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"I bought Nikon D300s. Every week they say it will be shipped but the result is when I call they postpone it to the next week. I wonder if as they say they are buying from one Vendor (Nikon) why can't they tell one date. Most horrible experience. Since past 4 weeks I haven't got anything just talking to fake representatives."
"Don't use this merchant! I ordered a Nikon D90 for $769. When you order online get no email or any kind of feedback. Then some one will call you offering you batteries and then tell you the one that comes with it lasts only minutes. Then of course you are offered a 3 warranty for $89 and then when you refuse he says you can have 5 years for the same price "you won't find it cheaper any where else". This of course is true. So I take the camera and the warranty only. The total now is $929. How does $769+$89=$929? The answer is the the difference is the insurance. I said there is no mention of insurance on the website when I placed the order and he says "it's a big box". Anyway, nothing too bad yet, but no after the order is placed I get no confirmation email. Online I see the order as: 1 x Nikon D90, 12.3 MP Digital SLR Camera Body $0.00 1 x Package Includes Handling & Insurance $929.00 1 x 5 Year Pro Service Plan Digital Cameras (U1000) $0.00
So basically I have paid $0 for the camera and service plan and $929 for a box. If there is any problem with the box I can get my $929 back, if there is a problem with the camera or the service plan I can get $0 back. What a scam! Service is horrible! You can never get them on the phone. Do you research first, look at all the reviews on other websites and you will see. "
"I found this website from google shopping and checked rating of 8/10. So I just ordered a Nikon D90 during Labor day weekend. The next bussiness day I received a phone call froom one saleman asking to add optional accessaries. I refused all but the salesman insisted to add a "must have" shipping insurance. I told them if it is a must just cancel this order. The salesman then changed and said it was OK to ship without insurance. Since then my order status is set to "ready to ship". I called them about the shipping date and they asked me to add $50 to get a 7 day shipping. I refused it. The next day they called me it is out of stock. Don't waste your time on this store!"
This review was modified by eman09 on October 19 2009 04:43:38 PM
"Originally very excited to getthe Sony A-380 at such a great deal, but finally had to cancel order, as even though the website says it is in stock, it is not. Poor communications, and was even promised by Victor that I would get one in less than a week.
Haved no plans to do business again with this company. Had to pay more, but I am getting the camera at another dealer
Be sure to call and make sure what you want is in stock."
"Don't buy from this store ever. They have a very bad customer service and pushy sales representatives. You have to know that couple times I have to wait about 10 minutes at least to wait for the customer service. I feel I got ripped of and I don't want any of you experiences the same like I did. I can't return the product because they will charge 10% restocking fees at least so I will def lose more money. First, they advertised canon 5d mark ii for $ 2349 so I felt attracted. But the sales person forced me with a very loud voice to buy packages with all the crappy equipments otherwise I can't get the US warranty. I ended up paying $ 2999 because I didn't know what brand they were going to give to me for all the crappy accesories and overcharged insurance from CPS (for electronic equipment worth under $3000) for $ 399. (if you buy directly from CPS, it's worth only about $100 for 3 years) I really didn't know I thought the package's worth my money but no.. The sales person's name is James. So, after received the product, I emailed this to customer service:
Dear James,
This is my order number 509460. I have received all the products today by FedEx. Thank you for being attentive and providing fast shipping. This is my concern: The LP-E6 Long Lithium Ion Battery and Charger you sold to me was stated on the website for 249.95 and I found on Amazon.com: http://www.amazon.com/Zeikos-ZE-LPE6BC-Charger-Battery-Canon/dp/B00275G122/ref=sr_1_1?ie=UTF8&s=electronics&qid=1256357393&sr=8-1
Exactly, the same product for $ 27.18 and I think it's just overcharged. Other products are also treated the same way by PhotoLoon. But, most importantly, this Zeikos for Canon LP-E6 has a lot of trouble to be put in my canon 5d mark ii's battery slot. It doesn't fit the slot..it caused jammed. So, I really wanna exchange this replacement battery at least with a genuine CANON LP-E6 battery or please at least give me a Zeikos' battery grip so I could use this battery. What kind of solutions are you going to solve in regards of this problem? If I return this, it is already opened but it just doesn't work with the camera.
The other question is what kind of extended service plan are you going to have for me? is that authorized extended warranty issued by Canon?
