS AND IT WASN\u0027T EVEN PROCESSED. GET AN EMAIL FROM CUSTOMER SERVICE 2 HOURS LATER GIVING TRACKING INFO THAT STATES INFO SENT TO SHIPPING COMPANY FOR THEM TO PICK UP. WHAT PART OF I AM NOT ORDERING THIS DO THEY NOT UNDERSTAND. TALKED TO MY CREDITCARD COMPANY. SD THEY WOULD BLOCK FUTURE CHARGES FROM THEM. MY CARD HAS BEEN TIED UP FOR OVER A MONTH WAITING ON RESOLUTION. THEY KEEP SAYING ORDER HAS BEEN SHIPPED AND WILL NOT CANCEL. 2 1\/2 WEEKS AFTER THIS I GET A 5# PACKAGE FROM THEM (THE WHOLE ORDER WOULD HAVE BEEN 300#S). I RETURNED UNOPENED. KICKER IS I THEN START GETTING OTHER PACKAGES FROM COMPANIES THAT BUY AND SELL REFURBISHED, USED OR OTHER CONDITION PRODUCTS. POWERSELLER IS NOTHING BUT AN EBAY RESELLER. LOOK UP THE WORD POWERSELLER ON EBAY. IF WE COULD GET DAVID GALLAGHER\u0027S EBAY NAME WE COULD TURN HIM IN TO EBAY AND I\u0027M SURE HE WOULD BE KICKED OFF THEIR POWERSELLER STATUS. LOOK AT THEIR RETURN POLICY CLOSELY ALSO. SOME ITEMS ARE RETURNABLE EXCEPT. AND IT LISTS EVERYTHING THEY OFFER. YOU CAN\u0027T RETURN ITEMS TO THEM BECAUSE THEY WERE SHIPPED FROM EBAY SELLERS THAT THEY PURCHASED FROM AND GIVE YOUR SHIPPING INFO TO THEM SO THAT THEY SEND ITEMS TO YOU. IF YOU WANT TO GIVE YOUR MONEY TO SOMEONE FOR NOTHING GIVE IT TO A GOOD CAUSE.","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1289755#comment1289755","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"QKTRUCK","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Never order anything from these people. Waited a month to receive the wrong product. Ordered the Casio XJ-M240 but received the XJ-A240. When I received the product I looked on their website and noticed the cost difference. The XJ-M240 was $1079 and the xj-A240 was $1045. After asking for a refund for the cost difference they change the price on the website. changing the XJ-M240 to $1079 and the XJ-A240 to $1089. <br><br>product sent was also poorly boxed and shipped out. Everything was just stuffed with cutout cardboard pieces. <br><br>2\/9\/12 * update in response to powersellernyc response. If I only paid $969 why was I charged $1048.99??? Why don\u0027t I get a refund based on just that response alone? No matter what you say you guys still sent me the wrong product (that I did not want) and the cost difference you say is debatable cuz you keep changing it. How is the product you sent me better? They both have similar specs but the main difference is the one I wanted was 3D ready. The unit I got is not but is slimmer. The packaging was still poorly shipped too. I did not respond to your calls because there is nothing to say. Why should I say thanks for sending me the wrong product that I didn\u0027t want???? Shouldn\u0027t you be saying sorry?? great customer service!<br><br><br>*btw PowersellerNYC don\u0027t bother calling. You already screwed up. I don\u0027t trust or need anything from you guys. I\u0027m not gonna wait another month for you to send me the right product and the cost difference is debatable since you keep changing the price or should I get a $79.99 ($1048.99-$969) refund since I was charged $1048.99 when you said I only paid $969?? <br><br>Please share your response with the world to see","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1195731#comment1195731","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"PWRSELLERNYCSUCKS","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Do NOT buy anything from PowerSellers, they are thieves. They will use a bait and switch technique, up sell you, send you repacked merchandise. They will do anything to make a buck. <br><br>They claim to be observant Jews that follow the torahs teachings but in reality they lessen the world view of my religion.<br><br>PowerSelles is a shame. How can these men wake in the morning, do what they do and put their heads down at night.","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1050301#comment1050301","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"Davefost","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Beware of this seller. They lie and tell you your item is in stock. When it is not. They didn\u0027t give me an order status after repeated calls. You are on hold as if it is a big corp. the sales person was downright rude. After waiting for several weeks, i somehow managed to cancel the order. They were not even helpful in cancelling the order.<br><br>Stay away from this shop even if it is 50% cheaper than the competition. Not worth it.","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/993673#comment993673","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"Srirocks","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Don\u0027t buy from them, very bad customer service, worst I EVER experienced. I was going to buy a TV from them and the sales man was forcing me to get some extra coverage. At the end he started swearing at me \u0022New York\u0022 style!<br><br>Beware!!!","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/989187#comment989187","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"Dboy99","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Please beware of this seller.<br><br>I bought a LED TV advertised as *NEW* on their website, but in fact I received a refurbished one. The unit was supposed to include a pair of 3D glasses, which of course were NOT in the box. The TV works fine so far, but man, I just feel ripped off.<br><br>Another issue is that the customer service is awful. The guy that managed my order (David Gallagher) has a very bad attitude. Treated me as if he was doing me a favor, just plain rude.<br><br>If you are looking to buy a new TV please stick to serious and well established stores. You might find some good deals at PowersellerNYC, but you will be rolling the dice with the product you\u0027ll receive. ","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/975255#comment975255","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"polleitor","rating":"2"}, "single");){kind=link}
"They worked out a problem and offered to give me a better product for the same price. I believe they have good merchandise at a very good price."