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Consumer Electronics and Automotive
227 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/PowersellerNYC","store_thumb":"\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","store_rating":"3.59","total_reviews":"227"}", "store");)
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1/5
posted Dec-25-2011![Share Davefost review](javascript:share_rating({"review_body":"Do NOT buy anything from PowerSellers, they are thieves. They will use a bait and switch technique, up sell you, send you repacked merchandise. They will do anything to make a buck. <br><br>They claim to be observant Jews that follow the torahs teachings but in reality they lessen the world view of my religion.<br><br>PowerSelles is a shame. How can these men wake in the morning, do what they do and put their heads down at night.","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1050301#comment1050301","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"Davefost","rating":"1"}, "single");)
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posted Jan-04-2012
“This customer is making false claims and VERY bold statements. He placed an order for a television and some accessories, and we shipped it. He then called and wanted to make changes to the order, which we agreed to. A few days later, without any notification whatsoever, he refused the entire order through the freight company. We have recevied no communication from him since, besides this rating. We cannot understand what we could have possibly done to this customer to illicit such slanderous statements. We did not attempt to steal anything from him, which is obvious. We did not bait and switch him on anything (I am not even sure he knows the definition of the word). We offered him some accessories, which he purchased, and if that constitues as an upsell to him then what can we do. You need certain things for the unit to function as it is intended, which we told him about. He did not even recieve anything from us, and did not even see any products to make the statement that we sent repacked merchandise. It should be quite obvious to any reader that this customer is just arranging the worst things he can think of, and posting them here.
The mere fact that he mentions religion in his rating is asinine, and tells you pretty much everything you would need to know about this customer. While the company may be owned by people of the Jewish faith, more than half of the company is of different faiths. We employ many different cultures, and they do not encompass our company structure. Any issues that arise or do not arise have no relation to any religion.
We try our best to satisfy each and every customer, but have no idea how to do so with this one. He disconnects each time we attempt to call him, and does not reply to emails. Please know that if you ever have any issues, we at PowersellerNYC will do our best to resolve them.”
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posted Jan-26-2012![Share powersellernycsucks review](javascript:share_rating({"review_body":"Never order anything from these people. Waited a month to receive the wrong product. Ordered the Casio XJ-M240 but received the XJ-A240. When I received the product I looked on their website and noticed the cost difference. The XJ-M240 was $1079 and the xj-A240 was $1045. After asking for a refund for the cost difference they change the price on the website. changing the XJ-M240 to $1079 and the XJ-A240 to $1089. <br><br>product sent was also poorly boxed and shipped out. Everything was just stuffed with cutout cardboard pieces. ","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1195731#comment1195731","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"powersellernycsucks","rating":"1"}, "single");)
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![Share QKTRUCK review](javascript:share_rating({"review_body":"WOW WISHED I WOULD HAVE GOTTEN ALL THE REVIEWS BEFORE GIVING MY CREDITCARD INFO TO THEM. THE RUDE DAVID GALLAGHER WAS MY SALES PERSON. HAD PROBLEMS WITH HIM AND ATTITUDE RIGHT AWAY. TOLD HIM FORGET ORDER AND HUNG UP. HE KEPT CALLING BACK. OK PLACED ORDER FOR 5600.00. HE WOULD NOT GIVE ME TOTAL PRICE. ASKED HIM TWICE. SD HE WOULD EMAIL ORDER INFO CONFIRMATION. RECEIVED NOTHING. WENT TO THEIR SIGHT PUT IN MY EMAIL TO SET UP ACCT. IT ALREADY EXISTED WITH A PASSWORD THAT I DID NOT HAVE. TOOK ME AN HOUR TO RETRIEVE A NEW PASSWORD THAT I NEVER MADE THE FIRST ONE FOR. OK THEN I FINALLY PULL UP THEIR INVOICE AND ITS NOT CORRECT. CALL THEM NEXT MORNING. ON HOLD 30 MIN FOR DAVID EXTENSION. CALL BACK CUSTOMER SERVICE # GET HIM RIGHT AWAY WHEN I SAY I\u0022M CANCELING. INFORMED I CAN NOT CANCEL ORDER HAS BEEN SENT OUT. TOLD THEM I CKD STATUS AND IT WASN\u0027T EVEN PROCESSED. GET AN EMAIL FROM CUSTOMER SERVICE 2 HOURS LATER GIVING TRACKING INFO THAT STATES INFO SENT TO SHIPPING COMPANY FOR THEM TO PICK UP. WHAT PART OF I AM NOT ORDERING THIS DO THEY NOT UNDERSTAND. TALKED TO MY CREDITCARD COMPANY. SD THEY WOULD BLOCK FUTURE CHARGES FROM THEM. THERE IS MORE TO THIS STORY BUT RUNNING OUT OF SPACE!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1172487#comment1172487","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"QKTRUCK","rating":"1"}, "single");)
