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Store Rating and Reviews Plasma Concepts

Homepage: http://www.plasmaconcepts.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 9.61 / 10
Six-Month Reviews: 19
Lifetime Reviews: 135

   


Lifetime Rating: 9.87 / 10
All Stores Avg.: 8.07
8.55 Pricing of Products and Services
9.34 Likelihood of Future Purchases
9.21 Shipping and Packaging
9.41 Customer Service
10.00 Return or Replacement
Show Reviews Read all 135 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
customer support email:
phone:

customer support:
business hours (est):

FAX:


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 Plasma Concepts Customer Reviews
Page 1 of 9sort reviews by:
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Reviews 1 - 15 of 135
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Very Satisfied
Reviewer: btalbott1
Click Here to See the Profile for btalbott1

6/16/09 11:42 AM
Plasma Concepts is awesome. They deliver, follow up and follow through. There are many places to buy from but, the service from Plasma Concepts is second to none!

Very Satisfied
Reviewer: deesauto
Click Here to See the Profile for deesauto

6/12/09 7:27 PM
I found the greatest deal with this seller. After I've been fooled around by other sellers posted for less but forced to by something else.  
I'm sure will do business with store again.

Very Satisfied
Reviewer: cmclmorgan
Click Here to See the Profile for cmclmorgan

5/5/09 6:00 PM
I purchased an LCD TV and extended warranty. This company is outstanding in all areas. They were reasonably priced, the shipping was fast, and communication was smooth and personal. I recommend this company to others and look forward to doing business with them again in the future.

Very Satisfied
Reviewer: jax123
Click Here to See the Profile for jax123

5/4/09 2:08 PM
Plasma Concepts is a will-do company. They have a can-do attitude, but they take it a step further and follow-through on their commitments. The service was the best. Aric quickly understood our needs/desires and gave us great choices.  
 
Plasma Concepts - the best. Customer understanding, customer service, customer satisfaction. All are the best. BMW is the Plasma Concepts of the auto industry.

Neither Satisfied Nor Dissatisfied
Reviewer: YogiYahooeys
Click Here to See the Profile for YogiYahooeys

4/25/09 11:59 PM
Responsive, communicative, used Best Buy for delivery/order fulfillment, so I didn't have to schedule a delivery, was able to simply pick it up at my local Best Buy. Unfortunately, there is a big negative. Unlike most internet and bricks and mortar stores, this company does no internal price matching. The price on the product ordered went down by $100 not 2 weeks after purchase, but I was told that nothing would be done to refund the amount. Huge disappointment that pretty much ruined my experience. Don't purchase from them if you have any concern about future price drops.

Very Satisfied
Reviewer: reavern82
Click Here to See the Profile for reavern82

4/9/09 1:02 PM
Very helpful, I spoke with Aric and he was very friendly, giving me all the information I needed and had asked for. It did take a few days longer than I had expected but I didn't mind because the item came in perfect condition. I was very happy that I chose to buy my new television from them. I would highly recommend that anyone interested in purchasing from them give Aric a call, you wont be disappointed.

Very Satisfied
Reviewer: jh_tucson
Click Here to See the Profile for jh_tucson

3/30/09 5:07 PM
I looked around several sites to locate a good deal on a Panasonic 50 inch plasma. Not only did Plasma Concepts (HT Concepts) have a reduced price with free shipping they had the newest '09 models before anyone else. Excellent response and customer service from my representative. Delivery was very fast and done by a professional electronics shipper.  
Will purchase from them again and highly recommend.  

Very Satisfied
Reviewer: Berkeley
Click Here to See the Profile for Berkeley

2/18/09 10:10 PM
Shipping was prompt, no problems with the order. I'd buy from them again.

Very Satisfied
Reviewer: SniperREX
Click Here to See the Profile for SniperREX

2/17/09 10:23 PM
Very satisfied. I bought a plasma Pioneer Kuro 5020. The price was almost the lowest available online. Communication was good and friendly. Shipping was on time.  
Overall I would surely recommend them.

Very Satisfied
Reviewer:  robie999
Click Here to See the Profile for  robie999

2/16/09 3:55 PM
I purchased a Pioneer 50-inch KURO plasma TV from Plasma Concepts. The TV was shipped promptly, arrived in good condition, and there was good follow-up by Plasma Concepts. I had been tracking this TV for a long time, and the price was the best I'd ever seen. I would rate them a 10 except for their failure to reply to my inquiry seeking their recommendation on someone to calibrate the TV.

Very Satisfied
Reviewer: Bmw95M3
Click Here to See the Profile for Bmw95M3

2/15/09 4:44 PM
I was happy to find the Pioneer TV i wanted at a great price, from a Pioneer authorized dealer. Being an AVS Forum sponsor gave me added confidence. The TV shipped quickly and arrived in perfect shape. I missed the little sheet that pointed out the hard-power button on the bottom of the set, but a quick call to Aric had me enjoying my new TV immediately.

Very Satisfied
Reviewer: kmreilly
Click Here to See the Profile for kmreilly

2/13/09 9:35 AM
I was very pleased with my purchase from Plasma Concepts. They had the lowest price I could find on a Pioneer plasma plus they we're an authorized retailer. I recieved a prompt follow-up and unit was shipped the next day. Very happy and highly recommended.

Very Satisfied
Reviewer: Kelan
Click Here to See the Profile for Kelan

2/11/09 4:38 PM
Plasma Concepts had an unbeatable price on the Pioneer TV I purchased. Shipping was very quick. The TV arrived several days ahead of the estimated delivery date and was in perfect condition. I am completely satisfied with the purchase and would definitely do business with the company again in the future.

Very Satisfied
Reviewer: saipoob
Click Here to See the Profile for saipoob

2/9/09 11:49 AM
I would like to say that I had an excellent experience buying my TV from Plasma Concepts. They contacted me by email as soon as a placed my order, after it had shipped, and again when I accepted delivery. Each time they made sure everything went smoothly and that I was satisfied. I look forward to doing business with them again in the future.

Very Satisfied
Reviewer: led2112
Click Here to See the Profile for led2112

2/4/09 10:12 AM
I bought a Pioneer plasma from Plasma Concepts and was extremely happy with my purchase through them. Shipping went very well and my display arrived in great condition.They provided excellent service and stayed in contact with me throughout the whole buying process. My buddy also bought a display through Plasma Concepts about a year ago and had a great experience with them as well. Also, the price I paid for my display was the lowest I could find at that time. I highly recommend Plasma Concepts for anyone looking to buy a new display.

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