
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

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posted Apr-19-2012 “We worked out a resolution with the customer on this order and we appreciate him speaking with us on the phone.”
posted Mar-22-2012
posted Apr-12-2012 “Customer made two full orders with numerous parts and that were already picked, packed and at the shipping stage and then canceled both of them for no good reason. When we stated the store polices in regards to this and reminded the customer that he agreed to this at checkout he simply blew them off and instead did Paypal disputes on both orders and posted here that we are "unprofessional".
It is hard to be reasonable with unreasonable customers. What is the point of setting store policies and having a box to check that you have read and agree to them if you are just going to do whatever you fell like after the order is placed?”
"It's been some time now that I ordered anything from Performance-PCS, but that is due my Funding in the past several months, but I have been looking for Fan controllers. As I do need one for a build that I have on hold for now as I build up my $$$, anyhow I noticed that they have a few new items in stock, so I contacted them Via Phone but was set the voice mail and left a message. And received no returned call, but it does state that e-mail is much faster at getting a reply to questions, but I thought I would try anyhow. So a Few days later I sent off an e-mail in reference to the Fan controllers and the next day I received a reply from "Jeremy" Modification/Tech/WaterCooling Specialist. Well to make a long story short after a few e-mail exchanges back & forth I had the info that I needed / wanted and was satisfied with the time and level of customer support that I received from "Jeremy" and I know that I'm not the only one sending messages & or calling them. But even though I was not buying at the time "Jeremy" still took the time to answer my questions in reference to the fan controllers and how they can be used, as well as HSF Fans, as my HSF Fan on my Cooler Master V8 is faulty and needs replacement. I have purchased from them many times already and always received what I ordered and in a timely fashion, considering the shipping service I chose, I will continue to do business with them and with the customer service support that they provide, I have to say that is what makes them stand out and above the rest, there are very few out there in the PC modding products world that provide the support that they do. And that is very much appreciated. "