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"Excellent prices; wound up buying more items than I was originally shopping for (happily so). Ordered items delivered as and when expected. Very broad selection adressed my needs nicely. No issues whatsoever."
This review was modified by UncleAlbert on August 17 2005 01:02:12 PM
"excellent service and shipping was unbelievable I no sooner order the merchandise and I had it at my doorstep. I will recommend them and will keep doing business with them. On a 1 to 10 rating I give them a 10+ excellent excellent service every time I have ordered from them.Quality was excellent all of the cases I ordered fit like a custom made glove all of the cut outs were fantastic. No overlapping of cutouts I was really amazed of the quality. Joe D "
This review was modified by 1mobilman on March 14 2007 02:00:18 AM
"I had a great experience. Wow! I usually check these reviews before I buy from a company, and didn't in this case. I most likely would not have bought from this company given these reviews. But honestly, I ordered a charger for my iPhone with a 7 to 10 day delivery schedule. The second I ordered I received a confirmation email of my order received. The next morning I received another email stating my order had been shipped already and it was here in just two days!! The item was exactly as described, fit my phone perfectly, and is working flawlessly so far. And they only charged me $1.89 for shipping!! On top of that, they gave me the option of requesting environmentally friendly packaging for free--no charge. Now I have not had to deal with any customer service--but their description of their company and the people who run it is detailed and extensive in my opinion. That's why I didn't even check here first. They appeared to be very forthright in their business and customer service.
I see all these 1 star reviews and I am surprised. My experience was honestly not even close to one star. I would have to give them 5 stars. Maybe I dodged a bullet here, but I will just be honest and give my review of my experience with this company--and that has been excellent thus far."
"I also made a purchase from this place without checking here first like an idiot. B ut to my surprise I had no issues. I purchased a car mount for my new Samsung Vibrant phone and also a solar panel charger. I placed the order on Aug 3rd and it shipped the same day (no tracking info ever sent though). I picked the one up on shipping which I believe was 2-3 days. I now have the package in hand and its Aug 5th. Everything looks to be in working order.
I honestly thought I was in for some trouble, but it seems to have went without a hitch. I used google checkout. Maybe that made a difference?
The only con I have is the solar panel is somewhat cheap quality wise. Granted it was only $30. It works great, but is straight from oversea's. Most of the writing on it is not english. Even though it works, I have a feeling they paid next to nothing for these. Little curious to see how long it will hold up. When the packaging has that fake suede like material that you get on stuff out of grab machines, you know its probably cheap, heh.
For all the techs out there, I ordered from the egg on the same day and I am still waiting on that order. Even though I should get it today. I consider anyone who beats the egg at shipping to be quick.
All in all though I am satisfied. I would order from them again.
"I placed my order 10/20/03. My card was charged 10/21. After two weeks without receiving my order, I attempted contact by e-mail (no phone# given on their website). Over the next two weeks I sent 5 e-mails from 2 seperate addresses and never received a reply from the company. Today makes 4 weeks without my order or any contact from the company."
"I placed an order on Nov21st. It is not Dec8th. No merchandise. Credit card charged. I have found a phone number by the better business bureau. http://www.bbbnewyork.org/businessreports/Default.aspx?id=73079&page=1&NameValue=POCKET%20SOLUTIONS&action=search1
"Received wrong item, their website specifies that items can be returned which I finally did after three E-mails were ignored. It has been a month since shipment was confirmed delivered but still no response. "
"Price was right, ordering was easy. BUT CUSTOMER SUPPORT is non-existant. I ordered this on Feb 6 and it is no Feb 18th and no item. NOt only that but over the past week I have emailed EVERY department on that site THREE TIMES!! I have yet to get a response. BEWARE!!"
"I ordered this item and recieved it about one month after I ordered it, I had to dispute the charge via paypal. I contacted the seller numerous times by several email addresses, but never did I hear any thing from them."
"Yeah like most places...nice prices, easy to order from.
