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Stores > Pioneer Valley Knife & Tool
  • Pioneer Valley

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Pioneer Valley Knife & Tool by clicking a star below.
Rating 2/10
1/5
2017-01-28

PVK.vegas is Scam! Buyers be warned!

"PVK.vegas is Scam! Buyers be warned! Watch my video: https://youtu.be/VAj3UFs9NbI I bought $320 Microtech knife from PVK.vegas less than about 7 days letter I was having problems with the new knife.

I email the store owner and never heard from him.

I email again and text him again!

After many days he got back with me, stating to send him my defaulted knife and he will fix it or send me a new one.

Well I paid another $8 to ship it to him and I called him and texted him multiple times to confirm he got it.

After he said he received the shipment, I texted he and I emailed him, but he never got back with me.

So he has my $320 money and my knife, and 72 hours has pass and I can not get hold of the guy!




I have emailed, text, but no one returns my call or text!




After reading all the poor review this guy has, I believe he is scammer.

Do not make the same mistake as I have you. Do not buy from him or you will regret it
"

This review was modified by myrealestatedojo on January 28 2017 09:45:02 AM


Rating 2/10
1/5
2012-06-16

"My order contained nine items. PVK's shipment was missing three items from my order and included one that I didn't order. I contacted them by e-mail and they sent another shipment. The second shipment contained four wrong items but none of the missing items from my order. Through several e-mail exchanges, I specified exactly what I had ordered, what I had received, and what was missing, and stated that I just wanted to exchange the items that had been shipped to me in error for the ones that were still missing. Even though the PVK web site states that the items they sell are "always in stock" and the item pages for the three items missing from my order showed that all were in stock, the last e-mail from Josh Burbank, PVK's General Manager, claimed "we have no XXXXX in stock". Either he was lying or the "always in stock" claim on the website is a lie. Either way, I won't do business with these deceptive SOBs again.
"


Rating 10/10
5/5
2011-02-20

"Sent the wrong knife but made it right by sending me the correct knife and a prepaid mailer to send the wrong knife back. Excellent service will definitely do business with them again!!!


Derek
"


Rating 2/10
1/5
2010-09-17

"09/17/10 Received no merchandise, company will not answer emails, telephone calls or voice mail. Long time customer - customer no more."


Rating 2/10
1/5
2009-10-10

"I had bad experiences buying from them. I bought from them 3 times, every time there's a package missing.
http://www.bladeforums.com/forums/showthread.php?t=681759
http://www.jerzeedevil.com/forums/showthread.php?t=63138
"


Rating 10/10
5/5
2009-09-29

"There was a problem with my order, so I contacted PVK about it. They were very helpful, and they corrected the issue immediately. I definitely recommend them to anyone looking to buy knives and tools online."


Rating 10/10
5/5
2007-02-04

"One of the few stores that indicate what is in stock. Shipment was very prompt. Prices are good. Will definitely shop again."


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