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RatingsRating
Full Rating Profile
    • Address: 6257 Dean Martin Dr
    • Contact: info@polytecpools.com
    • Phone: 702-896-4194
    • Customer Support: 888-896-7665
    • Business Hours: 9:00am - 5:00pm Mon-Fri 9:00am - 4:00pm Sat Closed Sun
    • Fax: 702-896-4203

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

58 Customer Reviews

Rating 2/10
1/5
modified review posted

"Buyer Beware. Expect Delays and Problems with your order. Poor customer service and non responsive"

modified review This review was modified by Pumpkins on May 13 2014 04:20:53 PM


No Avatar
Eed
Rating 10/10
5/5
modified review posted

"My shipment was received in record time, at a reasonable price compared to other online retailers, new and without any damage. What more could I ask for?"


Rating 10/10
5/5
modified review posted

"Very friendly customer service. Order over the phone a replacement part for my salt chlorinator and Gary was quick to help me figure out which one I needed and would be best for my pool. The order shipped the same day and I received it 2 days later. It does not get better that guys. Thank you for the great service.

Adam
"


Rating 10/10
5/5
modified review posted

"Ordered three parts for my swimming pool cleaner. Polytec shipped my parts the same day and I received them 2 days later. Saved me $75 over buying the parts at my local retail store."


Rating 10/10
5/5
modified review posted

"Their price on the Pentair WhisperFlo was cheaper than anyone else so I ordred it online. I was emailed a tracking number in less than an hour! Received the pump the next day. Great service, I am very satisfied."


Rating 2/10
1/5
modified review posted

"I ordered a Polaris Caretaker top housing and when I went to install the pressure cage the housing cracked. I called Polytec and they would not warranty the item."


No Avatar
Monterey Park, CA
Rating 10/10
5/5
modified review posted

"Best price and super fast shipping. I ordered an IntelliFlo VS pump on Friday and received it the very next day on Saturday. I didn't have to pay any extra shipping and no sales tax. Keep up the great service!"

modified review This review was modified by LiaLiaDog on October 30 2012 04:10:26 PM

Rating 10/10
5/5
modified review posted

"WOW, I just received my new Pentair IntelliFlo VS pool pump, exactly 20 HOURS after I ordered it. That's unbelievable service! Even better than I could ever expect. And the price was the lowest I found, way lower than any other store. Without considering that -coming from out of state- I paid NO sales Tax and the order included FREE shipping. Polytec Pools is certainly at the top of my list for pool supply stores and I will definitely recommend it to anybody that needs any kind of pool supply. Thank you very much."


Rating 10/10
5/5
modified review posted

"first time user of your company and Great job getting it to me."


Rating 10/10
5/5
modified review posted

"OMG - what an amazing company with whom to purchase pool product! Terrific help and advice on the phone, lightning quick delivery and excellent price! I can't imagine buying from any other company after this terrific experience! Thank you Polytec Pools! You are SUPERSTARS!
J Rider
Palm Springs CA
"


Rating 2/10
1/5
modified review posted

"Ripoff company. Sold me a pool light. Did not include the mounting bracket but claims its an extra. Easy to search the Internet for companies the sell the light for about the same price mounting bracket included. Honestly found Sears has it for $20 less with the bracket."

+ Read user comments

Rating 10/10
5/5
modified review posted

"We needed a 3HP swimming pool pump quickly, our pump was blowing the fuses in the disconnect box. I found Polytec doing a Google Shopping search using the make and model of the pump. They had one of the lowest prices for a company that had a good ResellerRatings history.

I called them on the afternoon of Wednesday, 7/25/2012, to check if they had the pump. I ordered it over the phone using a credit card. It arrived in Easton, PA in the afternoon on Monday, 7/30/2012 by UPS.
"


Rating 10/10
5/5
modified review posted

"Very satisfied. Fast delivery."


Rating 10/10
5/5
modified review posted

"The new IC 40 IntelliChlor was delivered 2 days earlier than expected. It was exactly what I ordered. Easy to navigate website and ordering."


Rating 10/10
5/5
modified review posted

"Polytec Pools is fast and very friendly, totally recommend doing business with these guys!!"


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