PowerNotebooks.com

What can I say, I was looking around for a place where I can customize a laptop and lucky for me I found powernotebooks. Great communication, great service, and am very happy with my purchase. They give you all the time you need to answer questions or any worries that you might have I even got a discount again great store thanks.

Excellent service. They called me to make sure everything was right and I was getting the laptop I wanted [Asus G73JH-A1--awesome]. They were very thoughtful and although they ran out of stock of A1's they made sure I'd get my laptop on time by modifying an A2 to fit my specs. Excellent service, I'll shop from them again in the future.

PowerNotebooks is the single best laptop reseller that I have dealt with to date. I have purchased computers from both iBuy and cyberpowerpc. PowerNotebooks customer service, price and configuration option far exceeds either. Within the first hour of placing my order they called to verify my configuration and discuss a few details with me. I told them that I needed the laptop within a week for school and without me even paying for a rush order or delivery they did it. The only company I have ever dealt with that has quicker or better customer service is EVGA and it isn't by much.

Fast, helpful and friendly customer service before and after they've received your money :)  
quick to answer any query and I had a fair few.  
I ordered the Asus g73jh A1 laptop at a competitive price, (same as xotic...only these guys had it in stock)  
it arrived as described...nothing more to it really, would highly recommend.

So i was looking around the internet for weeks to find a great machine for a great price. I get allot of info from different forums since that's where the "savvys" are. Eventually i stumbled upon PowerNotebooks and after reading here at resellers and customer feedback around the internet i thought to myself "This is too good to be true" and i have to admit i was skeptic at first...but i decided to give it a try.  
 
I can't be any more happier! The customer service was exceptional, very patient and understanding. I payed for an Asus g51jx-a1 via wire transfer and it got delivered in perfect condition in less than 4 days (and that's average because if you choose, you could let them know you want it sooner and they work their magic :] )  
It's been almost a month now and i'm completely satisfied and will definitely make future purchases at PowerNotebooks without hesitation! I honestly recommend it to anyone.

My email to Donald Stratton over at Powernotebooks.com:  
 
Good Morning,  
 
The new laptop is great. I spent the evening loading Avira/AdAware and other small programs. Everything looks great and the laptop runs beautifully. Thank you for your service and attention to detail. I look forward to doing business with you again in the future.  
 
Best Regards,  
Gabe

Donald at PowerNotebooks was extremely helpful - he answered all of my questions promptly, even those that weren't really his responsibility to answer. Often, Donald included links that I could use to find further information if I so required, which I thought was great.  
 
It was very convenient to order from them and, since I live abroad, it was reassuring to know they tested my notebook before shipping even though I only ordered with a $35 alteration! Personally, I would be willing to pay for service like that, but Donald did it basically for free. I would highly recommend anyone to order from PowerNotebooks!

Purchased a Sagar NP9285 Power Notebook with the Intel I7-980X Extreme Edition Processor, 12gb DDR3/1333 Memory, 3 500gb SATA II 7200RPM hard drives and the nVIDIA GeForce GTX 480M SLI video card setup. This laptop is the fastest I have ever seen. Donald at Power Notebooks was a very helpful and friendly sales advisor and made sure I was getting exactly what I wanted. When I ordered the notebook they were on backorder and was told it would be sometime in last week of July before it could ship. Donald was dead on with his timing.. we all know how backorders go, delivery dates get pushed back and pushed back.  
I will be purchasing my next laptop from Power Notebooks and I am sold on Sagar laptops for life, they are worth every penny.

I could not be more pleased with my purchase from PowerNotebooks.com. No buyers remorse! The laptop far exceeds my expectations, and that is mostly because of the knowledgeable recommendations of our PowerNotebooks sales-person, Donald Stratton. Communication has been excellent and prompt, as has been every aspect of the service. The laptop was delivered when promised, and ran great right out of the box. It's great to know where to turn when you want to feel good about a computer purchase. Keep up the good work, PowerNotebooks.

This review was modified by its author, sk0238, on 8/15/10 12:52 AM.

I've been purchasing laptops for nearly 11 years now and I have never dealt with a business as professional and courteous as PowerNotebooks.com. Even under the unusual circumstances of my most recent order, not only they have kindly helped me out with making payment arrangements, but have also successfully built and delivered my new state of the art laptop within days. If you're in need of any new laptops, you won't be able to find another business like this one so be sure to check them out first!! :)

8/13/10 - At this time I've owned my laptop for about two weeks, so the following review will focus primarily on the sales process:  
 
-----------------------------  
[Sales Process]  
 
After about a dozen hours of researching the current notebook market, I decided to buy a Sager laptop, because of its reputation for selling high performance machines with non-proprietary parts at great value, as well as an excellent track record spanning 2 decades.  
 
I originally intended to order from sagernotebook.com, until I heard from a friend to consider purchasing from a Sager reseller. While a Sager reseller would allegedly provide superior customer support, and possibly better prices, I was hesitant to purchase from a company that I've never heard of--PowerNotebooks, XoticPC, PCTorque...none of these names rang the slightest bell of familiarity.  
 
However, I did additional research on these companies, and found that PowerNotebooks had over 1600 lifetime reviews on reseller ratings, in comparison to PCTorque's ~300 and XoticPC's ~220. PowerNotebooks also is accredited by the BBB with an A grade, and had been in business for 12 years at the time of my purchase. Based on PowerNotebooks' track record, I concluded that the folks at PowerNotebooks know what they are doing. It is worth noting, however, that PCTorque and XoticPC, too, had excellent track records and impressive customer reviews. All three companies are resellers, so you will find the exact same prices (any minor differences will disappear with Price Check).  
 
