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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Play-Asia.com Play-Asia.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: cs@play-asia.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.78/10 6.78/10
    Chance of future purchase: Rating 7.69/10 7.69/10
    Shipping & packaging: Rating 7.04/10 7.04/10
    Customer service: Rating 8.05/10 8.05/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

What is this?

571 Customer Reviews

Rating 10/10
5/5
modified review posted

"If you want to buy digital Nintendo eshop, PSN, Itunes, Xbox Live and Google Play codes don't look any further! Fast, easy and reliable. Outstanding customer service."


Rating 10/10
5/5
modified review posted

"I buy games from Play-asia quite often. I buy mostly in offers and deals. The shipping price is affordable and the items always arrive in time. When an item is late the support is happy to help. When you buy something you get a coupon code for additional discount. I like them."


Rating 10/10
5/5
modified review posted

"Not only did they have a nice selection of items but, you can even make the site show only those that have a discount, which was really nice. The process of finding the items and buying them couldn't have been easier. The customer support is also quick and very polite. I would gladly buy from them again."


Rating 10/10
5/5
modified review posted

"Saw a code for a game on this site for a great price. Bought the code and received it instantly and applied to my account with no problems whatsoever. Will definitely come back to see if they have sales on any other games."


Rating 10/10
5/5
modified review posted

"Great people.

Had to send them some photos of my info with some of the info blacked out, took some time to actually get everything processed, but their customer support got to me as soon as they could.

I recommend using PayPal along with Verify by Visa, otherwise your order may be delayed due to security purchases.

I will say that even though i had to go through the process of emailing them photos, they got it to me within 12 hours.

Normally, it's nearly instant. Will use them again 10/10
"


Rating 10/10
5/5
modified review posted

"90% of my games buy from Play-asia Because I always have good service and good support."


Rating 10/10
5/5
modified review posted

"I'm from Germany and bought an australian new 3DS XL from Play-Asia. Delivery time was very fast. Unluckily the unit had a defect speaker. The very nice customer support replaced the whole unit and I just got a brand new one! Thanks!!"


Rating 10/10
5/5
modified review posted

"Great games.
Great price.
Great packaging.
Fast Shipping.
Reliable service.

I like it very much , Thumbs up
"


Rating 8/10
4/5
modified review posted

"The products is exactly the same as the display. Unfortunately the products is limited in variance and too much out of stock for many great products"


Rating 10/10
5/5
modified review posted

"I used play-asia.com a few years ago to purchase anime games from japan, a few ds games based on the shugo chara series. The service was good back then, it took about 2 weeks for the games to arrive.

Because they have so many rare games on offer, I recently decided to see if they had a 3ds game on offer that was completely sold out everywhere else (a horse game called horses 3d, me being in to my old horse pc games I thought that this would be a substitute for that, but in handheld form).
It said it was in stock, that they had it in my region, so I proceeded to purchase this horse game, with express shipping as I really wanted to play it soon. Unfortunately, play-asia emailed me about 4-5 days later saying the game was completely sold out, and they offered for me to choose a different game, paying no extra fees or anything. I thought I really wanted to play Animal Crossing New Leaf, as I had to sell my old copy for money, but deeply regretted it after.

The thing was, I checked on animal crossing 3ds (EU version) and it was listed as 'out of stock'. Would I be able to get my game, or would I be dissapointed once again, would they 'accidentally' send me a US version just to compromise?

I'm happy to say that they sent me a copy of the EU version, sent it through fedex so I could track my parcel, and it arrived 3 days later. I put the cartridge in my 3ds and lo and behold, it was the EU version.

-got straight back to me after I sent my email
- apologetic
- good service
-fast delivery (considering it was was coming from HK to the UK)
"


Rating 10/10
5/5
modified review posted

"I ordered a PS Vita game from Play-Asia (One Piece: Unlimited Red) and I was promised 3 weeks to 5 weeks. However, amazingly the product got delivered in less than 3 weeks. The packaging was well done and condition of the product was great. I contacted the customer support from time to time to know about the order details like Tracking number and various details regarding ETA. They were very cordial and polite and helped whenever I asked them to. Also, whether you order the product by Air Mail or Fed-Ex the only difference will be the time of delivery. Play-Asia doesn't bias between the modes of transport and they treat all their orders with equal care.
I will certainly recommend this site to people who likes playing PS games as it has loads and at reasonable prices. For ex: One piece game on Play-Asia cost me Rs 3000 on Play-Asia including shipping charges while it was priced at Rs 4500 here in India and was only a limited offer sale.
So, thank you Play-Asia for your great service.
"


Rating 8/10
4/5
modified review posted

"Very good customer support, mint item, takes a lot of time to ship though."


Rating 10/10
5/5
modified review posted

"This online store is a very dedicated and competent one. They have a very informative and efficient costumer service ready to answer your questions and end your doubts. They're on a different clock fuse so probably you're only going to speak or have an aswer once in a day, but if you stay up late you probably will be able to have more answers directly. This not even mencioning the excellent prices, weekly deals, and ocasional promotions. The shipping was okay, arrived at my country 2 weeks after the payment confirmation, and in perfect condition. Overall a nice and trusty webstore."


Rating 4/10
2/5
modified review posted

"I ordered X Box game for my Kid from Play Asia in Oct 14 and even after one month it had not arrived. After keep following it up , Customer Service team replied back that it may be lost. But I was glad that they accepted my request for replacement / crediting money. The package was re shipped and finally after Two and Half month , I received it.
I must appreciate the quick response I got every time from Customer Service Ms Emma. Due to positive response , I had forgotten the agony of delayed / lost shipment. Must appreciate the Customer service personals doing a Good job!.
"


Rating 10/10
5/5
modified review posted

"Very helpful and fast costumer service, other services I've used in the past took days to get answers at play-asia.com it only took an hour each time.

I only bough online codes from them so I can't account for the shipping process but I've heard great almost exclusively good things.

Being able to pay with pre-paid Mastercards is a big plus since I'm paranoid about getting my info stolen. I had a little trouble with my payment in the beginning but it was an easy fix.

I wholeheartedly recommend Play-asia.com to anyone who want to import games or just get online codes for regions they don't have access to.
"


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Play-Asia.com is a merchant member
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