We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Portable One, Inc.

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Portable One, I Portable One, Inc. Elite Status
    • Address: 672 West 11th Street Suite 228 Tracy, CA
    • Contact: support@portableone.com
    • Phone: 800-650-4006
    • Customer Support: 925-924-0558
    • Business Hours: 8AM - 5PM (PST) MON-FRI
    • Fax: 925-924-0564

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.36/10 6.36/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Rating 10/10
5/5
2017-01-04

Smaller store, great service

"I've been a customer for over ten years, and I had a consistently good experience with P1 every time i came here or called for service or questions. The staff is knowledgeable and personable."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-04

A great Apple Reseller

"These guys are fast and efficient. And they have excellent prices. I'll definitely be buying from them again.
"

This review was modified by cadecollins-34471 on January 04 2017 12:26:04 PM

Rating 10/10
5/5
2016-12-28

Pretty great deals for a smaller store

"I was referred to by a friend before the holidays and was told they have deals as good as the bigger mall chains, and discovered my buddy was right. I was able to get some of my Black Friday shopping done, as well as my Christmas shopping, right on time when i took advantage of some deal they had going where you could get your order in time for Xmas. Awesome sauce!"


Rating 10/10
5/5
2016-12-21

great service

"I bought a durabook tablet to mount in my work truck, and had to return it due to an issue with the screen (factory defect). The tech support at P1 handled everything flawlessly, and i was able to get a replacement unit within a reasonable time. I'm very happy with the level of expertise, and excellent manners. It's great that a local, independent store is able to provide this level of service!"


Rating 10/10
5/5
2016-12-14

positive online shopping experience

"ordering online was pretty easy and straightforward, and following up was painless compared to ordering stuff off of Amazon. I initially decided to shop here because they have been running some pretty sweet specials since Black Friday, and ended up completing my Christmas shopping list of high tech items here. I was very satisfied with how clear the information is on all the email notifications, and how friendly the staff is when calling in to check up on my order.
"


Rayzn's Avatar

Verified Customer
Rating 10/10
5/5
2016-12-10

Amazing Service, Outstanding Price

" When I found this company through a web search and saw the price they charged for AppleCare I thought it was too good to be true. But then the ordering process went so smooth and they kept me posted on the progress of the shipment and required signature on delivery, I knew they could be trusted. I registered by 2016 MacBook Pro without a hitch using the registration number in my purchase. I would definitely recommend that anyone use this Company for their Apple care needs. "


Rating 10/10
5/5
2016-12-07

Friendly customer service

"I never had anything to complain about P1 in the 8 years i have known them. Very reliable, and the staff has been consistently friendly and helpful, no matter the circumstances.
Very professional, and prompt.
In the past few years the ordering has got way easier too, and it's one of the few companies i know of that accepts wire transfers from their website. As strange as that may sound (who doesn't have a credit card nowadays, huh?), providing multiple options for payments, can be a time saver, as i have experienced a few times.
I would highly recommend this store!
"


Rating 10/10
5/5
2016-12-05

AppleCare at the right price!

"I found the AppleCare my Apple computer needed at the right discounted price, and got excellent service and fast delivery as well. I am so happy about finding Portable One!"


Rating 10/10
5/5
2016-11-30

one stop shop

"P1 is the one place i go whenever i want to shop for a new laptop. I'm always treated well, and the staff is extremely personable, compared to other stores. The tech support is superb, and i never has a single issue since I've known them."


Rating 10/10
5/5
2016-11-23

Above and beyond

"From ordering to pickup, my experience has been extremely positive. Expert staff, and a solid understanding on how to treat customers. "


Rating 10/10
5/5
2016-11-16

Couldn't be happier!

"The staff at P1 really came through for me. I really love the look of the new MacBook but had no idea if it would be worth it to wait for the Touch Bar version of get the 13 inch currently in stock. I did try the 13 inch with the physical keys at an Apple store, but decided to check P1 as well since they are closer to me and local. Turns out they have a much better handle on customer service than any other store i've been to, and they were able to show me specs and side-by-side comparisons with other laptops as well. I'm definitely referring this store to everyone i know!"


Rating 10/10
5/5
2016-11-15

macbook pro

"hello
The first site to buy a MacBook and special characters experience have arrived as expected
"

This review was modified by hmto111 on November 15 2016 10:07:37 AM

Rating 10/10
5/5
2016-11-09

Once again a satisfied customer

"It's good to know i can count on a local business for my tech purchases. P1 has been around forever and i couldn't think of a better place with a more helpful staff, also when i need help with Apple products."


Rating 10/10
5/5
2016-11-02

Excellent trade-in program

"I walked in last week to get a sense of how much i could get towards an iPad Mini, in exchange for a four-year old Dell laptop. After a bit of research i realized i couldn't find a better deal than here, at least for my particular model. The whole process was pretty transparent and i was able to get quite a bit of information about the value of used electronics from the helpful staff. A very welcoming experience."


Rating 10/10
5/5
2016-10-26

Excellent tech support response

"I brought in my Asus laptop for a memory and storage upgrade, after attempting to do it myself unsuccessfully. The tech support staff at P1 took care of replacing my aging HDD with a brand new 1TB SSD, as well as transferring all my file and operating system. Now my laptop runs twice as fast! I'll definitely be back here again!"


Ratings Calculation Change
Learn about Our Reviews

Share Portable One, Inc.'s store rating

Portable One, Inc. is a Merchant Member! Learn more

Portable One, Inc. is a merchant member
Portable One, Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,451 merchant members.