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Store Rating and Reviews Performance PC's

Homepage: http://www.performance-pcs.com
Overall Customer Satisfaction Rating  
Six-Month Rating: 9.60 / 10
Six-Month Reviews: 25
Lifetime Reviews: 472

   


Lifetime Rating: 9.47 / 10
All Stores Avg.: 8.07
7.00 Pricing of Products and Services
9.10 Likelihood of Future Purchases
8.96 Shipping and Packaging
9.50 Customer Service
7.50 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 472 reviews below.
  

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UPS Ground
Priority Next Day
Standard Next Day
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2-3 Day Delivery
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Require User Registration
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Customer Info. Confidential
Customer Support
RMA Required

mailing address:
2600 Kirby Cr. NE  
Unit #1  
Palm Bay, FL 32905
customer support email:
sales@performance-pcs.com
phone:
321-725-9969
customer support:
business hours (est):
9:00 AM - 5:00 PM Mon-Fri  
Must call first for any local purchases/pickups

FAX: 321-725-9969



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 Performance PC's Customer Reviews
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Reviews 1 - 15 of 473
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Very Satisfied
Reviewer: Tere
Click Here to See the Profile for Tere

6/17/09 7:52 PM
I've been purchasing products from Performance PC's for a little while now and every time its been an absolute pleasure, outstanding.  
 
I received my items in perfect condition, another flawless transaction, you guys are the best in service, helpfulness, communication and products.  
 
Wonderful website presentation i might add, i spend hours browsing your store only thing is, there is so much to choose from i can never make up my mind =]  
 
Awesome international delivery, and Parcel packaging, invoices are detailed, clear and informative.  
 
Very highly recommended with AAA+ products and service.  
 
Thanks Performance PC's  
 
Tere Mateora Ngarua

Very Satisfied
Reviewer: rebelranger
Click Here to See the Profile for rebelranger

6/13/09 6:52 PM
Superb!!!  
 
This was my first order from them!  
 
Great products!  
In stock!  
Fast shipping!  
Good Customer Service!  
I like this place and will be using them more and more.

This review was modified by its author, rebelranger, on 6/13/09 6:53 PM.

Very Satisfied
Reviewer: sphinx64
Click Here to See the Profile for sphinx64

6/6/09 9:11 PM
I ordered A CPU cooler (ThermoLab Baram) on June, 3rd and received it on June 6th with USPS priority mail. I received proper notification of the shipment, including the tracking number. The packaging I received was perfect, protecting delicate parts from any mishaps during transport. They have a great selection of pc parts, as the CPU cooler I was looking for was no where to be found, but this store. I am very pleased with doing business with them, and recommend this store to everyone.

This review was modified by its author, sphinx64, on 6/6/09 9:13 PM.

Very Satisfied
Reviewer: notjim
Click Here to See the Profile for notjim

5/26/09 4:59 PM
Outstanding service. After searching around, I found the Cooler Master V10 here for %25 off. Without a doubt, the best price around.  
 
In addition, shipping from their location to where I am stationed in Baghdad, Iraq, only took five days.  
 
The packaging was considerate and supported the larger and smaller items I had purchased and was adequate enough to ensure that nothing was damaged en route.  
 
I will absolutely be back in the future. Thank you Performance PC's and keep up the great work.

Very Satisfied
Reviewer: bob808
Click Here to See the Profile for bob808

5/19/09 8:20 PM
This was my first time ordering from Performance Pc's and I must say I am one happy customer!  
I ordered 7 item on mother's day evening and they all ahipped out the next day. All items on the invoice were double checked by 2 people at performance pc's. It did take 9 days to recieve my package but I didnt pay any extra for shipping, and performance pc's did their part by shipping within one day :). All items were packed carefully and put into a sturdy box filled to the brim with packing penuts. Performance impresses with a wide selection of parts and accessorys on their site, even some hard to find items. I would definately reccomend buying from them. Just one of the items I ordered was $40 dollars cheaper than neweggs site. As an added bonus from oredering from this site, they sleeved the cables on all the fans that I ordered! A very professional job too :) A+ Thanks Hank and crew for going the extra mile!

Very Satisfied
Reviewer: paulharmo
Click Here to See the Profile for paulharmo

5/10/09 10:34 AM
If there's ever something I need for custom computer work, I can be 99% sure it's at Performance-pcs.com - their selection is second to none as far as I have found. All of my watercooling parts have come from here, and I will soon order a new case, because they will drill blowholes in the top for fans, attach case handles, and sleeve all of the interior wiring. Not for free, but then again these are valuable bits of custom work for those that are clumsy with a Dremel (like me). Prices on things like case fans are higher than other places, but for good reason - They sleeve all of their fan wires before they ship them off, which is awesome! Their slogan, appropriately, is, "sleeve it and they will come". I hope they keep up the good work.

Very Satisfied
Reviewer: brunediddy
Click Here to See the Profile for brunediddy

4/29/09 11:23 AM
I just wanted to say thank you for the great service i recieved from ppc's on my order, I have started building a really high end system and have been ordering from alot of places for various parts...it's been headaches galore, with regards to shipping, prices etc... even from newegg...had to submite my order 3 times before thier system would accept, each one with a 24 hour delay before it would bounce back.  
 
3 days wasted just trying to pay, sheesh.  
 
Then the Corsair store charged me 103 dollars on shipping for memory modules, it took 4 days before I could even get thier website to work properly.  
 
PPC's entire order was shipped to me at half the cost, in a single day...for about 30 watercooling items, not just a stick of memory.  
 
Anyways,  
 
Performance pcs had all the high end gear I needed, and was able to make corrections to my order on the fly and when I called in I got a voice on the phone immediately.  
 
