We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > PingBattery

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
  • PingBattery

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

31 Customer Reviews

Rating 10/10
5/5
2016-07-12

Mr Ping

"Voor wie op zoek is naar een echt goede fiets accu voor bijna de helft van de prijs die je in nederland betaald is bij Mr Ping op het

juiste adres.De lifepo 4 accu,s worden geleverd met
een geweldig batterij management en lader en daar komt gratis bij een geweldige services.
Mr Ping heeft een norm besef waar menige leverancier van fiets accu,s een voorbeeld aan
zou kunnen nemen zodat e-bike fietsen leuk en betaalbaar blijft.
Waarom nog twijfelen voor de hoofdprijs als je bij ping de beste accu voor bijna de helft van de prijs kan krijgen,ga gewoon een mail aan

Mr Ping sturen met jou configuratie (aantal amp)
en je krijgt een offerte.Mr.Ping you are best of the rest.Thank you from j.p.M The netherlands.
"

This review was modified by jpetervdm on July 12 2016 12:00:21 PM


Rating 10/10
5/5
2016-01-17

Super Ping

"Can't speak highly enough of Li Ping. As others have said, his batteries are excellent. However, it is the service beyond battery that was amazing. He always replied to queries no matter how tiresome they may have been. He sourced a new controller and throttle for me and assisted me step by step in getting my ebike back on the road after several years of gathering dust. If patience and attention to detail are historic Chinese virtues, then he has it in lorry loads. "

This review was modified by timhealy9 on January 17 2016 08:43:48 AM

Rating 8/10
4/5
2013-06-25

" ping batery are really good


"

+ Read user comments

Rating 10/10
5/5
2013-05-30

"I recently purchased a 48V 15 AH LifePo4 from Ping for my e-moped and, I couldn't be happier with it!
It arrived earlier than expected (17 days from purchase order to my doorstep)and, it performed beautifully, right out of the box! Ping was an absolute pleasure to do business with. He was in constant communication with me and helped me to decide the best fit for my application. The first time out I put over 20 miles on it at near max speeds the entire way-35 to 40 mph. At the end of the ride, the battery was still reading nearly full on my gauge.
The high rate BMS and upgraded charger are a must! The extra cost was well worth the improved performance I got. If only everyone conducted themselves like Ping! Five out of five stars!

Thank you Ping!
"

+ Read user comments

Rating 10/10
5/5
2013-05-22

"Ordered a 48V 10Ah LiFePO4 battery from PingBattery.

Very good communication. He replied fast to every question I asked. He gave me realistic delivery estimates.

Battery is very well made. Highly recommended!
"

+ Read user comments

Rating 10/10
5/5
2013-05-10

"I bought a 20AH 48V PingBattery in 2009. Four years later it is still holding 90% of the charge when it was new and this is after hundreds of charge/discharge cycles on my electric bike. I confess I was a bit skeptical at first but Mr. Ping has won me over. His batteries are great!"

+ Read user comments

Rating 10/10
5/5
2013-03-18

"I placed my order at the beginning of March, Ping was in constant contact with me to give the latest updates,

I ordered a 36 volt 15 ah Ping to go with my new BMC v4 geared motor. The communication with Ping was first class.

Ping shipped the goods out on Friday the 15th March, to my astonishment the battery was delivered to my house on Monday morning 18-March, wow just three days for delivery.. thats amazing, I have yet to test the battery, however it looks solidly built; all in all I am very happy and would highly recommend Ping batteries.

UPDATE: Ok I have set my bike up now, and can say everything works flawlessly, I was able to cycle 18 miles and the battery still had juice in it.. I have charged the battery now after I came home from my commute.. very pleased and highly recommended
"

This review was modified by Spirit733t on March 20 2013 11:35:02 AM
+ Read user comments

Rating 10/10
5/5
2013-02-19

"We use Ping LifePO4 Batteries for many of our customers Electric Bike Conversions and never had a problem. We highly recommend Ping as a Battery Solution for your E-Bike."

+ Read user comments

Rating 10/10
5/5
2012-11-17

"After a period of very informative and helpful email communication, I purchased my first 36v 40ah Ping battery in Oct. 2009. It has served flawlessly and beautifully over the last three years as the power supply for my dual-motor electric assisted pedicab. The battery seems to be in its prime middle age, still going strong. Thanks to the advanced high rate BMS, I can see that all my cells are balanced and accepting full charge. When my solar canopy system’s charge controller malfunctioned one bright day, the BMS cut an incoming uncontrolled 56v charge, preventing battery damage overload. This LiFePO4 battery/Battery Management System combo is a winner.