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posted Jan-04-2012![Share allisongwen review](javascript:share_rating({"review_body":"My business has been buying products from this vender for 5 years already and rarely are their any problems. They have amazing CS that work with you to resolve any miscommunication errors they are very loyal to return customers. Shipping is fairly quick if you do express and the prices are one the best on the web. They will work with you to beat matching competitiors prices. Very satisfied with the overall service","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1104255#comment1104255","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"allisongwen","rating":"5"}, "single");)
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posted Jan-03-2012![Share julz8899 review](javascript:share_rating({"review_body":"Im shocked by the reviews underneath my review. Its very easy to see why people would write about a negitive experience, however powersellernyc has been a loyal vender to my company and i havent had any problems thus far. Very pleased and I am a returning customer ","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/1097235#comment1097235","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"julz8899","rating":"5"}, "single");)
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![Share Srirocks review](javascript:share_rating({"review_body":"Beware of this seller. They lie and tell you your item is in stock. When it is not. They didn\u0027t give me an order status after repeated calls. You are on hold as if it is a big corp. the sales person was downright rude. After waiting for several weeks, i somehow managed to cancel the order. They were not even helpful in cancelling the order.<br><br>Stay away from this shop even if it is 50% cheaper than the competition. Not worth it.","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/993673#comment993673","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"Srirocks","rating":"1"}, "single");)
Share review![Share Dboy99 review](javascript:share_rating({"review_body":"Don\u0027t buy from them, very bad customer service, worst I EVER experienced. I was going to buy a TV from them and the sales man was forcing me to get some extra coverage. At the end he started swearing at me \u0022New York\u0022 style!<br><br>Beware!!!","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/989187#comment989187","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"Dboy99","rating":"1"}, "single");)
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![Share polleitor review](javascript:share_rating({"review_body":"Please beware of this seller.<br><br>I bought a LED TV advertised as *NEW* on their website, but in fact I received a refurbished one. The unit was supposed to include a pair of 3D glasses, which of course were NOT in the box. The TV works fine so far, but man, I just feel ripped off.<br><br>Another issue is that the customer service is awful. The guy that managed my order (David Gallagher) has a very bad attitude. Treated me as if he was doing me a favor, just plain rude.<br><br>If you are looking to buy a new TV please stick to serious and well established stores. You might find some good deals at PowersellerNYC, but you will be rolling the dice with the product you\u0027ll receive. ","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/975255#comment975255","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"polleitor","rating":"2"}, "single");)
Share review![Share blqjac review](javascript:share_rating({"review_body":"After receiving a phone call this morning from James in the customer service department, all issues have been satisfactorily resolved. ","link":"http:\/\/www.resellerratings.com\/store\/PowersellerNYC\/comment\/949509#comment949509","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PowersellerNYC.jpg","store_name":"PowersellerNYC","username":"blqjac","rating":"4"}, "single");)
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"I called these people asking them if they would match the price on a TV. The guy I was talking to became extremely rude with me, and then started asking me why I even bothered calling, because he didn't like the fact that I wanted to price match something. I asked to speak to his manager, and instead of being directed to the manger, the rep refused to transfer me to him, and said that he was out for the day, at 3:30 pm. Then started telling me that the manager wouldn't even bother with my price match, and that I was better off stealing it from the store that I wanted to price match with. What kind of response is that??? Horrible and rude service. Stay Away!"