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Stores > Portable One, Inc.
  • Portable One, I Portable One, Inc. Elite Status
    • Address: 672 West 11th Street Suite 228 Tracy, CA
    • Contact: support@portableone.com
    • Phone: 800-650-4006
    • Customer Support: 925-924-0558
    • Business Hours: 8AM - 5PM (PST) MON-FRI
    • Fax: 925-924-0564

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.40/10 6.40/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Portable One, Inc. by clicking a star below.
Rating 10/10

Rare find

"Locally owned computer stores like P1 are rare to find, and i would know, being old enough to have walked past the historical Byte shop in Mountain View back in the days, at least once or twice.
I have been a customer since P1 had their store in Pleasanton, not long ago, and the atmosphere and staff still the same, very welcoming and pleasant, with some pretty good deals on Macs and PCs as well.

This review was modified by panikizom on March 17 2017 08:00:02 PM

Rating 10/10

Customer Service A++++

"Great customer service, super competitive pricing. Would love to shop here again."

This review was modified by ls2gto on March 14 2017 12:00:13 AM

Rating 10/10

Customer service first

"I rarely had a bad experience at P1, been a customer since they were still in Pleasanton.
Great service and they often have some good deals running.

This review was modified by zadox on March 10 2017 07:30:02 PM

Rating 10/10


"Swift and easy ordering process, and flawless shipping. If i could give it six stars i would!"

This review was modified by zuzalujodu on March 03 2017 07:30:01 PM

Rating 10/10


"I don't write these reviews often enough -- although I do both write positive and negative reviews when I do.

Portable One is truly something else, in a great way, as online companies go. I'm an online company operator myself and it is rather rare that I am lucky enough to deal with those who share my extremely high standards of quality. Portable One is a company I'll trust to come back to, over and over, with all my needs wherever possible. As a matter of fact, my associate Mike bought from them on my recommendation even before my delivery arrived, based on the excellent AppleCare price alone.

Let me be CLEAR -> if you choose another vendor without researching reputations, you'll be cheating yourself out of amazing (and fast) service. They really know how to treat customers - first impression: achievement unlocked!

This review was modified by elvis-68548 on March 03 2017 03:45:02 PM

Rating 10/10

Beats the Apple Stores, no contest

"Best service, best professionalism, and best tech support. Certainly more than i have ever gotten from any Apple stores I've been to. both thumbs up!"

This review was modified by doriswala on February 24 2017 06:30:02 PM

Rating 10/10

couldn't be more pleased!

"This is the 3rd large purchase I have made from PortableOne, and I've been pleased with the transaction each time. The service is always friendly and helpful--seeming genuinely
pleased to help! They went the extra mile to accommodate the unusual circumstances of my overseas purchase, working with me on a number of occasions and through a number of changes. Very grateful for this company.

This review was modified by ASaberTooth on February 21 2017 10:15:01 AM

Rating 10/10

Couldn't ask for better service

"Very friendly and helpful staff. I usually order everything online, but i was told of a deal on an iPad Air 2 and decided to make it my first trip to P1. I must say it was a very pleasant shopping experience."

This review was modified by fufubiha on February 17 2017 06:30:03 PM

Rating 10/10

Satisfactory experience

"My first time shopping at P1 was pleasant, i ordered online and picked up my MacBook Pro at the store. The staff was very pleasant, and the store is well organized, and feels like a team, not just your typical store employees on the clock. Good first impression."

This review was modified by xolaje on February 10 2017 06:30:07 PM

Rating 10/10

Often more convenient than bigger stores

"I like the fact that i don't need to stick with big stores for deals. P1 often has great offers especially during the holidays, and the service is more personable than with big ticket stores."

This review was modified by vevuwonac on February 03 2017 07:30:01 PM

Rating 10/10

Very positive experience

"Can't say enough good things about this store. Very knowledgeable staff, and great service compared to big store chains. I've shopped here many times and never had one bad experience!"

This review was modified by jacun on January 27 2017 09:00:02 PM

Rating 10/10

Sooo Good, So far!

"Sooo Good, So far, best price on the net, without crazy tax!!!!"

This review was modified by amintnp on January 24 2017 12:01:10 AM

Rating 10/10

great place to shop, great service

"I've been shopping at P1 since last year and i must say, what a great place! I've met the a few times, great guy and very knowledgeable.
Last time i went, i was shopping for a gaming PC, to get for my son's college graduation last year. The guys at P1 were able to give me some great options and insight.

This review was modified by padakturana on January 20 2017 07:45:02 PM

Rating 10/10

outstanding service

"This shop came highly recommended by a friend. I decided to shop here for a new laptop, and i had a great experience overall. The staff is friendly and well-mannered, and very knowledgeable."

This review was modified by heyalu on January 13 2017 06:15:03 PM

Rating 10/10

Smaller store, great service

"I've been a customer for over ten years, and I had a consistently good experience with P1 every time i came here or called for service or questions. The staff is knowledgeable and personable."

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