PoolSupplyWorld.com Reviews - poolsupplyworld.com Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
poolsupplyworld.com

Home & Garden

Rating 9.20/10 1,373 reviews

9.20/100
Facebook share
PoolSupplyWorld.com is a merchant member
PoolSupplyWorld.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (1,373)


Rating 2/10 1/5
modified review posted Jun-06-2013

"Not happy at all. Our pool pump died and after doing some research we found the best price (with their coupon) at pool supply world. After placing the order, I received a confirmation email. After a week went by without receiving any info on status (i.e. shipping date) of our order, I phoned customer service and was informed that our pump was backordered and they had just found out that day- a week after our order. We would not receive the pump for another 2 weeks. I canceled the order and my husband purchased the pump locally for $30 more since our pool was now turning green and our kids could not swim in it. I am highly disappointed we were not notified of the backorder sooner and that I had to call to find this out. Very frustrating experience- will not order from them again."

Rating 10/10 5/5
modified review posted Jun-01-2013

"This s an amazing company with amazing service. I have purchased larger items in the Polaris family but when I could not locate a simple $5.99 template label I emailed customer service. Dylan FOUND IT! And put it on their site for me, emailed easy instructions to purchase.I am truly impressed and rarely do I write a review but this time it is well deserved. "

Rating 10/10 5/5
modified review posted May-29-2013

"Good experience. Excellent price and quick delivery."

Rating 10/10 5/5
modified review posted May-27-2013

"So far the pump we bought has been working great. It is alot quieter then the other pump we had."

Rating 10/10 5/5
modified review posted May-23-2013

"Price was the lowest including shipping costs and the order was processed promptly and shipped. Good vendor to shop from."

Rating 10/10 5/5
modified review posted May-22-2013

"I received my order in a week as promised. Everything was packaged well and in perfect shape."

Rating 10/10 5/5
modified review posted May-22-2013

"Your ordering process was quick and painless! Thank you! Only wish Fed Ex's website was as up-to-date as yours! "

Rating 10/10 5/5
modified review posted May-21-2013

"My local pool vendor complained that he could not match the price that Pool Supply World gave me; said something about Jandy/Zodiac wouldn't allow them to sell at the reduced price due to warranty issues. Their loss!"

Rating 10/10 5/5
modified review posted May-20-2013

"My first dealing with PoolSupplyWorld was when I ordered a pool heater and solar blanket from them. I decided to order from them because of the good price and shipping, When I placed my order I expected at least two weeks for delivery if not more, but I was very surprised when I received a call from the shipping company within the first week to arrange for delivery. I missed entering the coupon code when I placed the order online, I called and customer service credited my account for the amount of the coupon. They answer the phone when you call and they follow up to make sure that you received the items on time. Very happy with the service so far."

Rating 10/10 5/5
modified review posted May-20-2013

"Both the products I ordered were delivered promptly and were exactly what I wanted. A fast, efficient and economical service I will use again.
Thanks"

Rating 10/10 5/5
modified review posted May-20-2013

"Needed parts for a pool filter. Parts were easily identified on their website. Delivery was rather quick (less than a week) and email communication was good. Would definitely use them again."

Rating 10/10 5/5
modified review posted May-19-2013

"Prompt shipping and the best price I could find on the pool part I needed."

Rating 10/10 5/5
modified review posted May-18-2013

"As advertised would buy from again"

Rating 10/10 5/5
modified review posted May-17-2013

"I got what I ordered at a fair price service was great Thanks!!"

Rating 10/10 5/5
modified review posted May-17-2013

"All of my dealings with PoolSupplyWorld have been very positive. I had an issue with a solar cover for my pool and the way they resolved it I thought was very nice. I will continue to by from them when I need something for my swimming pool this summer!

The pool vacuum was even delivered on Saturday! I had ordered it on Friday, amazing service!"

 
wall street journal logo