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Full Rating Profile
  • Peppyparents.co
    • Address: n/a
    • Contact: n/a
    • Phone: 866-692-8449
    • Customer Support: 866-692-8449
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

75 Customer Reviews

Rating 10/10
5/5
2015-04-20

"I am so impressed with this company. They are quick it only took 3 days to receive my orders. Also no tax and shipping fees help as well. The collection of products they have are unlimited, will shop here again. "



Rating 2/10
1/5
2014-12-02

"At this moment I'm extremely angry at peppyparents! I returned the Vista stroller and Mesa car seat 2 weeks ago; I expected from them at least an email that they have received them but they didn't and I ended sending emails asking if they received them even though I'm 100% positive they did because of the confirmation of FedEx tracking info. 4 emails and has nothing happened plus I called 2 times today and I had to leave a voice mail. I only think they don't want to refund my money back and I'm expecting the FULL refund because they were returned in new conditions and just because I didn't like them. I'll see and wait this week and if nothing else happens I'll continued with another prosedure."

This review was modified by bestmommyever on December 02 2014 12:44:37 PM

Rating 4/10
2/5
2014-03-13

"I ordered a baby jogger city select that was promised to be shipped on a certain day and by the afternoon of that day it still had not shipped. I contacted the company and was told that it would ship that day. At 10:30 that night I got an email saying that it had been shipped. Come to find out all that meant was that the shipping label had been printed that night. My order didn't actually ship until the following day after 5:00 pm. I also had a problem actually receiving my order as I'm not home very often in the middle if the day and the company would not allow either the package to be left with no signature or to be picked up at the post office/FedEx location. "

This review was modified by JacksMommy517 on March 13 2014 01:45:57 PM

Rating 10/10
5/5
2012-10-31

"Placed an order for an UPPA Baby Vista stroller in the morning, and I got an email with tracking information by afternoon! Now that's fast! Loved the free shipping and no sales tax. The box arrived when expected, new and sealed. No problems, wholeheartedly recommend."


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Verified Customer
Rating 10/10
5/5
2012-06-01

"Great! I bought our 1st stroller for our son when he was born about 15 months ago, and loved the service and great price! Just bought our new stroller as we are expecting another baby, this time a girl! Love the fact that Peppy Parents sends a 15% off to "special customers". Best prices I've seen & I'm a big time bargin shopper! I will buy more for our newest member who's due in November! Thank you Peppy Parents! I have passed you on to many friends! "


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Verified Customer
Rating 10/10
5/5
2012-05-31

"Excellent and quick service!"


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Verified Customer
Rating 10/10
5/5
2012-05-31

"My experience with Peppyparents.com was great. Everything on their website was explained very well. I liked that there was a return policy if I wasn't happy which I found not to be the case with other stroller websites. The free shipping and no sales tax really sold me on their site. Delivery was extremely prompt, I think only 2 days. I would highly recommend buying from this website. "


Rating 8/10
4/5
2012-05-27

"Peppyparents provided the best rate for a stroller that rarely goes on sale. I had been looking for a good deal on it for a while and was pleased it was in stock. I received a confirmation of my order as soon as I made the online purchase, and the stroller arrived at my door as scheduled, in perfect condition. Thanks!"


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Verified Customer
Rating 10/10
5/5
2012-05-25

"Easy to order online. Arrived on time."


Rating 10/10
5/5
2012-05-20

"peppy parents is one of the best websites to buy things for my son at. i have purchased 2 strollers from them and asscories.
there customer service and dilivery is ***** (5 star)"


Rating 10/10
5/5
2012-05-16

"Tons of products to choose from. Easy to order. Quick shipping.
Ordering couldn't be easier for a busy mom of 2! :)"


Rating 10/10
5/5
2012-05-15

"this is a great website and the product was a very good one"


Rating 10/10
5/5
2012-05-15

"I was very happy with peppyparents.com. They had the gear I was looking for at the right price and it shipped fast!"


Rating 10/10
5/5
2012-05-15

"I have had a wonderful experience with this company... one of the very few companies I call and someone picks up without having to go through all kinds of prompts and automated questions and answers. We are in love with the stroller we purchased from them and have had one minor issue with a locking wheel... we are directed to the right people to deal with the issue and had the replacement part in 2 days! Can't say enough about the customer service of PeppyParents! "

This review was modified by bellsara07 on May 15 2012 06:56:48 AM

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Verified Customer
Rating 10/10
5/5
2012-04-28

"They were extremely responsive and very up front with their lack of stock of a particular item. It was very refreshing to work with a vendor that was genuinely concerned about my experience and not the sale. Will definitely be back!"


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