PhoneIndia.com Reviews - phoneindia.com Ratings at ResellerRatings

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phoneindia.com

Services

Rating 9.10/10 66 reviews

9.10/100
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PhoneIndia.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (66)


Rating 8/10 4/5
modified review posted Jun-11-2013

"Every time when you call suppose to get charged exact minute (Rounded) but we charged more then we talk little more.. Our phone will tellus how many minute we talk once it pick up from opposite side and we charge little more, If you improve this overcharged you have one of the best provider."

modified review reply posted Jun-12-2013

Customer Relations, PhoneIndia.com rep has responded

“Hi,

Actually your calls are rounded to 1 minute and there are no other costs other than the ones displayed on the rate section; we apply no hidden fees or other charges.

It is the minute your call is answered that you start being charged. You may find differences from the call duration value displayed on your phone and that in your account, and this is due to different starting points of the timer.

Thank you for raising the topic! Keep in touch!”

Rating 4/10 2/5
modified review posted Jun-09-2013

"More than half of the times when i enter the number it says that the number is incorrect (even when the number is vry correct). This wastes lots of my time and efforts. Also they in reduced the number of minutes to be credited in due course of time!! So overall i spend a lot of time to make a simple phone call.."

modified review reply posted Jun-10-2013

Customer Relations, PhoneIndia.com rep has responded

“Hi,

Most probably what happens, when your destination number does not go through, is that the system does not recognize the digits you've pressed. Certain phones do not allow other systems to read the numbers typed.

We recommend you should use Speed Dial and assign the number to a digit, or try calling from a different phone for a try.

Keep in touch!”

Rating 10/10 5/5
modified review posted Jun-09-2013

"Commendable service - with pretty good connections
Thanks You ;-)"

Rating 10/10 5/5
modified review posted Jun-09-2013

"1.1p is bit exp, try to reduce it"

Rating 10/10 5/5
modified review posted Jun-07-2013

"smooth transactions... great rates.... no failed or dropped calls... "

Rating 10/10 5/5
modified review posted Jun-03-2013

"excellent site. but prices have gone up. disappointed at that

"

Rating 6/10 3/5
modified review posted Jun-03-2013

"you reduced my minutes that I had already purchased before your rate went up. This action was retroactive and therefore unfair. "

modified review reply posted Jun-03-2013

Customer Relations, PhoneIndia.com rep has responded

“Hi,

We are really sorry for the inconvenience. But as you may already know, minutes have been reduced due to an increase in price which we were forced to apply since all major telecom networks in India have adopted it. It was only by lining up to these new costs that we could still provide our high quality calls.

We assure you a main concern is to lower our rates back again.

Thank you for your understanding!”

Rating 10/10 5/5
modified review posted May-30-2013

"Very nice service .. Amazing call rates .. Voice quality very good as compared to other calling cards .. Overall experience: ***** "

Rating 10/10 5/5
modified review posted May-30-2013

"I am extremely happy with the service provided by PhoneIndia.com.
I have not called and talked with them at all. The site is very clear and I have not had a problem at all. I wish more online stores were this way."

Rating 10/10 5/5
modified review posted May-29-2013

"VERY GOOD CHEAP & FAST SERVICE. MEMORY OF 10 NUMBERS IS VERY CONVENIENT AND NO NEED TO DIAL ALL NUMBERS. YOUR SYSTEM IS GOOD AS IT HAS DISPENSED WITH DIALING ACCESS CODE. I HAVE TOLD MY CHILDREN TO GO FOR YOUR CONNECTION FOR CALLING INDIA. PLEASE KEEP UP THE BEST SERVICE AND MY CONGRATULATIONS TO YOUR ENTIRE TEAM"

Rating 10/10 5/5
modified review posted May-28-2013

"Thank you so much. This helps a lot"

Rating 8/10 4/5
modified review posted May-26-2013

"Overall, the service is good."

Rating 10/10 5/5
modified review posted May-25-2013

"Best service and excellent sound quality. I am using this service from last 2 years. i never faced any problem with this service but i went on holidays for 3 months

when i came back i checked they increased the price that is fair enough but problem is now my credit card is not working with there website.

I wanna buy some credits but no one is available for chat in there customer service department"

modified review reply posted May-26-2013

Customer Relations, PhoneIndia.com rep has responded

“Hi,

Thank you for bringing this to our attention. You will be soon contacted by one of our Customer Service specialists.

Have a great day!”

Rating 10/10 5/5
modified review posted May-24-2013

"i am use phoneindia very chep and clear voice ,so i use non stop phoneindia.i want to tell every body if you want to buy calling card only buy phoneindia this is my personel experience cause i know another calling card too expensive and not good quality also .thanks "

Rating 10/10 5/5
modified review posted May-24-2013

"I DO NOT HAVE ANY PROBLEM WITH THE SERVICE AND I USED TO CONNECT AT THE FIRST ATTEMPT.THANKS."

 
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