Zeikos Camera Bag $ 11.99( http://www.amazon.com/Zeikos-ZE-CA58A-Deluxe-Medium-Camera/dp/B001T9N11Q/ref=sr_1_4?ie=UTF8&s=electronics&qid=1256357896&sr=1-4)
Mack 3 Year Digital Camera Extended warranty $99.95 (http://www.adorama.com/IMXW89.html)
I still feel like it's a rip-off to me as a customer. As if the price is $ 2700 for the body itself in other big stores (such as Adorama, Best buy, etc). Other things do not worth the other $300. I ended up paying lots of money by other things you sold to me that are not worth the money. Can you make a price adjustment for me? or at least, give me other things that is really worth my money. Otherwise, I would consider to return these and buy from other site.
So, they decided to change the battery with the original battery that's worth about 60 dollars from Amazon.
It's still I don't think they really do a fair business with you. I recommend to buy from other reliable sites like Adorama or Amazon because at least, what you see is what you get. There's no hidden motives to get more money from you. This guys are really tricky.
The only better customer service is Thomas. Please avoid this website I tell you. I regret my decision to buy from this guys.
If I buy from adorama, with the same product and accesories..I might be able to save about 200 dollars...but I was really stupid..don't get fooled, people
"On 10/30/2009 I ordered a Canon 7D, a 15-85mm IS USM and a 70-300mm IS USM lens from Photoloon, a New Jersey company. On Monday 11/2/2009, Victor from Photoloon called me and informed me that they were having trouble with American Express and needed me to use a MasterCard or Visa instead. I told Victor that the website had no problem accepting my American Express. He apologized and said they were "negotiating a better rate with American Express". I gave him a Visa number and then he proceeded to tell me the battery that comes with the camera lasts only 30 minutes and did I want the 3 hour or 5 hour battery (for an extra charge of course). I told him I would go with the battery that comes with the camera and research batteries later. Next he wanted me to buy and extended warranty because the manufacturer does not offer a warranty. I told him that Canon would not sell a digital camera without an industry standard warranty. He said this camera does not come with one because it is not a US retail camera. I've read that the non-U.S. versions of digital cameras do not come with a warranty. I told him that his website did not disclose this very important information. I told him to immediately cancel my order. At this point he says alright and then immediately hangs up on me. Based on the lack of full disclosure, the pressure sales tactics and the abrupt end of the call, I would rate this vendor a 0 on a scale of 1 to 10. In addition, I want to warn everyone that in my opinion, this vendor is not a reputable vendor. I will be monitoring my credit card to ensure a charge for this camera does not come through. BEWARE OF PHOTOLOON!!
11/3/2009 update: A Customer Care rep named Rodney called me to inform me that the sales rep I dealt with was put on review (not quite sure what that means). He also asked me what I would recommend photoloon do to regain my business. I stated that photoloon should make it abundantly clear if a customer is buying a U.S Warranted product or an import with no usable warranty for each product they sell. He said he would fix this immediately. Before we finished our conversation, his website technician had put this information on the website (which means that had this information to begin with). I commend Photoloon for taking this immediate first step. This action does not change the facts I reported with respect to the sales rep. Sales reps that lie should be terminated, not "put on review". If he lied to me, he has lied to many customers and it is unlikely he will change his ways if it affects his compensation. The immediate action on warranties does give me some level of confidence that Photoloon takes customer concerns seriously. I may do business with them in the future, but only for the purchase of U.S. Warranted merchandise. The Canon 7D I wanted to buy, does not fall into this category."
This review was modified by Duanechampagne on November 04 2009 02:47:43 PM
"DO NOT BUY FROM THIS SELLER! DO NOT BUY FROM THIS SELLER EVER!! I was another buyer duped by this company. Wanted to buy a scanner. They had a great price, but then got hit with almost a $400 handling and insurance charge. When I told them to hold my order so I could think about it, they cancelled my order. After calling 5 times and being on hold for over 2 hours total, they redid my order and said it would ship ASAP, for 2 day shipping. When I called in 4 days to verify, they said the sales rep had not even sent the order to credit to release.
After waiting on hold for another 45 minutes, credit came back to me and said I couldn’t ship to my ship to address, even though it was the same as my bill to. They told me to get another address to ship to and then we can ship. I did that and then they said their insurance company wouldn’t cover the product and recommended that I go buy from another reseller, apologizing for the hassle.
These guys are a small operation, don’t have enough employees to process orders correctly and clearly perform bait and switch tactics.
