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RatingsRating
Full Rating Profile
    • Address: 23482 Peralta Dr. Unit A1, Laguna Hills
    • Contact: sales@phatperformanceparts.com
    • Phone: 949-859-7428
    • Customer Support: 949-859-7428
    • Business Hours: 9-6 M-F PST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

609 Customer Reviews

Rating 10/10
5/5
modified review posted

"For several years I have purchased parts from Phat for my 2 motorcycles, I have been very satisfied, everything arrived on time, no problems with products purchased. I recently purchased a cable and brake line kit, it did not fit , it is being returned for credit, which I will use for my next purchase, thank you Terry and Tristan for taking care of this, another happy customer."

modified review This review was modified by brdrum1 on August 09 2014 01:35:48 PM


Rating 10/10
5/5
modified review posted

"Had an issue with a part I received - was labeled incorrect by the manufacturer, but Terry at Phat called me personally and made it right. These guys have great prices as well as an owner who cares. Will be purchasing from them again soon!"


Rating 10/10
5/5
modified review posted

"I ordered the Cobra slip-on muffler for my V-Star 1300, and am very happy with the purchase and service I received. The part more than met my expectations, and the price and service was second to none. Received email confirmation quickly after placing the order and the shipping was quick on on time. Will be a return customer for sure. "


Rating 10/10
5/5
modified review posted

"I stumbled upon Phat Perormance while researching seats for my Electra Glide Std. I had gone back and forth with the brands as well as the custome made seats. I had narrowed my search to the Mustang seat when I found Phat Poerformance. They blew away the competition with price. The seat was ordered on a Sunday afternoon from upstate NY and was on my doorstep Tuesday when I got home from work. It was in perfect condition and looks great on the bike. I am looking forward to a nice long test ride. Could not be happier with Phat Performance, they sent emails to follow up and make sure I was happy with my purchase. I will be looking here first for future purchases. Thanks
Mike. Saratoga Springs,NY
"


Rating 10/10
5/5
modified review posted

"Nice choice of products. Great quality, very fast shipping, and easy to use website. I called to double check my order and got a real live human being who took plenty of time to check everything out and answer all my questions. I was clearly a valued customer even though it was my first order and an inexpensive item at that. I will definitely be a repeat customer."


Rating 10/10
5/5
modified review posted

"I have been buying parts from Phat Performance Parts for six years; I have always been pleased with the quality and service I have recieved and will buy from them again and again."

modified review This review was modified by bgca13 on February 26 2013 03:52:03 AM

Rating 10/10
5/5
modified review posted

"The service department was great. One of the items I ordered was defective,the chrome came off when I opened the package. I emailed Phat and that night and followed up with a call the next day. They apologized for the issue and said they would handle thing right away. Later that day I got an email from Anthony requesting pictures of the item. Once he saw the pictures he sent me an email saying he contacted the manufacturer and they were sending another item to him and sent me a return label. I asked that they open the item and inspect it before sending to me to verify the same issue would not happen again. I received another email from Anthony stating the UPS tracking numbers and the new item was on the way. I received the new item,it was opened and inspected as I requested and in perfect order. The new invoice even said "open and inspect before shipping".Phat performance is great and Anthony done a great job and should be commended for handling the issue as it should have been. Thanks Anthony!!! "


Rating 10/10
5/5
modified review posted

"Great service and fast shipping will be shopping with Phat for all my motorcycle parts."


Rating 10/10
5/5
modified review posted

"The console cover looks great the price was right and shipping was in a timely manner will order from you in near futcher thanks for great service.Brent"


Rating 10/10
5/5
modified review posted

"Great service on purchase. Initially ordered the wrong part but was able to correct the order prior to shipping and no extra charges. Item was exactly what I ordered and installed great. Thanks for the friendly service."


Rating 10/10
5/5
modified review posted

"Fast, easy and the absolute best price is what I experienced with my purchase from Phat Performance. Highly recommend that you do your homework when looking for the most up to date accessories for your Harley Davidson. Give these guys a chance, you won't be disappointed. "


Rating 10/10
5/5
modified review posted

"I ordered a set of Alloy Art turn signals for my 2007 FXSTB Softail from Phat Performance. After searching many websites I found them to be the most competetive on price and the only retailer to offer free shipping.

I have several other parts on my wish list and have found Phat Performance to offer the best deals. I will definately be doing business with them again in the near future.
"


Rating 10/10
5/5
modified review posted

"Over all Phat Performance Parts Rocks! I went to 3 other competitors and always came back to Phat Performance because they had the cheapest price. Ordering was a snap and what I ordered was right on time and in perfect shape. They for sure have a return customer in me! "


Rating 10/10
5/5
modified review posted

"I bought a HJC IS-33 Series Open-Face Helmet (Anthracite) and received it fairly fast. I have to say, I'm very pleased with the look and the feel of the helmet. My wife and I liked it so much that we bought a second helmet, the HJC IS-Max BT Bluetooth Flip-Up Helmet, for her. It should be here in a few days. "


Rating 10/10
5/5
modified review posted

"Personal touch, Quick shipping, Quality products! Need I say more? I would highly recommend Phat Performance Parts to my friends."


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