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Stores > Polyline
  • Polyline Polyline Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      60126
    •  
    • BUSINESS HOURS
      7:30am-7pm CST Mon-Fri
      GENERAL PHONE
      1-800-701-7689
      FAX
      1-800-816-3330
    • SUPPORT EMAIL
      sales@polylinecorp.com
      SUPPORT PHONE
      1-800-701-7689

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Polyline by clicking a star below.
Rating 10/10
5/5
2015-04-30

"Classic has worked with Polyline for years. Their selection is vast and top notch. Their website is easy to navigate. Ordering is easy. Their delivery is fast. I've never had to return a product to Polyline - ever! They are my go to for a variety of items. All companies should be so nice and easy to work with. Keep up the great work!"


Rating 10/10
5/5
2015-04-30

"First time shopper with Polyline and very satisfied with our purchase of BCD cases. Great price, good quality, shipped promptly. I will purchase from this company again. "


Rating 10/10
5/5
2015-04-30

"Order was exactly what I needed and came quickly even though I took standard shipping. GREAT SERVICE!!! Will definitely be back!!!"


Rating 4/10
2/5
2015-04-30

"Very poor packaging. Our large shipment of jewel cases required checking the 4,000 piece shipment in order to place a claim in the system for replacement. The shipping boxes were so thin one even lost part of the contents and was taped up by the shipping company. Replacements were sent but after much verification of damage was processed through our work. Very disappointing experience.
"

Rep reply posted May-01-2015

A rep from Polyline, DMwebmaster, has responded

“When the damage was reported, we offered customer credits and replacements immediately. Because of its size, this particular order would have benefitted from a truck shipment. Then, the items could have been palletized and shrinkwrapped, ensuring their safe arrival. Unfortunately, we understand the sales rep you spoke with did not inform you of this option. However, you should now have the name and contact information of one of our customer service reps. Please make sure to contact her if you have any questions or wish to place an order in the future.”


Rating 10/10
5/5
2015-04-30

"Polyline is my go to and only source for printable DVD media and ink cartridges for my Primera Duplicator. I place an order and it travels to NC within 3-4 days. I highly reccomend ordering from Polyline."


Rating 10/10
5/5
2015-04-30

"Have always had excellent customer service from Polyline. Have never really had any problems with the service. Had items backordered a couple of times, but they went above and beyond in getting the items to us quickly."


Rating 10/10
5/5
2015-04-30

"Yes, I had great service from my sales rep. They listened to our needs and met them."


Rating 10/10
5/5
2015-04-30

"I have loved ordering from Polyline. When my last shipment wasn't able to be on time, because of back stocking, the estimated date of arrival was spot on. All of my many orders have come on-time, intact, and at great prices. Thank you so much!"


Rating 10/10
5/5
2015-04-30

"Polyline once again shipped my order the same day with it arriving before the stated time. "


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Verified Customer
Rating 10/10
5/5
2013-01-04

"Always fast and accurate. Great to work with this company."


Rating 10/10
5/5
2012-12-14

"Working with Polyline has been a smooth experience. I use them for all of my disc replication supplies and they have been able to get me the best deals. Will definitely continue doing business."


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Verified Customer
Rating 8/10
4/5
2012-08-29

"Everything is fine. I do think you should use better boxes when shipping CD/DVD Cases. Every time we receive a new shipment the box is torn apart and usually a few cases are damaged. "


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Verified Customer
Rating 10/10
5/5
2012-07-19

"We have been a Polyline customer for over 15 years. In that time there have been virtually no errors and Polyline has been quick to correct the couple of errors that did occur."


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Verified Customer
Rating 10/10
5/5
2012-07-17

"Got the merchandise really quickly"


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Verified Customer
Rating 10/10
5/5
2012-06-21

"Once you understand the ordering system, it's very effective and fast."


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