"I placed an order for a $574 camera. "Free" shipping but you have to pay for "handling and insurance". I was called directly after the sale by Victor telling me it would be $40 for handling/insurance with FedEx and we worked out that I could pay $25 for USPS and handling/insurance. So, total would be $574+25=599. I then received an invoice for $657. I emailed them to let them know the correction should be made. 7 days later, still no word from them, so I called. After 45 minutes on the phone, (being on hold/talking/on hold/etc) I was told the price of the camera had gone up since I purchased the camera and I was being charged the price CURRENTLY on the website ($26 more expensive) plus a higher-cost for handling/insurance. That was $58 MORE than what I agreed to pay for.
I canceled my order and will be watching carefully over my credit card bill to ensure that they don't have some bizarre "cancellation fee" -- even though they told me there shouldn't be a fee b/c it hadn't shipped out yet.
I will NEVER EVER buy from them again.
Terrible experience and DISHONEST pricing."
This review was modified by amyand on November 09 2009 02:56:09 PM
"Photo Loon is a scam as clearly established by a systematic pattern of deception and business malpractice:
1. It advertises a product at a much lower price than the same product elsewhere, luring the customer into placing an order.
2. It will email the customer, under the pretext of credit card verification, urging them to call back. One common ruse is that they do not accept American Express, even if the customer placed the order using a Visa or Master.
3. When customers call back they will try to sell them additional items at a much higher price, on top of an outrageously high, arbitrary handling fee not previously disclosed;
4. If a customer refuses to purchase anything additional or if Photo Loon determines that they are not making enough money out of a customer, they either indefinitely postpone shipping without providing any sound explanation or declare the item is out of stock, at the same time they continue advertising that same item that is "in stock", at the same or even lower price, on their website (they claim that's because their website it “only updated once a week.”) "
This review was modified by cyber_shopper_FX on November 24 2009 09:00:25 PM
"Wow. This company is shady. They do a bait-and-switch approach, where they offer you a very low price, and when you actually go to purchase it, it ends up being a lot more than the original offer. In this case I was looking to buy a Canon PowerShot SX10 IS camera. On google search it was listed for 325$, which was much lower than the others, so yes, I was skeptical. But I thought I would try it. So when I go to the website, it turns out to be 349$, and I said ok. I gave them my credit card, bought it (Or so I thought). They never sent me a confirmation email..which was weird. I got a call from them the next day asking for my information again, & offering some additional warranties (I denied) and then saying "ok the total is 409$". What the hell!!
How did it go up 85$? They said it was insurance, that they needed to tack on 8% of insurance cost (which is bologna). I went to USPS and for 300-400$ worth of shipping, insurance cost is only 6.50$. So basically, it's kind of a scam. Go with another company. They are scam artists. I hope they go out of business"
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![Share](javascript:share_rating({"review_body":"Don\u0027t use this merchant! I ordered a Nikon D90 for $769. When you order online get no email or any kind of feedback. Then some one will call you offering you batteries and then tell you the one that comes with it lasts only minutes. Then of course you are offered a 3 warranty for $89 and then when you refuse he says you can have 5 years for the same price \u0022you won\u0027t find it cheaper any where else\u0022. This of course is true. So I take the camera and the warranty only. The total now is $929. How does $769+$89=$929? The answer is the the difference is the insurance. I said there is no mention of insurance on the website when I placed the order and he says \u0022it\u0027s a big box\u0022.<br>Anyway, nothing too bad yet, but no after the order is placed I get no confirmation email. Online I see the order as:<br>1 x Nikon D90, 12.3 MP Digital SLR Camera Body $0.00 <br>1 x Package Includes Handling & Insurance $929.00 <br>1 x 5 Year Pro Service Plan Digital Cameras (U1000) $0.00 <br><br>So basically I have paid $0 for the camera and service plan and $929 for a box. If there is any problem with the box I can get my $929 back, if there is a problem with the camera or the service plan I can get $0 back.