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Stores > Plesser's Appliance
  • Plesser's Appli Plesser's Appliance Elite Status
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    Payment options

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    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
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    • option not available Priority Next Day
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    • option not available International
    • option not available 2-3 Day Delivery
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    Online Ordering

    • option not available Online Ordering
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    • option not available Secure Order Processing
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    • option not available International Order
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.55/10 9.55/10
    Chance of future purchase: Rating 9.32/10 9.32/10
    Shipping & packaging: Rating 8.13/10 8.13/10
    Customer service: Rating 9.64/10 9.64/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Plesser's Appliance by clicking a star below.
Rating 10/10
5/5
2017-08-14

Great Experience

"Great company to work with. Delivery went fine, price was great and super customer service. Dominique in the customer service helped me with a minor issue and she was fantastic. Totally resolved everything promptly with just one call!! Recommend them completely!! Thanks for the great experience"


Rating 10/10
5/5
2017-07-15

Thanks Dominique!

"Plessers Appliance is a terrific company but more importantly they achieve greatness through their customer service; especially Dominique!! She was thorough, considerate, friendly, understanding and consistent throughout our Horrendous LG refrigerator/freezer ordeal. I only wish I had called her sooner and not dealt with the robotic NewLeaf warrantee people nor the incompetant Fleet Appliance repair people. Dominique you truly are a wonderful representation of the service industry and what makes Plessers far different from your competitors! Bravo and Thank you again!"


Bensalem Advocate's Avatar

Verified Customer
Rating 10/10
5/5
2017-05-11

The Best Customer Service Ever

"I cannot say enough good things about the people at Plesser Appliance.. I called seeking the Signature Series LG Twin Washer / Dryer and Pedestals, explaining Best Buys cannot fill the order since December 1st and they verified that they were indeed backlogged. I was then offered an alternative in White, the Mega Series, that could be delivered in 2 weeks. We went over the requirements and I was totally happy and purchased them. Not only that, I saved a bundle of money. Here it is May and LG is still not delivering them. 5 star service. Kudus to Plesser for taking the time and getting us up and running on the first floor of our home. No more basement steps. Thank you."


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Verified Customer
Rating 6/10
3/5
2017-04-27

Superb Range

"The Frigidaire Induction / convection range exceeds all expectations. The delivery company did not meet expectations. The sales person did not meet expectations. Poor communication was the issue with both."


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Verified Customer
Rating 10/10
5/5
2017-04-27

Great

"Really pleasant experience. Addressed any issues quickly and fairly. "


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Verified Customer
Rating 10/10
5/5
2017-04-20

Great price, great service

"Pricing was great, and Jennifer was easy to complete the sale with over the phone. The fridge arrived quickly and was brought into the kitchen without a problem. Plesser's send follow up emails and even called to make sure everything went smoothly."


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Verified Customer
Rating 10/10
5/5
2017-04-19

I will never buy another appliance anywhere else but Plesser!

"Big savings on not only the appliance but free shipping and no tax, good price on warranty too!"


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Verified Customer
Rating 2/10
1/5
2017-04-18

Defective refrigerators.

"I ordered a Frigidaire refrigerator from Plesser's and it had a broken leveling screw. The customer service agent at Plesser's arranged for a repairman to fix this issue. However, when the repairman came he didn't bring the part. He looked the refrigerator over, took pictures and said he had to order the part. It was another week before he returned with the part. Upon replacing the broken screw he discovered the housing was bent and said that it appeared that the refrigerator was probably dropped. He claimed that the refrigerator would probably run just fine and refused to check to see if the refrigerator was operational. After attempting to level the refrigerator with the replaced screw part we plugged it in and heard a terrible rattling noise. We then opened the back panel and discovered a several major parts all out of alignment. We called Plesser's and asked for a refund or a new refrigerator. Another repairman was sent to assess the damage and submitted a report to Frigidaire for the warranty. Again we requested a refund or replacement. The customer agent told us that it would be quicker to get a replacement so we scheduled another delivery date for a replacement. When the replacement refrigerator arrived it was unpacked on our driveway for us to inspect. This replacement was also damaged, both side panels were bowed out. The delivery people said that half their deliveries were rejected because of defects. I asked them if it was a problem with the Frigidaire brand or was it an issue with the company we got it from. They did not know. Only that they were discovering damaged refrigerators after unpacking them for inspection. We called both Plesser's and Frigidaire trying to figure out who was responsible for sending out damaged refrigerators. We never got a return call from Frigidaire and we requested an immediate refund from Plesser's. Plesser's told us it would take several weeks to issue a refund. When we threatened to call our bank to get back our money for fraudulent merchandise they expedited our refund. We finally did get our refund, but will never order another appliance from Plesser's or another Frigidaire appliance.
"


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Verified Customer
Rating 8/10
4/5
2017-04-17

Nice

"I can't believe the 10 year warranty or the 12 month free financing.."


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Verified Customer
Rating 8/10
4/5
2017-04-17

back-up fridge

"I was able to purchase a new refrigerator from Plessar's at a similar price for a Sear's scratch and dent version. THE scratch and dent didn't work costing me a small fortune in frozen meat. Plessers offered a same size brand new fridge straight out of the box for a similar price. Great macine at a wonderful price! Steve, my salesman, was so helpful searching through inventory to find the perfect, well priced machine. Plessers is always a very satisfactory experience."


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Verified Customer
Rating 8/10
4/5
2017-04-16

"Interested to see how the free delivery rebate works; should be easier to find an explanation on the website. I went ahead and paid the $80 delivery fee ad will count on receiving a refund voucher at delivery."


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Verified Customer
Rating 10/10
5/5
2017-04-14

great

"hassle free transaction. Good follow up from customer support after sale. Went down just as presented on line."


Rating 10/10
5/5
2017-04-13

Exceeded All Expectations

"We had never heard of Plesser's, but saw an online ad while looking for a refrigerator. The price for our LG refrigerator was over $200 cheaper than any other location and they shipped it to Texas FREE (with a rebate), plus included 10 year parts only warranty, again FREE. The movers did scratch the freezer door, but Plesser's directed us to LG, who took care of replacing the door promptly. Plesser's followed up to make sure we were taken care of. Outstanding customer service at all points of the purchase. We would definitely use them again. Best appliance purchase experience ever. "


StellaParolisi's Avatar

Verified Customer
Rating 8/10
4/5
2017-04-11

Store Service was excellent, delivery people not so good.

"Not 5 stars because of the delivery people. Easy call to order my new range, very cooperative, informative, and helpful. All went exactly as planned, shipped on date requested. Once in the hands of the delivery people it got held up and after several calls it finally came, about a week and a half late. Doesn't sound like much until you live without a range that long. All in all I am happy with the experience, the range is great and beautiful and I would definitely shop Plesser's again."


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Verified Customer
Rating 10/10
5/5
2017-04-11

Excellent service from Plesser

"Ordered a washing machine from Plesser in Babylon, NY and it was delivered on time in Florida and in good shape. Also at a very good price."


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