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planetbulb.com

Miscellaneous

Rating 9.36/10 47 reviews
(48 lifetime reviews)

9.36/100 (6-month rating)
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Planetbulb.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (48)

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Rating 10/10 5/5
modified review posted May-22-2012

"Very good. From the updates to the quick shipping everything was very smooth. "

Rating 10/10 5/5
modified review posted May-21-2012

"Easy to place order. Received bulb within 4 days. I would definitely order from this site again."

Rating 2/10 1/5
modified review posted May-17-2012

"My order was processed quickly but I ordered the wrong bulbs and returned them but never received a refund. Hope you enjoyed my money!"

modified review posted May-18-2012

Planetbulb.com, Planetbulb.com rep has responded

“Sorry for this confusion. We have refunded money as of today. However, the reason this was in error was because the Customer returned the bulbs to the supplier that we had drop ship the bulbs. Our return protocol states that all returns must be returned to our address with approval from our customer service department. This procedure is set in place so mishaps like this do not happen.”

Rating 10/10 5/5
modified review posted May-17-2012

"thank you for the prompt delivery. we are very happy with the customer service."

Rating 10/10 5/5
modified review posted May-02-2012

"I was very impressed with your customer service. I had a defective bulb and a replacment was sent out immediately! "

Rating 10/10 5/5
modified review posted May-02-2012

"Easy ordering, quick shipping!"

Rating 10/10 5/5
modified review posted Apr-25-2012

"They did a great job making my order."

Rating 10/10 5/5
modified review posted Apr-19-2012

"It's been awhile, and I've only made one order for some small, specialty light bulbs, but it was a good experience. It would have been nice if, for such a small package, that the shipping charges didn't exceed the price for one package of 10 (I ordered two of them to make it worth my while.)"

Rating 10/10 5/5
modified review posted Apr-17-2012

"they delivered on time . with the best price. i will purchase from them again"

Rating 10/10 5/5
modified review posted Apr-16-2012

"The service is perfect!
Shipping is fast."

 
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