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28 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","store_rating":"4.67","total_reviews":"28"}, "store");)
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posted Aug-07-2012 
![Share](javascript:share_rating({"review_body":"Do NOT order from them unless you are willing to return things on your own dime and never get what you ordered!<br><br>Ordered a refurbished color laser printer. Received a mess. The printer was clearly abused, doused in toner, gears worn, rollers not working, a broken sensor, and a broken tray.<br><br>No, it didn\u0027t work. Terrible customer service. Would not respond to emails or chat.","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/2126329#comment2126329","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"rpknxnng","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Lenovo keyboard from this store, the order went smooth, but after three days they sent me an e-mail stating that the part is not available and the Web doesn\u0027t show the real status. Just cuorisity, I went back to their website after two days and the part shows that is on stock and you can order it. I am worried because this bussines is built just to take buyers info and CC for some other purpose. I hope not, I hope they are right a legit.<br>","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/1773495#comment1773495","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"erionsh123","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"No words to say about the customer care service of pinnacle micro. I was looking for a ram for my laptop. DDR3 2GB. The top speed was 667 as I remember. But some other company tried to sell me 533 2GB ram and saying this ram is also suitable for your laptop. But pinnacle micro told me the disadvantage of installing slow speed ram with high speed ram and gave me 667 DDR3 2GB ram with very low price. Really thakful to you pinnacle micro. You are the best! ","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/938445#comment938445","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"hantia100","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Nice online store with huge selection of parts and models. Especially useful for repair workers, like me, who are fixing older models for which original spare parts are difficult to find. Purchase is easy, shipping is immediate and the delivered parts always match the specs written on the website. On only one occasion, I received an item which did not work, but that only happened because I ordered the wrong part. They took it back and sent me the proper one (even though they did not have to do it - it was my mistake). So, I only have good words about Pinnacle Micro.","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/918578#comment918578","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"ginaverdasco","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very likely to shop at Pinnacle Micro in the future. I can say that the cost of products and services is the best. Fast shipping, good quality products and the result is happy customers. So I can tell that I am very happy, very satisfied. This shop is amazing in all ways.","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/913094#comment913094","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"amyffffg","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"bought a camera from PinnacleMicro, no problem with shipping and working very well, i advise others to use this service.","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/910046#comment910046","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"micano","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Nice place where you can search,find and satisfy your needs of computer software and hardware. The prices are really good and its a bargain.","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/910024#comment910024","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"drndrn","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"There is a great site with lots of equipment and software rare and not available in the market, what a great site<br>I can buy computer software easily by Credit Cards & PayPal<br>Very beautiful and that this service is available all over the world<br>And drop shipping is a good thing and an excellent warranty<br>The site has excellent customer service I can Ask about any product and i will find a good answer","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/909332#comment909332","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"ashraf001","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"BUYERS BEWARE of PinnacleMicro. I recently went to their website where I used the search bar to try to locate a video card for my daughters laptop. Through the process of elimination, I found a video card that said it was for the Gateway laptop it was categorized for. After waiting for approx. 2 weeks the item arrived. Upon taking both the unopened video card and computer to a technician to repair it, I was informed that the video card was for a desktop computer. I contacted the company to attempt a refund on the incorrectly shipped item, in which I was told it was after 7 days so the only thing they could do was ship another one, or I could get a refund after paying a $35 restock fee on a $38 product. (And I would have to pay the first class shipping rate to send item back to them)<br>PinnacleMicro customer support- Lord have mercy. You can not understand the woman, nor hear her. When I ask if there was someone there that I might actually have a chance of understanding(I would have even taken a chance with a 2 year old) she just said \u0022oh, I sorry, I\u0027ll try louder\u0022. DUH.<br>Folks, This company is a bunch of scammers that rely on people sending items back for big time restock fees, so they can resell the items again. Had I had known prior to, I never would have ordered even a thumbtack from them.<br>I am also highly suspicious of any of the items they have listed on the website.<br>PinnacleMicro is highly un-professional, and their return policies and business practice in general is quite questionable.<br>Please do not give PinnacleMicro any of your hard earned money. They will ship incorrect items, refuse a refund, then ask you for more money.<br>I just hope my bad luck with this company, helps someone else.<br>Avoid PinnacleMicro like they have the plague. ","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/897484#comment897484","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"snoopy672","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I wont buy ever again from this company, We could not understand their customers service, they said that they are in California but when you talk to them Im having hard time understanding their english, they can\u0027t convey. This company is a fraud they will ask for your credit card info they will send you an order confirmation, when I was waiting for my item to be shipped it took longer for them to call me, and would inform me that the items that I was trying to purchase are currently out of stock and it wasn\u0027t their fault? Why they don\u0027t have inventory lists of the items that they are selling on their website? Prior to that I ordered before they shipped it after 3 weeks the items were damaged and they told me that I\u0027ve to pay for the restocking fee and return shipping fee. OMG it was not my fault that they delivered a damaged items. Train your customer service are they an alien or what?","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/894221#comment894221","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"sweethoneygirl","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Terrible merchant. Advertised $65.15 for a picture scanner. They refused to ship it because they said it was below their cost. Eight days later, no scanner and their system says that they cancelled my order. Beginning to believe that they are a scam. Don\u0027t buy from them.","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/890521#comment890521","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"rj3141","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I went online and purchased a CPU from this company. I ponied up my CC, even got a reciept order number. I waited all weekend for someone to call me back in broken english that the item I ordered is not available, however, they could order me one for 210.00 when the one on line was one 50.00 with their mandatory $50.00 minimum order!!<br><br>Bogus!! I think that we should report this company (or sham) to the Attorney Generals Office in CA. All those ready to join me!","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/838557#comment838557","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"azdiamondbacks","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Vendor does not have the items they list on the website. If you order from them you take a chance. Absolutly do not rely on what their website says. Even after they advised me they could not provide the item....their websited continues as of this post to show it available. Pretty frustrating","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/808134#comment808134","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"DCSJG","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was searching for a NAS online and found an item via google shopping, and I even confirmed its availability and price via their online chat system, and then ordered the product, and 25 minutes later the same person I chatted with sent me an email stating that their system was wrong and it was actually a dvd burner... not the NAS - also found the item brand new on geeks.com for 1\/4th the price... BAIT AND SWITCH!!! BUYER BEWARE!!","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/review\/693878#comment693878","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"dan3413","rating":"1"}, "single");){kind=link}
"The 3D glasses that I purchased arrived on time and were to my satisfaction. I have bought from Pinnaclemicro a few times in the past and have found them to be a good source."