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Full Rating Profile
  • Rating 7.20/10 289 reviews

    7.20 / 100
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    Plessers Appliances & Electronics is a merchant member
    Plessers Appliances & Electronics participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,877 merchant members.
  • Plessers Appliances & Electronics contact information

    • Address: 6 East Main St
    • Contact: customerservice@plessers.com
    • Phone: 877-957-5377
    • Customer Support: 877-957-5377
    • Business Hours: Mon, Tues & Thurs 10am - 8pm • Wed, Fri and Sat 10am - 6pm • Sunday Noon-5pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.82/10 8.82/10
    Chance of future purchase: Rating 8.42/10 8.42/10
    Shipping & packaging: Rating 8.06/10 8.06/10
    Customer service: Rating 8.53/10 8.53/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

All 289 Customer Reviews

Rating 10/105/5
modified review posted

"Everything came nicely packaged. All manuals were in the box and it was shipped for free."



Rating 10/105/5
modified review posted

"I did very well with a single appliance purchase from PLESSERS (an electrolux wine captain). The price was very good and delivery went smoothly with email updates leading up to delivery date. Before ordering online, they answered some product questions for me over the telephone. No funny business with the item once received (often a concern with any internet vendor when prices are so low). They followed up on telephone pitching an extended warranty which was not a hassle for me (decided to get a whole house policy from a third party instead). I recommend them."

Rating 10/105/5
modified review posted

"Quick delivery, competitive price. Couldn't get the free cookware, though!"

Rating 2/101/5
modified review posted

"No delivery and no communication. The best way to let somebody down."

Rating 8/104/5
modified review posted

"The Plessers website was easy to navigate and search. Their policies are easy to find, understandable, and reasonable. The order was processed and filled promptly. Once the order was shipped they called to talk to me about the delivery process.

The delivery service that they used was not so easy to work with. They schedule the delivery with no input from the customer. The first time they called they gave me a 4 hour delivery window the next day. Since I could not schedule to be away from work at such short noticed I called to reschedule, requesting a different day of the week. They canceled my appointment but would not negotiate on the delivery day or time. In my major metropolitan area they only deliver on a particular day of the week and would inform me of my assigned delivery window only the day before. Quite inflexible.

The delivery was a bit of an ordeal. The truck showed up at the end of the delivery window. They then discovered that my unit was mistakenly delivered at a previous stop. They said it would be about an hour or so to go get it. 4 hours later they returned with my refrigerator. They quickly unpacked the unit, removed the doors, and placed the unit safely inside my house. So in the end the unit was delivered in good shape.
"

Rating 2/101/5
modified review posted

"I was charged for a product that I never received and a month later I am still trying to get my money back. They were quick to take my money but don't seem like in a hurry to return in. Will never shop with them again..."

Rating 6/103/5
modified review posted

"Prior to purchase online I did not see anything about the shipment taking 2 to 3 weeks. I purchased from a local warehouse expecting that the product was in stock and we would receive the product quickly. We will see how long it takes to get the product to see if I am satisfied with the service."

Rating 10/105/5
modified review posted

"great staff that worked out some issues on models ordered that were no longer available. Took a bit longer to process the final order but they were very accommodating and helpful. Delivery service was primo. Definitely recommend Plessers.

Ohio Delivery
"

Rating 8/104/5
modified review posted

"The reason for not "Completely Satisfied" lies not so much with Plessers but their vendor - AM Home Delivery. The order was delayed because AM Home Delivery advised me "we just don't have any other deliveries out your way" when I called them for a delivery date and apparently, they were hoping other appliances would be received by them from Plessers for a more cost effective delivery to multiple customers in this area of Florida. "

Rating 10/105/5
modified review posted

"Wall oven delivered to curb. Delivery guys were exceptionally nice and helpful. Rolled it into our garage, opened the package and we inspected it and signed off on delivery. Great price for the Kitchen Aide appliance. Plessers did everything they said they would for a great price. It took 16 days from order confirmation to onsite delivery, probably due to awful winter weather we've had on the east coast this year, 2014. It shipped from New York state to Georgia to North Carolina. Overall, I'm very happy, my husband and I installed it in 1 hour from removing the old oven to wiring and installing the new one. I highly recommend this company. Will buy from them again! :-)"

Rating 10/105/5
modified review posted

"Very impressed with variety of appliances. Excellent prices, would shop from again"

Rating 10/105/5
modified review posted

"Still waiting on delivery but the three ship tomorrow so all should be fine. The contractor is ready to go!"

Rating 4/102/5
modified review posted

"Let me start by saying that I am very happy with the price that I paid. I ordered my refrigerator online and got it for much less than I could find it anywhere else. However, since then, there has been little to no follow up. I ordered it on March 14th and I received a call from someone at Plesser's on March 15th. She left a voicemail and I returned her call on the 16th. It is now March 21st and I have not heard anything at all from Plesser's. So at this point I have no idea as to an estimated delivery date or anything. I believe that it said online I would not hear anything until it was shipped, but being that I received a call I expected that I would talk to someone if I returned that call."

Rating 2/101/5
modified review posted

"extremely slow delivery. item still not rec'd."

Rating 10/105/5
modified review posted

"Best priced in the nation, with no tax and free shipping! "