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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Plessers Applia

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 6 East Main St
    • Contact: customerservice@plessers.com
    • Phone: 877-957-5377
    • Customer Support: 877-957-5377
    • Business Hours: Mon, Tues & Thurs 10am - 8pm • Wed, Fri and Sat 10am - 6pm • Sunday Noon-5pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

323 Customer Reviews

Rating 10/10
5/5
modified review posted

"Item was as described and arrived in timely manner undamaged. Very pleased with ease of transaction. "


Rating 10/10
5/5
modified review posted

"Order was completed in a very satisfactory manner."


Rating 10/10
5/5
modified review posted

"Good deals and fast delivery"


Rating 4/10
2/5
modified review posted

"You advertise quick and free delivery. It may be free, but it sure isn't quick. My order date was 3/20/15 and the ship date was 3/27/15. The tracking information said to expect delivery on 4/9/15 but my microwave is sitting in a shipping terminal in Dallas awaiting its turn for delivery which I was told it would be another 7 to 10 days. This kind of slow delivery is totally unacceptable......that will put the delivery time somewhere close to a month from date of order."


Rating 10/10
5/5
modified review posted

"I would surely do biz again as well as recomend others."


Rating 10/10
5/5
modified review posted

"I purchased a Bertazzoni Range. The sales representatives Steven and Jennifer that I dealt with were very helpful. They were courteous and answered all my questions. I was a bit nervous considering the price of this stove and the fact that it was an import, however they made me feel confident of my choice. If they were not able to answer a question they were willing to check their resources for the answer. The delivery went smoothly, although there were some slight hiccups. For example, the electrical cord had to be switched out because the socket I had was incompatible. The delivery men were nice and got the job done. Altogether, they made this was a pleasant experince."


Rating 10/10
5/5
modified review posted

"so far everything has been great customer service has been great and I have no complaints I'm just waiting to receive my refrigerator now I will update it once I get it."


Rating 10/10
5/5
modified review posted

"The order, shipment and delivery went very smoothly. There was a slight delay due to the manufacturer, but Plessers kept me informed ."


Rating 2/10
1/5
modified review posted

"I STILL DO NOT HAVE MY APPLIANCES AFTER 6 WEEKS OF WAITING. FRIDAY THEY WERE TO DELIVER BETWEEN 11-3. I KEPT CALLING THE DELIVERY COMPANY, BEING PUT ON HOLD AND TOLD THEY WOULD BE HERE BY 4PM. THEY NEVER SHOWED AND I CALLED AGAIN AND THE REP SAID SHE WOULD CALL THE DRIVER AND AFTER 45 MINUTES SHE NEVER RETURNED TO THE PHONE. THEY FORGOT TO SHIP THE ORDER THE DAY AFTER I UPGRADED TO A RANGE THEY HAD IN STOCK. THE DELIVERY COMPANY DOUBLED THEIR QUOTE FOR INSTALLATION. THEN THE COUP DE GRAS WAS I FORGOT TO LOOK AT THE RETURN POLICY. IF I SAID TO FORGET THE WHOLE THING AND WENT TO HOME DEPOT I WOULD HAVE NOT GOTTEN MY MONEY BACK WHICH THEY HAVE HAD SINCE FEB 16TH BUT PAID OUT OF THAT 25% AT LEAST IN RESTOCKING FEES ETC. SO I AM JUST TOTALLY SCREWED. I HAVE NO IDEA WHEN I AM SUPPOSED TO TAKE DELIVERY AND INSTALLATION. OH, FRIDAY NIGHT WHILE I WAS SITTING IN SYNAGOGUE MY PHONE BUZZED. IT WAS THE DRIVER SAYING HE WAS GOING TO BE AT MY HOUSE IN 15-30 MINUTES AND HOPED SOMEONE WOULD BE THERE TO ACCEPT IT. THAT WAS 8:30PM!!! I RUSHED HOME AND THEY NEVER SHOWED. I AM SO TOTALLY FRUSTRATED AND DISGUSTED WITH PLESSERS I COULD JUST SCREAM. BUT THAT WOULD REALLY NOT HELP. I CANNOT SEEM TO GET ANY ASSISTANCE FROM THEM OR THEIR DELIVERY COMPANY. IT IS OUTRAGEOUS CUSTOMER SERVICE AND ABUSIVE TREATMENT. SOMETHING THAT SHOULD HAVE BEEN PLEASANT HAS BECOME A NIGHTMARE. IF YOU CAN HELP, I WOULD GREATLY APPRECIATE IT. BUT I HAVE PRETTY MUCH GIVEN UP AND AM GOING TO HAVE TO KISS MY MONEY GOODBYE AND PURCHASE FROM A LOCAL STORE."


Rating 10/10
5/5
modified review posted

"Product was shipped very early in the predicted time frame for shipping. Once shipped, product arrived five days earlier than forecast.

Haven't had time to open & evaluate, but Plessers has definitely exceeded on shipping times!
"


Rating 8/10
4/5
modified review posted

"My order came today. I love it! I wish I didn't have to wait a month for it, but everything else went good! "


Rating 6/10
3/5
modified review posted

"Can't make any recommendations as of yet. Haven't received my appliance so I can't respond to delivery, condition, etc. Ask me after the article arrives."


Rating 2/10
1/5
modified review posted

"Not delivered as promised/expected. Cancellation of order has been requested. Not happy at all."


Rating 10/10
5/5
modified review posted

"I have not received my product but I've used them in the past and recommended them to other people that have been very happy with the price!"


Rating 10/10
5/5
modified review posted

"I live in Florida so it seemed to be odd for me that I ordered my new LG French Door Refrigerator from Plessers, many states away when I have all the major players few minutes from my house. Their name came up during a web search. I always do my homework when I buy major appliances; check pricings, ratings, etc. Their pricing was $600 less than anybody else on the market. Went to a local Lowes to see if they could match Plessers pricing and they were laughing at me and told me to order the refrigerator from Plessers. The price was awesome, no shipping, no tax and free 10 year warranty..... all true! Got my refrigerator on time. Had a small cosmetic issue with it that LG was responsible for. E-mailed Plessers and they took care of it all, fast and professionally. When I did not immediately reply to their e-mail to be they kept "bugging" me until I took the picture they needed so they could complete the claim for me. They went above and beyond to serve me; this kind of service is hard to find nowadays. I will be a returning client for sure!"


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