<br>What a scam! Service is horrible! You can never get them on the phone. Do you research first, look at all the reviews on other websites and you will see. ","link":"http:\/\/www.resellerratings.com\/store\/Photo_Loon\/comment\/495450#comment495450","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Photo_Loon.jpg","store_name":"Photo Loon (also: primocameras.com)","username":"flyjm","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I found this website from google shopping and checked rating of 8\/10. So I just ordered a Nikon D90 during Labor day weekend. The next bussiness day I received a phone call froom one saleman asking to add optional accessaries. I refused all but the salesman insisted to add a \u0022must have\u0022 shipping insurance. I told them if it is a must just cancel this order. The salesman then changed and said it was OK to ship without insurance. Since then my order status is set to \u0022ready to ship\u0022. I called them about the shipping date and they asked me to add $50 to get a 7 day shipping. I refused it. The next day they called me it is out of stock. <br>Don\u0027t waste your time on this store!","link":"http:\/\/www.resellerratings.com\/store\/Photo_Loon\/comment\/498164#comment498164","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Photo_Loon.jpg","store_name":"Photo Loon (also: primocameras.com)","username":"eman09","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Originally very excited to getthe Sony A-380 at such a great deal, but finally had to cancel order, as even though the website says it is in stock, it is not.<br>Poor communications, and was even promised by Victor that I would get one in less than a week.<br><br>Haved no plans to do business again with this company. Had to pay more, but I am getting the camera at another dealer<br><br>Be sure to call and make sure what you want is in stock.","link":"http:\/\/www.resellerratings.com\/store\/Photo_Loon\/comment\/511209#comment511209","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Photo_Loon.jpg","store_name":"Photo Loon (also: primocameras.com)","username":"mtbitt","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Don\u0027t buy from this store ever. They have a very bad customer service and pushy sales representatives. You have to know that couple times I have to wait about 10 minutes at least to wait for the customer service. I feel I got ripped of and I don\u0027t want any of you experiences the same like I did. I can\u0027t return the product because they will charge 10% restocking fees at least so I will def lose more money. First, they advertised canon 5d mark ii for $ 2349 so I felt attracted. But the sales person forced me with a very loud voice to buy packages with all the crappy equipments otherwise I can\u0027t get the US warranty. I ended up paying $ 2999 because I didn\u0027t know what brand they were going to give to me for all the crappy accesories and overcharged insurance from CPS (for electronic equipment worth under $3000) for $ 399. (if you buy directly from CPS, it\u0027s worth only about $100 for 3 years)<br>I really didn\u0027t know I thought the package\u0027s worth my money but no..<br>The sales person\u0027s name is James. <br>So, after received the product, I emailed this to customer service:<br><br>Dear James,<br><br>This is my order number 509460. I have received all the products today by FedEx. Thank you for being attentive and providing fast shipping. This is my concern:<br>The LP-E6 Long Lithium Ion Battery and Charger you sold to me was stated on the website for 249.95 and I found on Amazon.com: <br>http:\/\/www.amazon.com\/Zeikos-ZE-LPE6BC-Charger-Battery-Canon\/dp\/B00275G122\/ref=sr_1_1?ie=UTF8&s=electronics&qid=1256357393&sr=8-1<br><br>Exactly, the same product for $ 27.18 and I think it\u0027s just overcharged. Other products are also treated the same way by PhotoLoon.<br>But, most importantly, this Zeikos for Canon LP-E6 has a lot of trouble to be put in my canon 5d mark ii\u0027s battery slot. It doesn\u0027t fit the slot..it caused jammed.<br>So, I really wanna exchange this replacement battery at least with a genuine CANON LP-E6 battery or please at least give me a Zeikos\u0027 battery grip so I could use this battery. What kind of solutions are you going to solve in regards of this problem? If I return this, it is already opened but it just doesn\u0027t work with the camera. <br><br>The other question is what kind of extended service plan are you going to have for me? is that authorized extended warranty issued by Canon? <br><br>FYI:<br><br>Transcend 8GB ultra speed 133x $25.78 (http:\/\/www.amazon.com\/Transcend-TS8GCF133-Ultra-Speed-Compact\/dp\/B000W05O5O) <br><br>Zeikos Camera Bag $ 11.99( http:\/\/www.amazon.com\/Zeikos-ZE-CA58A-Deluxe-Medium-Camera\/dp\/B001T9N11Q\/ref=sr_1_4?ie=UTF8&s=electronics&qid=1256357896&sr=1-4)<br><br>Mack 3 Year Digital Camera Extended warranty $99.95 (http:\/\/www.adorama.com\/IMXW89.html) <br><br>I still feel like it\u0027s a rip-off to me as a customer. As if the price is $ 2700 for the body itself in other big stores (such as Adorama, Best buy, etc). Other things do not worth the other $300. I ended up paying lots of money by other things you sold to me that are not worth the money. Can you make a price adjustment for me? or at least, give me other things that is really worth my money. Otherwise, I would consider to return these and buy from other site. <br><br><br>So, they decided to change the battery with the original battery that\u0027s worth about 60 dollars from Amazon. <br><br>It\u0027s still I don\u0027t think they really do a fair business with you. <br>I recommend to buy from other reliable sites like Adorama or Amazon because at least, what you see is what you get. There\u0027s no hidden motives to get more money from you. This guys are really tricky.