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Full Rating Profile
  • Poolsupply360.c
    • Address: 1625 E. Saint Gertrude Place
    • Contact: sales@poolsupply360.com
    • Phone: 855-766-5360
    • Customer Support: 855-766-5360
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

101 Customer Reviews

Rating 2/10
1/5
modified review posted

"Things are great until you actually need service. I have paid for a $45 bag for the cleaner. I odered it along with some filters. The bag was not in the box. I have called and left many messages both with people and voice mail and one through their web site. Four days now and no reply. you can't get to the person that does customer service and the sales people will only take a call back number with is never used. "



No Avatar
Poolsupply360.com User
Rating 2/10
1/5
modified review posted

"I ordered a specific Hayward pool heater and was shipped an totally different model. I tried repeatedly to contact them about the error, and they never answered the phone. All I ever got was a answering machine. After more than 10 days, they finally answered and told me they discontinued the model I ordered. I explained to them that sending the wrong one was not the appropriate protocol.
I told him the one they sent me was less expensive and he said he would call me back regarding the difference. I never spoke to them again.
I was stuck with a cheaper model that required an electrician to run electric to it. I'm out $1600! My advice. Shop elsewhere.
"


Rating 10/10
5/5
modified review posted

"The website was easy to navigate. Purchase was quick and smooth and the product was delivered in good condition."


Rating 10/10
5/5
modified review posted

"Cool people.... Will use again"


Rating 10/10
5/5
modified review posted

"pricing was great
service was great
the people knew the product well
delivery very timely
would use again
"


Rating 10/10
5/5
modified review posted

"Great prices; quick delivery"


Rating 10/10
5/5
modified review posted

"Manny was very helpful & the order came quickly!"


Rating 10/10
5/5
modified review posted

"Ordering a major purchase as this was easier than expected. No pressure sales and complete explanation of what I needed to purchase. Delivery was prompt and faster than 24 hours. Excellent service. Would use them again any time."


Rating 10/10
5/5
modified review posted

"Everything was handled well. The delivery of our new pool heater was quicker than expected!"


Rating 10/10
5/5
modified review posted

"Dealing with you was fAST AND EASY. the best!"


Rating 8/10
4/5
modified review posted

"Friendly and helpful. Arrived 4 days later than expected but not a problem."


Rating 10/10
5/5
modified review posted

"Easy internet dealing and fast shipping. They let you know they have your order and when it is shipped."


Rating 8/10
4/5
modified review posted

"It came too late i was told it would be delivered tues for sure wed but it was delevered on thurs so i had to reschedule the installer"


Rating 10/10
5/5
modified review posted

"great job, it arrived in one piece. We will have it installed by our pool co."


Rating 10/10
5/5
modified review posted

"While in the decision process for a pool heater, I contacted P/S 360 and the website was easy to navigate, personnel friendly and personable, delivery prompt and lastly, communication and followthrough well done. I will consider Pool Supply again. C.T. Willis, Texas."


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