I've emailed them over a dozen times since I placed my order. I'm only being reasonable and wanting to know if my order shipped and when I can expect to receive it. Thus far 6 days later I have not had one email from them other than my order. I checked with my bank and they processed my Visa 2 days after I ordered. I'm glad they got that part figured out for their sake. Too bad I'm probably out of $89. I'm glad it's not a huge sum of money.
Dummy me, I should of looked at their website better. There is no contact telephone number and only a PO Box address. After close examination I only found one email address of which the must never check. It's ironic that the email address is customersupport@thepocketsolution.com. Wonder why they don't check it.
Don't buy from these guys unless you want to be left in the dark and out of your hard earned money.
------ UPDATE March 20th I received my order. Note: I paid extra for faster shipping (so I thought) One of my items was incorrect. God help me if I decide to send it in for the correct item. I'll probably sell it on eBay, it's easier. AND Still no response to my many emails. I should be happy that my order was shipped. ------"
This review was modified by CompuTech007 on March 23 2004 09:03:23 PM
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![Share](javascript:share_rating({"review_body":"excellent service and shipping was unbelievable I no sooner order the merchandise and I had it at my doorstep. I will recommend them and will keep doing business with them. On a 1 to 10 rating I give them a 10+ excellent excellent service every time I have ordered from them.Quality was excellent all of the cases I ordered fit like a custom made glove all of the cut outs were fantastic. No overlapping of cutouts I was really amazed of the quality.<br>Joe D ","link":"http:\/\/www.resellerratings.com\/store\/PocketSolutions\/comment\/303824#comment303824","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PocketSolutions.jpg","store_name":"PocketSolutions","username":"1mobilman","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had a great experience. Wow! I usually check these reviews before I buy from a company, and didn\u0027t in this case. I most likely would not have bought from this company given these reviews. But honestly, I ordered a charger for my iPhone with a 7 to 10 day delivery schedule. The second I ordered I received a confirmation email of my order received. The next morning I received another email stating my order had been shipped already and it was here in just two days!! The item was exactly as described, fit my phone perfectly, and is working flawlessly so far. And they only charged me $1.89 for shipping!! On top of that, they gave me the option of requesting environmentally friendly packaging for free--no charge. Now I have not had to deal with any customer service--but their description of their company and the people who run it is detailed and extensive in my opinion. That\u0027s why I didn\u0027t even check here first. They appeared to be very forthright in their business and customer service.<br><br>I see all these 1 star reviews and I am surprised. My experience was honestly not even close to one star. I would have to give them 5 stars. Maybe I dodged a bullet here, but I will just be honest and give my review of my experience with this company--and that has been excellent thus far.","link":"http:\/\/www.resellerratings.com\/store\/PocketSolutions\/comment\/453341#comment453341","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PocketSolutions.jpg","store_name":"PocketSolutions","username":"internet shopper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I also made a purchase from this place without checking here first like an idiot. <br>B<br>ut to my surprise I had no issues. I purchased a car mount for my new Samsung Vibrant phone and also a solar panel charger. I placed the order on Aug 3rd and it shipped the same day (no tracking info ever sent though). I picked the one up on shipping which I believe was 2-3 days. I now have the package in hand and its Aug 5th. Everything looks to be in working order.<br><br>I honestly thought I was in for some trouble, but it seems to have went without a hitch. I used google checkout. Maybe that made a difference? <br><br>The only con I have is the solar panel is somewhat cheap quality wise. Granted it was only $30. It works great, but is straight from oversea\u0027s. Most of the writing on it is not english. Even though it works, I have a feeling they paid next to nothing for these. Little curious to see how long it will hold up. When the packaging has that fake suede like material that you get on stuff out of grab machines, you know its probably cheap, heh. <br><br>For all the techs out there, I ordered from the egg on the same day and I am still waiting on that order. Even though I should get it today. I consider anyone who beats the egg at shipping to be quick.