<br><br>The only better customer service is Thomas.<br>Please avoid this website I tell you. I regret my decision to buy from this guys.<br><br>If I buy from adorama, with the same product and accesories..I might be able to save about 200 dollars...but I was really stupid..don\u0027t get fooled, people <br><br><br><br>Thank you for your attention. <br><br>Novia <br>","link":"http:\/\/www.resellerratings.com\/store\/Photo_Loon\/comment\/513856#comment513856","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Photo_Loon.jpg","store_name":"Photo Loon (also: primocameras.com)","username":"babse86","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"On 10\/30\/2009 I ordered a Canon 7D, a 15-85mm IS USM and a 70-300mm IS USM lens from Photoloon, a New Jersey company. On Monday 11\/2\/2009, Victor from Photoloon called me and informed me that they were having trouble with American Express and needed me to use a MasterCard or Visa instead. I told Victor that the website had no problem accepting my American Express. He apologized and said they were \u0022negotiating a better rate with American Express\u0022. I gave him a Visa number and then he proceeded to tell me the battery that comes with the camera lasts only 30 minutes and did I want the 3 hour or 5 hour battery (for an extra charge of course). I told him I would go with the battery that comes with the camera and research batteries later. Next he wanted me to buy and extended warranty because the manufacturer does not offer a warranty. I told him that Canon would not sell a digital camera without an industry standard warranty. He said this camera does not come with one because it is not a US retail camera. I\u0027ve read that the non-U.S. versions of digital cameras do not come with a warranty. I told him that his website did not disclose this very important information. I told him to immediately cancel my order. At this point he says alright and then immediately hangs up on me. Based on the lack of full disclosure, the pressure sales tactics and the abrupt end of the call, I would rate this vendor a 0 on a scale of 1 to 10. In addition, I want to warn everyone that in my opinion, this vendor is not a reputable vendor. I will be monitoring my credit card to ensure a charge for this camera does not come through. BEWARE OF PHOTOLOON!! <br><br>11\/3\/2009 update: A Customer Care rep named Rodney called me to inform me that the sales rep I dealt with was put on review (not quite sure what that means). He also asked me what I would recommend photoloon do to regain my business. I stated that photoloon should make it abundantly clear if a customer is buying a U.S Warranted product or an import with no usable warranty for each product they sell. He said he would fix this immediately. Before we finished our conversation, his website technician had put this information on the website (which means that had this information to begin with). I commend Photoloon for taking this immediate first step. This action does not change the facts I reported with respect to the sales rep. Sales reps that lie should be terminated, not \u0022put on review\u0022. If he lied to me, he has lied to many customers and it is unlikely he will change his ways if it affects his compensation. The immediate action on warranties does give me some level of confidence that Photoloon takes customer concerns seriously. I may do business with them in the future, but only for the purchase of U.S. Warranted merchandise. The Canon 7D I wanted to buy, does not fall into this category.","link":"http:\/\/www.resellerratings.com\/store\/Photo_Loon\/comment\/510627#comment510627","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Photo_Loon.jpg","store_name":"Photo Loon (also: primocameras.com)","username":"Duanechampagne","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"DO NOT BUY FROM THIS SELLER!<br>DO NOT BUY FROM THIS SELLER EVER!!<br>I was another buyer duped by this company. Wanted to buy a scanner. They had a great price, but then got hit with almost a $400 handling and insurance charge. When I told them to hold my order so I could think about it, they cancelled my order. After calling 5 times and being on hold for over 2 hours total, they redid my order and said it would ship ASAP, for 2 day shipping.<br>When I called in 4 days to verify, they said the sales rep had not even sent the order to credit to release.<br><br>After waiting on hold for another 45 minutes, credit came back to me and said I couldn\u2019t ship to my ship to address, even though it was the same as my bill to. They told me to get another address to ship to and then we can ship. I did that and then they said their insurance company wouldn\u2019t cover the product and recommended that I go buy from another reseller, apologizing for the hassle.<br><br>These guys are a small operation, don\u2019t have enough employees to process orders correctly and clearly perform bait and switch tactics.<br><br>DO NOT ORDER FROM THIS SELLER!!!!<br>","link":"http:\/\/www.resellerratings.com\/store\/Photo_Loon\/comment\/498230#comment498230","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Photo_Loon.jpg","store_name":"Photo Loon (also: primocameras.com)","username":"bennett88","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed an order for a $574 camera. \u0022Free\u0022 shipping but you have to pay for \u0022handling and insurance\u0022. I was called directly after the sale by Victor telling me it would be $40 for handling\/insurance with FedEx and we worked out that I could pay $25 for USPS and handling\/insurance. So, total would be $574+25=599. I then received an invoice for $657. I emailed them to let them know the correction should be made. 7 days later, still no word from them, so I called. After 45 minutes on the phone, (being on hold\/talking\/on hold\/etc) I was told the price of the camera had gone up since I purchased the camera and I was being charged the price CURRENTLY on the website ($26 more expensive) plus a higher-cost for handling\/insurance. That was $58 MORE than what I agreed to pay for.<br><br>I canceled my order and will be watching carefully over my credit card bill to ensure that they don\u0027t have some bizarre \u0022cancellation fee\u0022 -- even though they told me there shouldn\u0027t be a fee b\/c it hadn\u0027t shipped out yet.<br><br>I will NEVER EVER buy from them again. <br><br>Terrible experience and DISHONEST pricing.","link":"http:\/\/www.resellerratings.com\/store\/Photo_Loon\/comment\/512550#comment512550","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Photo_Loon.jpg","store_name":"Photo Loon (also: primocameras.com)","username":"amyand","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Photo Loon is a scam as clearly established by a systematic pattern of deception and business malpractice:<br><br>1.\tIt advertises a product at a much lower price than the same product elsewhere, luring the customer into placing an order.<br><br>2.\tIt will email the customer, under the pretext of credit card verification, urging them to call back. One common ruse is that they do not accept American Express, even if the customer placed the order using a Visa or Master.<br><br>3. When customers call back they will try to sell them additional items at a much higher price, on top of an outrageously high, arbitrary handling fee not previously disclosed; <br><br>4. If a customer refuses to purchase anything additional or if Photo Loon determines that they are not making enough money out of a customer, they either indefinitely postpone shipping without providing any sound explanation or declare the item is out of stock, at the same time they continue advertising that same item that is \u0022in stock\u0022, at the same or even lower price, on their website (they claim that\u0027s because their website it \u201conly updated once a week.\u201d)<br>","link":"http:\/\/www.resellerratings.com\/store\/Photo_Loon\/comment\/516762#comment516762","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Photo_Loon.jpg","store_name":"Photo Loon (also: primocameras.com)","username":"cyber_shopper_FX","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Wow. This company is shady. They do a bait-and-switch approach, where they offer you a very low price, and when you actually go to purchase it, it ends up being a lot more than the original offer. In this case I was looking to buy a Canon PowerShot SX10 IS camera. On google search it was listed for 325$, which was much lower than the others, so yes, I was skeptical. But I thought I would try it. So when I go to the website, it turns out to be 349$, and I said ok. I gave them my credit card, bought it (Or so I thought). They never sent me a confirmation email..which was weird. I got a call from them the next day asking for my information again, & offering some additional warranties (I denied) and then saying \u0022ok the total is 409$\u0022. What the hell!!<br><br>How did it go up 85$? They said it was insurance, that they needed to tack on 8% of insurance cost (which is bologna). I went to USPS and for 300-400$ worth of shipping, insurance cost is only 6.50$. So basically, it\u0027s kind of a scam. Go with another company. They are scam artists. I hope they go out of business","link":"http:\/\/www.resellerratings.com\/store\/Photo_Loon\/comment\/496589#comment496589","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Photo_Loon.jpg","store_name":"Photo Loon (also: primocameras.com)","username":"college-girl","rating":"1"}, "single");){kind=link}
"I bought Nikon D300s. Every week they say it will be shipped but the result is when I call they postpone it to the next week. I wonder if as they say they are buying from one Vendor (Nikon) why can't they tell one date. Most horrible experience. Since past 4 weeks I haven't got anything just talking to fake representatives."