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Stores > PlumbersStock

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  • PlumbersStock PlumbersStock Elite Status
    • Address: www.plumbersstock.com
    • Contact: support@plumbersstock.com
    • Phone: 435-868-4020
    • Customer Support: 435-868-4020
    • Business Hours: 7 am to 7 pm Monday - Friday & 8 am to 2 pm Saturday, Closed Sunday
    • Fax: 435-868-4019

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

1,053 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-26

Best Price I could find

"Product was as described. Shipment was flawless. Communication was great"


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Verified Customer
Rating 10/10
5/5
2016-06-24

Finally, something arrived unbroken!

"Very happy. Two toilets from other companies (Kohler brand) arrived broken. They shipped never reinforcing the box that comes on a pallet. Not so with PlumbersStock. New toilet (American Standard this time, better color) was guaranteed to have extra packaging and boy did it!. Arrived perfect, an American Standard box in a box supported with foam. Couldn't be happier. Best price too, even with the shipping cost due to extra packaging.
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-06-23

No got everything!

"Still owe me one plumbing piece. I emailed them and they got right back to me on the shortcomings of the order but it has been a month now and I still don't have the fitting. They sent me one less then I ordered and one used fitting I never ordered and will never need. At least the line of communication are open with them."


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Verified Customer
Rating 10/10
5/5
2016-06-23

Great value

"Very good price on this item."


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Verified Customer
Rating 10/10
5/5
2016-06-23

No complaints

"Good service, product (water filter cartridge for whole house filter) were exactly as described."


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Verified Customer
Rating 10/10
5/5
2016-06-23

Satisfied

"Timely delivery product worked right out of the box. "


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Verified Customer
Rating 10/10
5/5
2016-06-23

PUMPED UP AND READY TO GO!

"Ordered a water fountain pump, delivery was "on time" and working fine."


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Verified Customer
Rating 10/10
5/5
2016-06-23

"Arrived quickly & was exactly what we needed. "


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Verified Customer
Rating 2/10
1/5
2016-06-20

Shop Elsewhere

"I was sent the wrong part, which I understand can happen sometimes. However, the return process was handled poorly. I was told to send the wrong part back, which I did promptly. Then I waited for over a week and heard nothing from PlumbersStock. I finally called them and was told the new part would ship out in a few days. Of course this did not happen. After waiting another week I called them again. This time I was informed that they would not be able to get the part and would just refund my money. From the time I placed the original order to the time I was refunded, nearly a month went by. Anyone who has ever built a home knows that time is money, and this waste of time cost me a lot more than the refund I was given, not to mention the frustration from having to always call them to ask what the status was with my order. I will never shop here again."


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Verified Customer
Rating 10/10
5/5
2016-06-19

best ever

"now my shower has arm, and modern looking."

This review was modified by shopping_malone on June 23 2016 08:34:36 AM

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Verified Customer
Rating 10/10
5/5
2016-06-17

Great Company

"I am glad we found your company online. It was easy to order and we received our items very quickly. Thank you."


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Verified Customer
Rating 10/10
5/5
2016-06-17

Best price, but high shipping cost

"This was, by far, the best price I found in leaching chambers...even with the high shipping cost. It arrived to us quickly and was exactly what they said it would be. "


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Verified Customer
Rating 4/10
2/5
2016-06-17

extremely slow shipping and awful return policy

"I ordered a kitchen faucet from this store a week before my contractor was supposed to come replace it (in fact 8 or 9 days before), but the shipping method they used took three weeks. I called them to ask what would happen if I return it (so that I can just go to Home Depot and buy a faucet there instead), and they said I would be responsible for the shipping charge both ways plus a 15% restocking fee, which means that I would have only gotten a refund for about half of what I paid.
Also, I never even got a shipping notification from them, I had to call them for a tracking number. All in all I got the impression that this is a very mom-and-pop operation, not professional. The only reason I am giving this transaction 2 stars is because the faucet, when it finally arrived, turned out to be beautiful, but I don't recommend shopping on their website.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-17

no hassle

"i ordered, i got it in a timely fashion, it works. no surprises."


bradgreen's Avatar

Verified Customer
Rating 10/10
5/5
2016-06-09

Try everything once. Shop here again

"I had a clever message, but I forgot my password (which I needed) and it lost my clever message. So now I'll just say: it was a great experience. Thanks!"


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PlumbersStock participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,558 merchant members.