<br><br>All in all though I am satisfied. I would order from them again. <br><br>","link":"http:\/\/www.resellerratings.com\/store\/PocketSolutions\/comment\/593406#comment593406","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PocketSolutions.jpg","store_name":"PocketSolutions","username":"clamarr","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed my order 10\/20\/03. My card was charged 10\/21. After two weeks without receiving my order, I attempted contact by e-mail (no phone# given on their website). Over the next two weeks I sent 5 e-mails from 2 seperate addresses and never received a reply from the company. Today makes 4 weeks without my order or any contact from the company.","link":"http:\/\/www.resellerratings.com\/store\/PocketSolutions\/comment\/106291#comment106291","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PocketSolutions.jpg","store_name":"PocketSolutions","username":"garryup","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed an order on Nov21st.<br>It is not Dec8th.<br>No merchandise. Credit card charged.<br>I have found a phone number by the better business bureau.<br>http:\/\/www.bbbnewyork.org\/businessreports\/Default.aspx?id=73079&page=1&NameValue=POCKET%20SOLUTIONS&action=search1<br><br>Principal: Michael DiLeo, CEO<br><br>Phone Number: (631) 385-5074<br><br>Additional Phone Numbers: <br>(631) 981-0099 <br><br><br>Fax Number: (631) 981-0099<br><br><br>Will not call back...<br><br>no response to emails...<br>","link":"http:\/\/www.resellerratings.com\/store\/PocketSolutions\/comment\/110009#comment110009","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PocketSolutions.jpg","store_name":"PocketSolutions","username":"fordraiders","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Received wrong item, their website specifies that items can be returned which I finally did after three E-mails were ignored. It has been a month since shipment was confirmed delivered but still no response. ","link":"http:\/\/www.resellerratings.com\/store\/PocketSolutions\/comment\/125108#comment125108","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PocketSolutions.jpg","store_name":"PocketSolutions","username":"dmitchellca","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Price was right, ordering was easy. BUT CUSTOMER SUPPORT is non-existant. I ordered this on Feb 6 and it is no Feb 18th and no item. NOt only that but over the past week I have emailed EVERY department on that site THREE TIMES!! I have yet to get a response. BEWARE!!","link":"http:\/\/www.resellerratings.com\/store\/PocketSolutions\/comment\/125826#comment125826","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PocketSolutions.jpg","store_name":"PocketSolutions","username":"ZlurdoG","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered this item and recieved it about one month after I ordered it, I had to dispute the charge via paypal. I contacted the seller numerous times by several email addresses, but never did I hear any thing from them.","link":"http:\/\/www.resellerratings.com\/store\/PocketSolutions\/comment\/125997#comment125997","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PocketSolutions.jpg","store_name":"PocketSolutions","username":"claven123","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Yeah like most places...nice prices, easy to order from.<br><br>I\u0027ve emailed them over a dozen times since I placed my order. I\u0027m only being reasonable and wanting to know if my order shipped and when I can expect to receive it. Thus far 6 days later I have not had one email from them other than my order. I checked with my bank and they processed my Visa 2 days after I ordered. I\u0027m glad they got that part figured out for their sake. Too bad I\u0027m probably out of $89. I\u0027m glad it\u0027s not a huge sum of money.<br><br>Dummy me, I should of looked at their website better. There is no contact telephone number and only a PO Box address. After close examination I only found one email address of which the must never check. It\u0027s ironic that the email address is customersupport@thepocketsolution.com. Wonder why they don\u0027t check it.<br><br>Don\u0027t buy from these guys unless you want to be left in the dark and out of your hard earned money.<br><br>------<br>UPDATE March 20th I received my order. Note: I paid extra for faster shipping (so I thought) One of my items was incorrect. God help me if I decide to send it in for the correct item. I\u0027ll probably sell it on eBay, it\u0027s easier. AND Still no response to my many emails. I should be happy that my order was shipped. <br>------","link":"http:\/\/www.resellerratings.com\/store\/PocketSolutions\/comment\/130733#comment130733","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PocketSolutions.jpg","store_name":"PocketSolutions","username":"CompuTech007","rating":"1"}, "single");){kind=link}
"Excellent prices; wound up buying more items than I was originally shopping for (happily so). Ordered items delivered as and when expected. Very broad selection adressed my needs nicely. No issues whatsoever."