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Full Rating Profile
  • Rating 9.83/10 295 reviews

    9.83 / 100
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    Portable One, Inc. / portableone.com (formerly: laptopsinc.com)  is a merchant member
    Portable One, Inc. / portableone.com (formerly: laptopsinc.com) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.
  • Portable One, Inc. / portableone.com (formerly: laptopsinc.com) contact information

    • Address: 5627 Stoneridge Drive, Suite 314 Pleasanton, CA 94588
    • Contact: support@portableone.com
    • Phone: 800-650-4006
    • Customer Support: 925-924-0558
    • Business Hours: 8AM - 5PM (PST) MON-FRI
    • Fax: 925-924-0564

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.29/10 9.29/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 298 Customer Reviews

Rating 10/105/5
modified review posted

"PortableOne was helpful from the very beginning. I had doubts about some keyboard keys featured on the Spanish layout of the MacBook Pro Retina and they kindly sent a picture of the keyboard so I could check for myself. Before ordering, they offered advice on the custom MBP configuration I could choose based on my needs. After ordering, they kept track of my questions regarding shipping dates and order status. Thank you!"



Rating 10/105/5
modified review posted

"Great communicators, genuinely care about their reputation. Great merchant to do business with! I'm on my third computer from them. "

Rating 10/105/5
modified review posted

"This was my first order from Portable One as I was searching for resellers of custom configured Apple iMac. The website has very good customization options for the Apple products for which I was shopping.

They offered the new iMac for a very good price and actually they were better than Apple store by shipping to New York without a hefty taxes charges which saved me more than an extra $200.

In addition, I used an international credit card in my order and the verification process was fast & easy. All my inquiries regarding my order status were answered quickly by Scott.

The only problem I had is that my order took about three weeks to be delivered which I believe was an issue with Apple building my customized iMac & not portable one

In general my whole experience was really positive and I will sure consider portableone.com for my next computer purchase

Many thanks to all Portable One staff for the good purchase experience!

Best regards,
Tarek Khashaba
"

Rating 10/105/5
modified review posted

"Everything is great. Thanks for the team and expecially for Scott. Regards. Kirill"

Rating 10/105/5
modified review posted

"This was my first order from Portable One--I found them while searching for resellers of custom configured Apple computers (a pretty small community). Their prices were easily the best and with their free shipping, the price was a no-brainer. I contacted the staff with questions and Scott was very responsive, informative, and accommodating. Their website also has very good customization options for the Apple products for which I was shopping. The whole process was very easy and enjoyable. My thanks to Scott and the Portable One staff--keep up the good work!
Sincerely,
Chad, New York, NY
"

Rating 10/105/5
modified review posted

"Prompt shipment, reliable service and great prices. I will be back."

Rating 10/105/5
modified review posted

"Everything great. They were very cautious and responsible."

Rating 10/105/5
modified review posted

"Speedy delivery and excellent customer service. Very good prices. I definitely recommend this shop to anyone"

Rating 10/105/5
modified review posted

"This was my first purchase with Portable One, Inc and I am very pleased with their prompt order processing and speedy delivery. They also had the best price I found during the Black Friday madness. I will be back."

Rating 10/105/5
modified review posted

"Really great device, works well with the projector, don't have to worry about audio or loosing power, that you for your quick service and good price...so happy to have this adapter"

Rating 10/105/5
modified review posted

"Great company, great customer service! Great working with you!"

Rating 10/105/5
modified review posted

"Patrick was my contact in customizing an MSI laptop. Excellent communication and assistance."

Rating 10/105/5
modified review posted

"I had picked a computer that everyone had on backorder. Matt found one and upgraded the memory to full capacity and got it to me in time to send my granddaughter off to college with a machine that meets her critical needs. This is the second computer that I bought from PortableOne with complete satisfaction."

modified review reply posted Sep-12-2013
P1Scott's Avatar
P1Scott, Portable One, Inc. / port rep has responded

“Thank you so much for the post! We are glad we were able to exceed your needs on the Laptop when others had failed.

Thanks again!”

Rating 10/105/5
modified review posted

"Portable One has been great to work with and has provided needed expertise and advice anytime I've needed it. Great outfit and I'll definitely buy from them again!"

Rating 8/104/5
modified review posted

"Would purchase from Portable One again. Price was right and product was perfect."