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Stores > Phenix Wheels

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Full Rating Profile
  • Phenix Wheels

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

182 Customer Reviews

Rating 10/10
5/5
2013-05-07

"Received a wheel that I wasn't satisfied with and they promptly sent another one at no charge. When it was time to send the other wheel back I called for a return ticket. They never responded to my calls so I got two wheels for the price of one."



Rating 2/10
1/5
2013-03-14

"Fortunately I got the wheel but no packing slip or return for credit information. Called, emailed and called again [last time number was temporarily disconnected]. No luck. Very poor customer service after the sale. BEWARE!!!!"


Rating 2/10
1/5
2013-03-09

"These people stole our money. They sent us wrong wheel, now they don't respond to email or phone calls. "


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Verified Customer
Rating 10/10
5/5
2013-02-25

"I was satisfied with the price and speedy delivery provided by Phenix Wheels"


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Verified Customer
Rating 10/10
5/5
2013-02-22

"You guys did exactly what you said you would do. Nicely laid out
website. Easy to order. Sent emails with tracking numbers once
shipment left. Delivered and arrived when you said. I will use
you guys again for many things this point forward.
"


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Verified Customer
Rating 10/10
5/5
2013-02-22

"The guy who helped think his name was mike was very professional and extremely helpful"


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Verified Customer
Rating 10/10
5/5
2013-02-21

"quick shipping items as described"


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Verified Customer
Rating 10/10
5/5
2013-02-20

"I WAS VEARY SATISFIED WITH YOUR COMPANY. THEY HAD WHAT I WAS LOOKING FOR, AND I GOT IT IN A TIMLEY MANNOR. I WIIL USE THEM AGAIN. THANKS MATT"


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Verified Customer
Rating 10/10
5/5
2013-02-19

"I ordered a wheel for my BMW which turned out to be the wrong one, my error. Called Phenix Wheels today and told the Customer Service Representative about my error. I thought I would have to buy the correct wheel and return the wrong one, hoping to get my money back. To my pleasant surprise the Representative said he would ship the correct wheel immediately and send a UPS shipping label to return wrong wheel. Very satisfied with Phenix Wheels"


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Verified Customer
Rating 10/10
5/5
2013-02-19

"They were very responsive to me when I sent e-mails."


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Verified Customer
Rating 10/10
5/5
2013-02-18

"I got what I wanted when no one else came close. "


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Verified Customer
Rating 10/10
5/5
2013-02-17

"The wheels look "GREAT". VERY SATISTIED WITH PRICE ALSO. "


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Verified Customer
Rating 10/10
5/5
2013-02-16

"Fast shipping! Wheel arrived well packaged in like new condition. Great job!"

This review was modified by rmjohn on February 16 2013 09:08:03 AM

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Verified Customer
Rating 10/10
5/5
2013-02-15

"Quick and competitively priced."

This review was modified by Mvolom on February 15 2013 09:01:13 PM

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Verified Customer
Rating 10/10
5/5
2013-02-13

"Totally outstanding experience! Shipped the wheel I needed the day I ordered, provided a confirmation of the order immediately, and sent a shipment tracking number. In two days the wheel arrived well packed and in like new shape along with a prepaid return shipping label for the original wheel to qualify for a cash credit. This company has a great system and was a pleasure to deal with."


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