I just purchased a new identical battery for a solar-electric-human powered utility vehicle project. After doing some due diligence researching other battery options, I couldn’t find anyone offering the compact quality, dependable proven product, and exceptional communication/customer service coming close to Ping. While experimenting with a new motor configuration and solar charging system, and planning to demonstrate results to others, I don’t need to worry about monitoring an unproven power pack. I went to the friend I know I can depend on, offering perhaps the most practical and advanced LiFePo4 battery in the world.

In my opinion, Ping is the master of lithium iron phosphate batteries for light electric vehicles. He has been a great positive force in enabling people to regularly use and advance enjoyable clean electric powered local transportation. He and his team are skilled craftsmen and manufacturers with integrity: they take pride in the unmatched quality of the product and the consistent satisfaction of their customers.

My advice for what it is worth: Because my battery is so precious I also take care of it. Abuse anything and you’ll have problems. Simple precautions and educated use insure the long life of the battery. Don’t beat on the battery and BMS. Don’t consistently drain the battery too low, though fortunately your BMS will stop discharge before finding the bottom of permanent damage. I never found out how low I could drain the battery until the BMS intervenes. Get a battery-monitoring device you can see at a glance like the Cycleanalyst, really know how your battery behaves, and recharge when you see the “settle up” voltage beginning to drop more rapidly. Better to not even push it to that point on a regular basis. Be sure you purchase ample amp hours for your motor/controller system and expected range of use. When the battery is new, break it. Be easy on it. After an initial full charging, on the first few rides subject the battery to light discharge, maybe not even or no more than 20% of its capacity, and recharge. This will insure proper balancing of the cells from the outset. I don't leave the battery charger on for extended periods after full charge. I use a timer to cut off the power off in a reasonable estimated time following the full charge. Take good care of and enjoy your Ping battery!

eMotionPedicab.com
"

This review was modified by eMotionPedicab on November 17 2012 10:17:02 AM
+ Read user comments

Rating 10/10
5/5
2012-08-26

"Li Ping and company are GREAT!! I got a 48v 20 amp battery from them with the high rate BMS and charger.. About a month later, something went wrong with the BMS. I wrote Li Ping and after a little troubleshooting, they sent me a brand new BMS to replace the bad one. The are the bomb in customer service.
The battery itself is great-plenty of charge and gets me everywhere I need to go on my Yuba Mundo electric bike.
Thank you Li Ping!
"

+ Read user comments

Rating 10/10
5/5
2012-08-16

"Ping batteries were recommended to me by a friend I met on YouTube. I bought a 24v 20ah battery to replace the 10ah battery on my e-Moto bike. I recieved the battery in 21 days. I'm not a battery expert but it seems well made, it's easy to charge, and runs my bike for hours. I'm also impressed with the free 4 amp charger with a built-in fan to keep it cool. Great company and great products. I will recommend Ping batteries to all my friends. Thank you, Duane Myers, Washington state, USA."

+ Read user comments

Rating 10/10
5/5
2012-06-07

"EXCELLENT BATTERY ONE OF THE BEST I HAVE USED (36V 15AH)AND EXCELLENT SERVICE FROM PING DON'T TAKE A CHANCE WITH OTHERS GO FOR THE BEST PING BATTERY' I HAVE JUST ORDERED ANOTHER ."

+ Read user comments

Rating 10/10
5/5
2011-10-06

"The V2.5 48v, 15Ah battery is nothing short of amazing! Its performance vastly exceeds expectations. Have done approx 200 Charge cycles in past 6 weeks - It just seems to keep improving. And Mr. Ping is very responsive and helpful. Many Thanks!"

+ Read user comments

Rating 10/10
5/5
2011-09-22

"Ping Battery is excellent in customer service. period. It is very hard to have this kind of honesty, and integrity from international vendor to truly take care of you about your battery pack when it is in need of repair or replacement. I have both 36V and 48V pack, based on my true experience dealing with Ping Battery, they are A+ in every aspect, they really took care of their customers regarless where you are from.
This is real and genuine business that you will not be worried or disappointed when it comes to Lifepo4 battery Thumbs UP !
"

+ Read user comments

Rating 10/10
5/5
2011-08-31

"All I can say is WOW! Everything I read about PingBattery building a superior product is absolutely true!!

Ping answered every single one of my questions with honest, caring responses.

I was very concerned about the product and outcome of the transaction but after this experience, I'll be coming back for more when I'm in need.

My 36v 20AH battery has preformed very well! It exceeds expectations, depletes slowly and has more than enough juice to get me to where I need to go.

If I had to say something negative it would probably be the weight but it still beats a lead acid battery ANY DAY!

Overall the energy capacity VS the weight is well worth it. If you are building your own electric vehicle or bicycle, PINGBATTERY is the way to go!!

It's been a great experience, Thanks Ping!!
"

+ Read user comments

Ratings Calculation Change
Learn about Our Reviews

Share PingBattery's store rating

PingBattery is not a merchant member. If you're this merchant, learn more!

PingBattery is not a merchant member
PingBattery does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »