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phoneguardglobal.com

Cellular & Accessories

Rating 0.00/10 4 reviews
(4 lifetime reviews)

0.01/100 (6-month rating)
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All Customer Reviews (4)

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Rating 2/10 1/5
modified review posted Apr-16-2012

"Filed a claim and it took forever to receive reimbursement. Finally got the check and it bounced! Emailed them and the email bounced back because the mailbox is full. Left several messages. I have to believe they are writing their own positive reviews. Getting the local news station involved for a consumer report segment as many families in our area purchased insurance from them. Also contacted Apple to give them an earful for allowing this APP as they are taking Apple customers for a ride. Do not purchase insurance from Phone Guard Global! "

Rating 2/10 1/5
modified review posted Mar-06-2012

"Hi is the worst service ever..and Company say that everything not in their control.
Its been a month I claimed my phone and I haven't received one and they say that phone has been shipped and I asked them for tracking info, they said that we don't have a tracking info.Next week they said phone returned because of incorrect address.Then then said said that they are going to ship and they haven't.
They say shipping is not in our control...Still the claim in the process.I have been chating with them evry day but no exact answer..."

Rating 2/10 1/5
modified review posted Jan-05-2012

"Here is an edited version of my initial review. I filed a claim late Oct 2011 and FINALLY recieved a check on February 1,2012.. Unacceptable for a process which should have taken two to three weeks according to Anthony Diaferia, the owner. Although Anthony was very nice when communicating the reality is this process took entirely too long and after 3 months of what seemed of being given "the runaround" I assumed it was a scam. Finally after months of almost daily calls and emails the claim was eventually processed and payment was issued. Although I have months left on my policy, I will not be renewing."

+ Read user comments
modified review posted Feb-04-2012

PGGCLAIMS, Phone Guard Global rep has responded

“Customer has received payment for the new iphone she had purchased, her claim has been satisfied. yes there was a delay in payment but that was out of our control.”

Rating 2/10 1/5
modified review posted Dec-23-2011

"I filled a claim on october 25, 2011 and it's already 12/24/2011 and I have not gotten a refund or anything else. Robert has been feeding me with tomorrows and now they don't even answer to their phones.
It is a scam. Do not buy this app. "

+ Read user comments
modified review posted Feb-04-2012

PGGCLAIMS, Phone Guard Global rep has responded

“customer has received payment for the reimbursement of his new iphone the time issue was something out of our control.”

 
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