Before I made a purchase I inquired at sales@powernotebooks.com with several questions: What is your take on the build quality of this machine? (as build quality is something that is not always conveyed through renders/pictures). Does the IC Diamond cooling upgrade come with a tube? (since it did not, I did not ultimately purchase it). And how would another laptop, the PowerPro I 7:22, compare to the NP 8690 in terms of performance? Donald, the owner of PowerNotebooks, personally responded to me with answers to all of my questions within a day--often within an hour or two.  
 
When I finally decided to order, I had requested a price check (I configured the same notebook at XoticPC for $10 less), and expedited production. Donald acknowledged and accommodated both of my requests without hesitation, and always mentioned that if necessary, I should give him a call and discuss further options. After placing my order, I was required to personally call PowerNotebooks to verify the payment. Overall, throughout the sales process, I felt a level of personal attention absent in companies such as Dell and Toshiba, from whom I have ordered in the past. At any given time, I knew--or could easily find out--whether my purchase was being verified, whether the notebook was being built, or where it was in the shipping process.  
 
-----------------------------  
[Order Configuration]  
 
15.6" Full HD (1920x1080)  
ATI Mobility Radeon HD 5870  
Intel Core i7-740QM  
8 GB DDR3 / 1333 MHz memory  
500 GB Sata 7200 RPM Hard Drive  
No Operating System  
3 Year Sager Warranty: Labor & Parts  
 
-----------------------------  
[Initial Remarks]  
 
The machine was packaged well, and has performed as expected from the start. Gaming (Starcraft 2 - ultra settings), multitasking (multiple 3D applications open), and Photoshop are handled without a hitch. CPU temperature ranges from 50 C idle or light load, and 70 C under heavy load. GPU temperature ranges from 55 C idle or light load, and 80C under heavy load. The palmrests never heat up above room temperature, and since both exhaust vents are on the back, my hands never come in contact with the hot air.  
 
If I encounter any problems with my notebook, I will update this review with my remarks on how PowerNotebooks handled the issue(s).  
 
-----------------------------  
[Bottom Line]  
 
Ordering from PowerNotebooks was a pleasure; I am pleased with my purchase. Time will tell if the quality of support matches its stellar first impression.

Powernotebooks provides great service. I ordered a G73JH-A2 and got the lowest price with the cash discount. Didn't even have to pay CA sales tax! Donald was very helpful and friendly and kept me up to date with the status of my order and answered all of my questions. I ordered a stock model but if you customize your order, powernotebooks will test everything on your computer and make sure everything is working. My laptop arrived in perfect condition. I highly recommend ordering from powernotebooks for the best service and lowest prices.

Like most consumers nowadays I've become wary of overpriced/overhyped gaming machines ala A.W. (I'll leave the reader to figure out the initals). Anyway, upon doing the ritual Google search for gaming notebooks, Powernotebooks.com came up as one of the top hits. I had to do some more research among the top hits list and Powernotebooks' customer service seemed to be the best. Donald (my sales rep) didn't try to rip me off by telling me to add a bunch of extras that wouldn't fit my application(gaming) and actually cut down my pricing even more than I had expected. I ended up getting a Sager 8760 and it was way more than I expected for the price. Not only was Donald good at setting up a cost efficient laptop but he was also very informative during the whole order process. Never did I feel like I was just another customer but that I was THE customer for them. I would strongly recommend buying from PowerNoteBooks to anyone who is a serious buyer as they don't mess around. I myself plan to buy my next upgrade from them, that's how much I trust their customer service.

PowerNotebooks.com is a great company to buy a laptop from. When I originally placed my order with PowerNotebooks.com, I ordered the ASUS N82JQ-A1 because I wanted both USB 3.0 and a backlit keyboard. After talking with my customer representative, Donald Stratton, we discovered that the specifications on the Asus website indicating that the ASUS N82JQ-A1 had a backlit keyboard were wrong. If it weren't for Donald's sharp eye on that, I would have been one disappointed customer when my computer arrived. Instead I was able to switch my order to the Asus G51JX-X5, get my backlit keyboard along with some other improvements and get it all taken care of without having to return a computer. Donald was great both by e-mail and on the telephone. He always responded quickly and took his time answering all of my questions. Another thing that Power Notebooks did at Donald's suggestion and no cost to me, was to the load the Windows 7 operating system without any of the trial software that is normally pre-installed on a computer. It saved me the time and trouble of uninstalling it later. My laptop was ready to go when it arrived. I love my new laptop and the backlit keyboard is "illuminating". I would definitely purchase from PowerNotebooks.com again. They are a pleasure to work with and their customer service is second to none!

Recently just purchased the Asus G73JH-A2. At first, I was worried about the many possible problems that could happen to that particular model, but Power Notebooks has an option, when you buy a customized laptop, to have it tested by ther team. That put me at ease, and I got the laptop in perfect condition.  
 
You can be confident that Power Notebooks has the lowest prices. I also didn't have to pay the CA sales tax, because it is shipped from the facility in Nevada. I was able to customize my laptop as well, and the customizations were done well.  
 
Donald has been very helpful in answering my many questions, although he has no obligation to do. He also responded in a very timely and professional manner. I am very satisfied with my experience with Power Notebooks. I really appreciate all he has done for me, and I hope that you, as a potential customer, get to experience the excellent Power Notebook treatment.

This review was modified by its author, jasper408, on 8/7/10 2:10 PM.