We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > PetMart Pharmacy

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • PetMart Pharmac PetMart Pharmacy Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2207 East Broadway Ave. Maryville, TN
    • Contact: info@petmartpharmacy.com
    • Phone: (877)220-6337
    • Customer Support: (877)220-6337
    • Business Hours: n/a
    • Fax: (888)908-0198

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

741 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-19

"They contacted the vet's office several times to complete the order. "

This review was modified by kenmaber on June 23 2016 08:33:06 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-19

I would recommend anyone to PetMart !!

"Switched all my pets medications to PetMart , also great customer service, pricing on medications very happy with them !!"

This review was modified by brugh12 on June 23 2016 08:34:36 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-06

Try them! You won't be disappointed

"Customer service was great! Answered my every question, addressed my concerns and took the time to explain the whole ordering and shipping procedure and timeline. I placed the order late on Friday before the Memorial day holiday. Then 30 minutes later I was at my vet for an appointment & she came into the room with the fax to fill out and confirm the prescription. WOW! Now I had paid for the 3 day shipping option, which was extremely affordable. My order shipped on Tuesday after the holiday & arrived on Thursday! The pills for my Logan were the lowest price on the internet. I know because I checked them all. He does like the new pills which are chewable's and he's finicky about anything that goes in his mouth. The fact that PetMart Pharmacy is owned and run by veterinarians is also a major reason I chose them...I knew all Logan's medicines would be safe and not from some foreign country with questionable ingredients. On a scale of 1 to 10, this experience rates a 10+++++ and beyond. To anyone who chooses not to order from them, well, it's their loss. As you can tell I am extremely happy with PetMart Pharmacy!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-06

"Very friendly customer service."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-02

My Ten Thousand Dollar Cat

"I searched everywhere for competitive pricing and came across PetMart by chance. But I would not change for the world. They are helpful, sensitive to my cats needs, show a degree of humor I truly appreciate and will have me as a customer for as long as I own an animal. And in the end it is not so much about what something costs as much as what connection you have with the provider."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-25

Attaboyz/girlz

"My doggy appreciates the thrifty and prompt service."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-12

Great price

"Great price, fast reliable service"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-12

Easy as bowwow

"My vet was reached at no time and fast shipping made it here sooner than what i was expecting "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-11

Great Prices & Products!

"Checked around for best deals for Revolution for my cats & this was the best price, hands down, especially buying a total of 12 for my two cats. Will definitely use them the next time I need anything."

This review was modified by gingervista on May 11 2016 12:30:31 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-11

Fast, easy and convenient

"Saved me 50% of what the medicine would have cost at the vets office. Plus it was fast and easy to do the transaction."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-10

Great Service - Great Prices

"Customer service was great! Pet Mart followed up with my vet the same day I placed an order - order shipped the next day. Thank you!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-10

Great Service and Prices!

"PetMart Pharmacy has the goods and delivers quickly at a price that's hard to beat!"


Rating 10/10
5/5
2016-05-09

Fantastic company that goes above and beyond

"I had to take the time to write this review because I am so impressed with this company. They deserve the 5 star ratings from so many others.

I ordered some dog meds from them about 3-4 weeks ago that normally cost our family an arm and a leg. However, they were able to give me such an amazing price that my jaw dropped; about $25 less!! That made me a very happy camper. Then I had received a phone call from a lovely lady stating that I didn't order the correct MG dosage per my vets instructions so technically she should have charged me more for the extra medicine. (I ordered a bottle of 500mg but actually needed 750mg) But she didn't. She gave it to me at no additional cost. Beyond grateful and will continue using them. So glad they are available!!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-06

"Very fast delivery. Accurate order. Cost effective"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-06

Just the Fax

"I was impressed with the follow up provided be PetMart. They faxed a request for the prescription to my vet, notified me of the first fax and then followed up with a second fax after failing to receive the prescription. As with the first, I was notified via email of the failure to receive the prescription after sending a second fax. This allowed me to motivate my vet and the prescription was finally provided to PetMart. Attention to the customer was great."


Ratings Calculation Change
Learn about Our Reviews

Share PetMart Pharmacy's store rating

PetMart Pharmacy is a Merchant Member! Learn more

PetMart Pharmacy is a merchant member
PetMart Pharmacy participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,564 merchant members.