That kind of service is rare these days.  
 
Their is a bit of a premium on thier pricing, however you get what you pay for so to say... no headaches, fast processing, high end gear.  
 
Don't even hesitate, its a great store.

Very Satisfied
Reviewer: bubba44
Click Here to See the Profile for bubba44

4/17/09 3:20 PM
This is not my first order with Performance-PC's. Their site is easy to shop and to submit order. My order was well packed, exactly what I ordered, and new. I would definitely order from them again.

Very Satisfied
Reviewer: Rick403
Click Here to See the Profile for Rick403

4/15/09 8:04 AM
This is an excellent company who excels in so many ways. I have no relationship to the company and am simply a satisfied repeat customer.  
 
I buy a fair amount of PC related products on the net and this company is absolutely one of the best. I have ordered from them about 4-5 times now. Every order has been 100% filled and their shipping is very fast. Many times I'll order about 3pm (their time) and my order ships that same afternoon before 6pm. I really like their ability to add custom sleeves to cables that matches the cables already in my PC. If you are on the East coast, it's nice to have an alternative to the West coast PC products suppliers and cuts a few days off the transit time.  
 
Buy with confidence from Performance PC's. They are a great company, very responsive to emails and just an all around well run organization.

Very Satisfied
Reviewer: BestCustomPCdude
Click Here to See the Profile for BestCustomPCdude

4/8/09 12:20 AM
Amazing service! As usual! 100% SATISFIED! Take my advice: I'VE ORDERED FROM THESE guys ABOUT 10 times in this past year, and NOT ONCE, NEVER did I ever have even a minor error, shipping delay or a miscommunication with the staff!!!  
 
This company is on point and I highly recommend them to anyone!

Very Satisfied
Reviewer: sportyinc
User Rating: 
Click Here to See the Profile for sportyinc

4/7/09 12:41 PM
Really great site with a very large stock of computer stuff with very good prices!!!  
The only thing better was the SUPER FAST shipping.  
Check this site out for yourself.

Very Satisfied
Reviewer: npclark49
Click Here to See the Profile for npclark49

3/28/09 7:51 PM
I just wanted to send a quick note and let you guys know how impressed I was with the fast shipment and the up to date emails on my order! I really appreciated the fast service. There is very few companies that take pride in their customers and product. I also wanted to let you know how impressed I was with the quality of material I received. This was my first water cooling project and it was flawless!! I have been running now for 3 days and I don’t have a leak to speak of. Your prices are wonderful, the product was excellent, and I also appreciated the fast turnaround on the exchange I had with one of the parts I had. I hadn’t gotten to the point of putting the system together yet and 3 months ago I bought most of it. You guys are awesome and when someone asks about where to get PC parts, for anything I will send them to you first!

Very Satisfied
Reviewer: brainpup
Click Here to See the Profile for brainpup

3/27/09 10:53 AM
Sweet Googlygoogly Fred !!!  
These guys are the BEST  
This is the third time I've ordered from these guys and they are truely one of the best online stores out there for Computer parts. They have a great inventory of some of the newest parts & mods, plus lots of stuff for some of you folks running older system that want to upgrade. Their customer support is by far the best I've ever dealt with. On this last order I had a question about a CPU water cooler that I've been looking at for awhile and I shot them an email with some questions and I got an answer back in like 5 minutes. Actually they replied promptly back several times to every inquiry I had (4). The suppport rep that I was chatting with was very helpful in helping me making a decision to buy or not to, he actually suggestion that I don't, because as he pointed out there is alot better ones out there, instead of hyping up the product just to make a sale. Which lordy I have that happen at other online stores and then I end of with some junk. I bought the MINI Water Cooler anyway just to check it out and heck the price was so much lower than anywhere else I just couldn't help myself.  
I ordered several items Tuesday and I got them on Thursday with the cheapest shipping they had, ($100 order for only 12 bucks shipping and I had a bunch of heavy stuff).  
The folks they're are friendly and curtious too, they kept me informed about all the stages of my order with easy tracking links and they pack the stuff real good too.  
Anytime in the future that I need parts or pretty much anything for computers I will always check their site first because they also have some darn good prices on stuff.  
5 STAR RATING ACROSS THE BOARD.  
 
Brainpup in Charlotte  
 
P.S. here's an example of how good of customer support and friendly these folks are, Performance PCs is located in Palm Bay, Florida, I'm originally form Cocoa Beach, about 15 miles apart, and I told the rep I was talking with how much I miss home and the beach, well I said something about "I wish I could get some beach sand from my home turf", well last nite when I was opening up my box of goodies, I found a small baggie of Beach sand in the bottom with some small shells in it. Too frekking cool huh.

This review was modified by its author, brainpup, on 4/6/09 2:17 PM.

Very Satisfied
Reviewer: millertbbs
Click Here to See the Profile for millertbbs

3/20/09 9:54 AM
I placed a small order, just a couple of cables and a switch. Within 10 minutes they contacted me saying the switch was out of stock, I chose to substitute a slightly more expensive switch and was told there was no additional charge! First rate customer service and fast shipping, would definitely recommend to others! I wouldn't hesitate to place another order with them.

Very Satisfied
Reviewer: steven6282
Click Here to See the Profile for steven6282

3/9/09 11:50 PM
This company is great, the customer service is outstanding and very quick to reply and help out. The product I ordered was a side panel for my lian li case with a pre cut out 120mm fan hole. I am extremely satisifed with the results. The drilling was very precise and placed in a great location. By putting a 120mm fan there on my system I was able to lower my system temp by an amazing 15 degrees, and the gpu by 10 degrees!!! Thanks a lot Performance PCs!

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