We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Plessers Appliances & Electronics

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Plessers Applia Plessers Appliances & Electronics Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 6 East Main St
    • Contact: customerservice@plessers.com
    • Phone: 877-957-5377
    • Customer Support: 877-957-5377
    • Business Hours: Mon, Tues & Thurs 10am - 8pm • Wed, Fri and Sat 10am - 6pm • Sunday Noon-5pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.64/10 9.64/10
    Chance of future purchase: Rating 9.64/10 9.64/10
    Shipping & packaging: Rating 9.32/10 9.32/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

356 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-02

Great experience!

"Ordered a washing machine and although it did take almost 3 weeks for delivery, everything else was perfect. Polite phone conversations and the delivery guys were prompt and knowledgeable. Even gave me advice on how to properly install it."


Rating 10/10
5/5
2016-01-23

"Purchased replacement refrigerator for kitchen. Pricing and customer service with order was very good. Order placed with Jennifer and she provided excellent service. Delivery company took a long time to get fridge delivered - appreciate that Plessers got involved with delivery service to help get delivery completed. I will say order placed during Christmas Holidays - so I do expect part of delay in delivery was time of year. Overall quite happy with order. "

This review was modified by mrking on January 23 2016 05:53:09 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-22

Smooth

"Very good shopping experience and prices. Their was a 2 week delivery time frame so I have not received my range yet."


Rating 10/10
5/5
2016-01-07

"I ordered multiple appliances from Plessers, for a new home construction. The website was easy to follow and Stephen was very professional, courteous and always responded to my e-mails and calls. Gene was also extremely helpful in offering me the best features in my budget, when I had to change my order. I received very personalized attention, with my needs and budget in mind. They even ordered my appliances and kept in their warehouse until I was ready for delivery. Shipping was free and everything came in perfect condition. I also received help with a number of rebates. I would recommend Plessers to anyone in the future. "


No Avatar

Verified Customer
Rating 6/10
3/5
2015-12-24

"Shopping experience was great, still waiting for notification of shipment. Order was placed 9 days ago. My fear is that they don't have the product, it has been discontinued and they were only place I was able to find it,"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-16

"This was my second order this season and the process is very clear and consistent. They fulfill the order within the parameters they provide on their site and calling customer service for further details is efficient and available. I would definitely consider a third order!"

This review was modified by dmarkct on December 16 2015 07:56:10 AM

No Avatar

Verified Customer
Rating 2/10
1/5
2015-12-14

"I havent received my refrigerator yet but when i tried to get the credit card so i could buy it 18 months same as cash i was approved quickly BUT it wouldn't take my card. I Finally gave up and called the customer service # and when i FINALLY got to talk to a human being I didn't get any help so I gave up VERY FRUSTRATED and used my own credit card. I now have to go through it again to cancel the card that i couldn't use anyway. I will be more than glad to review again when i get the refrigerator and let you know quality of the frig and the delivery.


Paul
"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-12

"excellent WEBSITE TO NAVIGATE.
Good Prices
Friendly Help
"


Rating 10/10
5/5
2015-12-03

"Fantastic store for the BEST prices with OUTSTANDING product knowledge and assistance. I live in CA I discovered Plesser's online yesterday. I've been in search for a Kitchenaid Oven Convection Microwave combo for the past week. I was amazed at the prices and thought it was too good to be true, I decided to call and speak with them. I called at 4:55 CA time and Jennifer answered, .not only was she extraordinary in her product knowledge but she was very helpful and patient helping me with my order, and keep in mind this was after 8PM NY time.

They have an A+ BBB rating and rated highly on numerous other sites. The order process was smooth and I saved about $400 for ANY other site or store I went to.

Plesser's is my go to now for all my appliances.
"


Rating 10/10
5/5
2015-11-07

"Thank you Jennifer for helping us match the perfect 30" French Door Whirlpool fridge to our budget and town house --
Plessers is the best and your Customer Relations skills were outstanding -- We will definitely be ordering from you again -- Great service from ordering to delivery --

"


Rating 10/10
5/5
2015-11-05

"i was skeptical at first, but had an outstanding purchase experience on a high end appliance, on which i saved 40% through Plessers. Sales Assoc Jennifer O'Brien was professional and extremely helpful. Mysteriously, even though separated by several states, their delivery service was as dependable as she promised. No problems at any point, great advice and advice, completed transaction was perfect. I'll return."


Rating 10/10
5/5
2015-11-03

"After lengthy online research plus checking out specific kitchen appliances at local stores and online sites, the good pricing and large selection (together with no tax and no shipping charges) definitely set Plessers apart from the crowd. We ended up purchasing the refrigerator, dishwasher, and microwave for our kitchen remodel through Plessers at a significant savings.

Jennifer O’Brien (Plessers online sales rep) made the process a pleasure through her advice, help, and pleasant and supportive attitude. She was knowledgeable and kept on top of things with frequent notifications and feedback. She creatively and quickly helped satisfactorily resolve a few issues as they arose. Jennifer was a star!
"


Rating 10/10
5/5
2015-10-16

"I live in Kentucky, so I was a little nervous about ordering a refrigerator from New York! But my fears were quickly addressed by Jennifer in the sales department. Everything happened exactly as she said it would and the communication was timely and accurate. My refrigerator was delivered within 3 weeks after I ordered it! Everyone I dealt with was very professional and responded very quickly to any questions that I had. I recommend them and will definitely check them out again the next time I'm in the market for an applicance."


Rating 10/10
5/5
2015-10-12

"Excellent service. Excellent delivery. Gold delivery brought the appliances into my house and opened them so I could inspect and make sure they were in perfect order, which of course they were. The delivery did not take nearly as long as I thought it might. Sales lady was extremely courteous and was able to answer all my questions immediately. Now ordering my fifth appliance from Plessers,"


Rating 10/10
5/5
2015-10-04

"I can highly recommend Plessers. I live in Southern California and was hesitant to buy appliances from across the country, but a friend, whom I trust, recommended them. It is an exceptional company and sales staff. My salesperson, Stephen was knowledgable about the products, he was thorough and followed up quicky. Their price was the lowest. There was no tax and free shipping with gold delivery. I intend to use Plessers again, they were exceptional!"


Ratings Calculation Change


Share Plessers Appliances & Electronics's store rating

Plessers Appliances & Electronics is a Merchant Member! Learn more

Plessers Appliances & Electronics is a merchant member
Plessers Appliances & Electronics participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.