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Ratings Rating
Full Rating Profile
  • Rating 8.67/10 178 reviews

    8.67 / 100
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    Phenix Wheels is not a merchant member
    Phenix Wheels does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Phenix Wheels contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 178 Customer Reviews

Rating 10/10
5/5
modified review posted

"Received a wheel that I wasn't satisfied with and they promptly sent another one at no charge. When it was time to send the other wheel back I called for a return ticket. They never responded to my calls so I got two wheels for the price of one."




Rating 2/10
1/5
modified review posted

"Fortunately I got the wheel but no packing slip or return for credit information. Called, emailed and called again [last time number was temporarily disconnected]. No luck. Very poor customer service after the sale. BEWARE!!!!"


Rating 2/10
1/5
modified review posted

"These people stole our money. They sent us wrong wheel, now they don't respond to email or phone calls. "


Rating 10/10
5/5
modified review posted

"I WAS VEARY SATISFIED WITH YOUR COMPANY. THEY HAD WHAT I WAS LOOKING FOR, AND I GOT IT IN A TIMLEY MANNOR. I WIIL USE THEM AGAIN. THANKS MATT"


Rating 10/10
5/5
modified review posted

"I ordered a wheel for my BMW which turned out to be the wrong one, my error. Called Phenix Wheels today and told the Customer Service Representative about my error. I thought I would have to buy the correct wheel and return the wrong one, hoping to get my money back. To my pleasant surprise the Representative said he would ship the correct wheel immediately and send a UPS shipping label to return wrong wheel. Very satisfied with Phenix Wheels"


Rating 10/10
5/5
modified review posted

"They were very responsive to me when I sent e-mails."


Rating 10/10
5/5
modified review posted

"I got what I wanted when no one else came close. "


Rating 10/10
5/5
modified review posted

"The wheels look "GREAT". VERY SATISTIED WITH PRICE ALSO. "


Rating 10/10
5/5
modified review posted

"Fast shipping! Wheel arrived well packaged in like new condition. Great job!"

modified review This review was modified by rmjohn on February 16 2013 09:08:03 AM

Rating 10/10
5/5
modified review posted

"Quick and competitively priced."

modified review This review was modified by Mvolom on February 15 2013 09:01:13 PM

Rating 10/10
5/5
modified review posted

"Totally outstanding experience! Shipped the wheel I needed the day I ordered, provided a confirmation of the order immediately, and sent a shipment tracking number. In two days the wheel arrived well packed and in like new shape along with a prepaid return shipping label for the original wheel to qualify for a cash credit. This company has a great system and was a pleasure to deal with."


Rating 10/10
5/5
modified review posted

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Los Angeles
Rating 10/10
5/5
modified review posted

"Overall I was extremely satisfied. "


Rating 10/10
5/5
modified review posted

"I WAS VERY SATISFIED WITH MY ORDER IT WAS JUST WHAT I EXPECTED"


Rating 10/10
5/5
modified review posted

"Our product fit perfectly. We saved about $200 ordering it from you an having our local tire store mount it. Thank you so much!"



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