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Stores > Play-Asia.com

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  • Play-Asia.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: cs@play-asia.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 6.25/10 6.25/10
    Customer service: Rating 6.25/10 6.25/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

603 Customer Reviews

Rating 8/10
4/5
2016-04-25

A Decade of Service (so far)

"I've been shopping at Play-Asia for a decade now (first order in early 2006), and they have not failed me so far.

One item "almost" got lost but that was due to the local mailing system screwing up the tracking (I thought it was stolen or delivered to the wrong address). The customer service when I was panicking and asking Play-Asia if they could do anything was kind, and professional.

I've had good experiences in cancelling orders that were already paid for but not shipped when I needed the money at short-notice, and I've had a refund without issues when I was charged two times in one instance for an order.

The prices and service may not be that competitive depending on where you are from, and what online stores you have access to. For me? (Australia/Malaysia) They're pretty high on the list should there be no cheaper local option.
"



Rating 2/10
1/5
2016-03-23

Verification will not work, if you want instant digital codes, chose another shop

"I've bought & paid two times with valid mobile phone number. Got no verification code (regardless of country code with "+" or "00"), status of digital articles will switch to "refund pending".

You will get no code and no instant refund. Every key store will do verfication, play-asia is first where it will fail. Congrats.

EDIT: If you try to take your money back via PayPal, because they don't send you your codes, they will delete your order.

100% trickster company. Better save your order & payment confirmation mails to get your money back. Maybe they try to rip you off for no reason like me.
"

This review was modified by txcLOL on March 23 2016 08:28:55 AM

Rating 10/10
5/5
2016-03-10

best

"my name is choy
this sites is best choice for whole world.
best services,best handle,best support
"


Rating 10/10
5/5
2016-03-07

Exceeded my skeptical expectations

"I purchased a product key for Windows 7 Professional SP1 for us$19.95 - I have the disk but needed to do a re-install on a laptop after an HD failure. I fully expected Play-Asia.com to be a scam as the price for a key was so competitive-on the contrary, the key was sent out within 5 mins of ordering. I had a technical issue with seeing the key on their site in my online orders (my problem not theirs) and I contacted their live chat customer service and the issue was resolved in a few minutes-incredibly good service and great pricing! The key worked when installing Win7 Pro on the new hard drive-very, very happy!"

This review was modified by loco4olas on March 07 2016 03:01:33 PM

Rating 10/10
5/5
2016-02-08

the best

"there is no better shop online for games and merchandise :)"

This review was modified by stefankoroma on February 08 2016 04:46:42 AM

Rating 2/10
1/5
2015-11-25

"Wretched customer service, shipping took forever. The prices are also a bit steep for what you're getting. Company is a joke, use amiami instead."

This review was modified by redfield on November 25 2015 03:07:09 PM

Rating 10/10
5/5
2015-10-27

"The Customer Service is one of the best I've received so far. Whenever I have a question about an order or a product their answer is always fast, clear and helpful. I have purchased digital and physical content, the digital codes appears instantly and the physical shipping it's kinda fast."


Rating 10/10
5/5
2015-10-12

"It was really fast that was a nice surprise , 4 days as they claimed! also they were always supportive and answer quite fast all my questions and requests, the vita and the game were both in a nice package, overall it was a great first experience and I recommend it for your import games and consoles. "


Rating 10/10
5/5
2015-10-10

"Awesome customer service, digital product bought, account verified through a phone call with an outstanding level of english and time to even explain to me some stuff, and even phone verification to avoid people buying with stolen paypal accounts."


Rating 4/10
2/5
2015-10-07

"Ordered the MGS legacy collection on the 22nd of September and picked the normal delivery. Said that the delivery will be at my destination on the 6th of October, sounds alright. It was dispatched on the 29th of September and it's already the 7th of October. Weird service, but I'll wait and see if they actually deliver the order."

This review was modified by Newako on October 07 2015 09:19:08 AM

Rating 10/10
5/5
2015-10-02

"Very kind and responsive customer service. Purchased a PSN code and got It in seconds. It was my first purchase from the company and really smooth experience."

This review was modified by hemo-memo on October 02 2015 11:32:15 AM

Rating 10/10
5/5
2015-10-02

"I've ordered so many times from Play Asia that I have lost count. They always have great prices, shipping is super fast and customer service is top notch!"


Rating 2/10
1/5
2015-08-11

"my name is Susumu Yosimine, I made many orders, but one week ago I did order and support written me I was connected with other accounts. I asked how I was connected with these accounts, like same name or other, so play-asia answered to me, it was not name and not explained me anything. Just asked pay via western union or bank transfer, I read here play-asia ask this ways many customers for scam, Play-asia also closed all my other orders, so I have no access to them. Like here write many people I agree play-asia play in dirty games for scam them clients, it is very bad."


Rating 10/10
5/5
2015-08-10

"I received my order very fast. Faster than other online retailers I've used so far."

This review was modified by anzjerry on August 10 2015 03:01:57 PM

Rating 2/10
1/5
2015-08-07

"shevko_ee, I think they always do it for first time buyer, for next order you will receive problem.
I did one order and order was cancelled, I asked why and play-asia told it was mistake, please place new order, I did new order and new order was processed, but for second order they again cancelled my order, then told that I can pay only via bank transfer or western union like scamers. After I asked why they scam me, they asked my photo ID and picture of my credit card, but my order cancelled, I have no any new order, they wanted received my private info without order, only for use this info for them bad actions, I read about it in google too, play-asia use private info of users.
"


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