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"I recently bought a Malleus NIN poster here. The poster they sold me had an indentation on the paper stock in the lower right corner. So I contacted a person who for the sake of anonymity I'll call "Cram". Cram said some posters had this issue and some don't. Cram basically played down the issue I brought and told me this is normal. I then asked him if I can have another copy that doesn't have this issue. Cram then stopped responding. The poster Cram sold me is not a mint copy, folks. How can it be mint when there are copies that doesn't have this flaw? This seller is dishonest and unhelpful. Be careful when purchasing from this shady dealer and inspect your posters carefully. Who knows how many posters they are selling that they are passing off as "mint" that actually has defects and imperfections.EDIT: To add, I initially asked for a refund or replacement and was ignored. Only until I filed for a Paypal claim was when they offered to give me a refund. I also purchased a copy of this same poster directly from Malleus themselves in San Francisco and that copy doesn't have this flaw."
“This review by BlackPetey is incomplete and incorrect. He was issued a full refund of his purchase price. We chose to do this instead of replacing the poster because there was nothing wrong with the copy he already had. We are one of the North American distributors for Malleus Rock Art Lab in Torino, Italy and obtain our Malleus posters directly from them. The poster in question had a very small indentation in the paper at the very bottom of the print below the edition numbers. So small in fact that we never noticed it until the complaint. We explained to the buyer that it was an abberation in the paper, or was caused during the silk screen hand printing process. It is quite normal for silk screen posters to have small flaws. We asked Malleus to respond regarding the complaint about this specific poster which was Nine Inch Nails - Singapore, and this is their response: "This is the paper. It's normal in cardboard---well at least it's normal here. We've absolutely not considered this as a problem while we were printing. Some other sheets had marks like this because this kind of cardboard is a very natural one" So there you have the statement from the artists themselves. Pipe Creek Posters does not sell defective posters by Malleus or anyone else. In fact, our customers constantly praise our products, customer service, and attention to quality packing and shipping. EDIT: I had too many things in my inbox, was swamped with work, and the buyers email was misplaced for 12 days which is unacceptable. I'm not dishonest, simply human and I made an error.”
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