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phatperformanceparts.com

Automotive

Rating 9.79/10 188 reviews
(366 lifetime reviews)

9.79/100 (6-month rating)
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Phat Performance Parts participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (366)

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Rating 10/10 5/5
modified review posted May-23-2012

"The product arrived earlier than expected and the price was the lowest I could find. I will definitely order from your store again..thank you
Paul"

Rating 10/10 5/5
modified review posted May-22-2012

"Great Company to do business with."

Rating 10/10 5/5
modified review posted May-22-2012

"Living in the same state that they ship from is great. I usually get my orders in a couple of days instead of over a week, like the other places. My last order was my mistake on ordering the wrong part. Some other sites said my bike took the part I ordered and I found out it wasn't even close. I have only placed a few orders with Phat Performance, but have no complaints with them. I will order from them again in the future."

Rating 2/10 1/5
modified review posted May-18-2012

"I was looking to get an updated look on my bike but after receiving the "Dakota Digital" the pictures advertised does not represent the product. This speedometer looks very cheap and after communicating with customer service they advised me that I had to pay 30 dollar restocking fee. I didnt even open the box. i wouldnt mind paying for shipping but 30 dollars"

Rating 10/10 5/5
modified review posted May-18-2012

"Super prices and service to match.
Thanks"

Rating 10/10 5/5
modified review posted May-18-2012

"I ordered one pair of cheap sunglasses (Original KDs) - within hours I had a phone call from a rep letting me know that the specific lens color I asked for was out of stock. I was given 3 options: 1) wait for them to arrive to their warehouse (was told it could be up to 10 days) 2) pick a different color lens/frame for immediate order processing, or 3) cancel the order for a full refund. I chose option #2 - picked a different color. Less than 10 minutes after the phone call I had a shipment notification in my email! The product came promptly and was exactly what I had expected with one exception... there was an additional pair of KDs in a slightly different shade 'for my trouble.' This was not an expensive order by any means, but was by far one of the best online purchase experiences I have had. Excellent customer service and great product selection.
"

Rating 10/10 5/5
modified review posted May-18-2012

"Live in NE Florida and found Phat while internet searching for best price on BUB Slip-on mufflers. Up to that point had ordered primarily from an East Coast cycle parts dealer (with Gold Card discount). Phat beat all competitive prices and offered a nice discount at the time. Although BUB had backordered the mufflers and it took a bunch of months to be shipped, the price difference and the fact Phat kept me informed of the order progress made it worth the wait. Definitely recommend Phat Performance Parts to bikers nationwide. "

Rating 10/10 5/5
modified review posted May-17-2012

"one very satisfied customer here!"

Rating 2/10 1/5
modified review posted May-17-2012

"I am not satisfied with the service I receive. I purchased 176834, placed
5/3/2012 at 9:48PM. Plenty of time to reach my address before I went on my trip last Monday the 14th of May. I paid over $10.00 in shipping fees, which by the way is ridicules; your shipping conformation said it was going to be here on the 11th. It did not come until the 15th. 12 days to get to my house is unacceptable. I ordered a pair of gloves from the motorcycle store the same day (May
3rd) and it took them 5 days to get it to me. I have to say that I will not be ordering anything else from Phat again and will let everyone know not to
shop at Phat."

modified review posted May-18-2012

PhatPerformanceParts.com, Phat Performance Parts rep has responded

“UPS Tracking shows it was delivered on the 14th at 9:17AM. We are very sorry UPS took longer to get this to you than their estimate stated.”

Rating 10/10 5/5
modified review posted May-17-2012

"I was really happy to get just what I've ordered and in less than a week - free shipping. I would recomend you to all my friends! Only you guys seem to have the original Barnett clutch spring plate, for my Midnight Warrior. Thanx a lot! Pleasure to buy from you! Keep it up!"

 
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