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"I was somewhat nervous ordering from this company. I'm used to ordering from places like newegg or directron with tons of reviews. Even tho this place only had about a dozen reviews, the overall rating was decent enough that I made a small order. It was a great value, and shipping was cheap and quick. Good order confirmation/shipping confirmation, etc etc."
"Ordered a D-Link 4 port hub, nic cards, and cabling as a package deal. Price was great for retail packaged items! Shipping was well packaged, fairly priced and timely (even with a weekend in between.) They have a great selection and prices are very competitive."
"PC Bay did an excellent job with my order. I ordered the D-Link DWL-520+ (802.11b+ 22 Mbps wireless desktop NIC) February 10th, they shipped on the 11th, the card arrived on the 13th (today) and I have it installed and it's working great. The price was quite competitive and I'm thoroughly pleased with the company's performance. I was surprised that UPS Ground got the package here so quickly, too, since they are not exactly known for speed."
"I got a D-Link DI-604 4PORT ROUTER at a great price of $36 + $23 USPS Basic Shipped to Cyprus(EU). Item arrived in excellent condition. A+ Seller. :)"
This review was modified by Sotiris_ on August 21 2004 07:46:57 AM
"I found this store to have an excellent price on a Linksys WRT54GL wireless-G router. I had never heard of PCBAY before, but I decided to give them a chance.
I received a confirmation e-mail shortly after placing my order containing a UPS tracking number. My order shipped the next day, and arrived in perfect condition at my door three days following.
I was very satisfied with my first experience with PCBAY and would not hesitate to do business with them again in the future."
"Perfect transaction. I made an order on 5/7/02 @ 3PM PST, and they shipped it the same day even though they say they will ship the same day if ordered by 2PM PST. So my package got here today, 5/9/02, was shipped from CA to CA. Was packed very well too. Would highly recommend this company."
Avoid these guys on Toner cartridges. They sold me a defective product, and refuse to RMA because it is over 30 days. I bought a toner cartridge, not knowing how long my current cartridge would last. It lasted another year and 4 months. This week, I swapped out to the pcbay cartridge, and it leaves extra toner on the page. They ignored two emails (no reply) and when I called them, the RMA guy was rude and declined to take care of the situation, since it was outside the timeframe.
If you are stocking up for the future, buy from someone else, as their RMA policy is weak.
Note: It took them over two weeks to get me the cartridge from when I ordered, so they weren't very fast in the shipping department (except the part about charging my credit card)
"Ordered a CDRW Drive & DVD Drive. Absolutely the best on line order I ever made. Great prices. Fair shipping charges. Fast & well packed shipping. Got e-mail confirmation of shipping date and tracking number. Items arrived in perfect condition and were the exact items ordered. I will continue to do business with this comapany & with great confidence. "
"I had seen all the good reviews for PCBAY and found that they had the router that I had been looking for in a refurbished model for a substantial savings. I ordered the router and received it quickly. I did not have the opportunity to immediately set it up but when I did I discovered that the unit was defective. I called and got a return authorization and had to pay the return shipping costs. I was then contacted and advised that they would replace the unit or refund my money. I was really hesitant about ordering another unit for fear that it too might be defective. I mean the return cost $12 and many of those would far outweigh the savings. I was advised that there would be a restocking charge even though the unit was defective should I not want the replacement. I did not think that under the circumstances that I should be charged a restocking fee but they felt differently. They might be ok for new products but I am very hesitant of refurbished from them. "
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posted Oct-07-2002 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I was somewhat nervous ordering from this company. I\u0027m used to ordering from places like newegg or directron with tons of reviews. Even tho this place only had about a dozen reviews, the overall rating was decent enough that I made a small order. It was a great value, and shipping was cheap and quick. Good order confirmation\/shipping confirmation, etc etc.","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/62483#comment62483","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"scubasteve","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a D-Link 4 port hub, nic cards, and cabling as a package deal. Price was great for retail packaged items! Shipping was well packaged, fairly priced and timely (even with a weekend in between.) They have a great selection and prices are very competitive.","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/53271#comment53271","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"Frintin","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"PC Bay did an excellent job with my order. I ordered the D-Link DWL-520+ (802.11b+ 22 Mbps wireless desktop NIC) February 10th, they shipped on the 11th, the card arrived on the 13th (today) and I have it installed and it\u0027s working great. The price was quite competitive and I\u0027m thoroughly pleased with the company\u0027s performance. I was surprised that UPS Ground got the package here so quickly, too, since they are not exactly known for speed.","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/65312#comment65312","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"esun","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I got a D-Link DI-604 4PORT ROUTER at a great price of $36 + $23 USPS Basic Shipped to Cyprus(EU). Item arrived in excellent condition.<br>A+ Seller. :)","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/157053#comment157053","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"Sotiris_","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I found this store to have an excellent price on a Linksys WRT54GL wireless-G router. I had never heard of PCBAY before, but I decided to give them a chance.<br><br>I received a confirmation e-mail shortly after placing my order containing a UPS tracking number. My order shipped the next day, and arrived in perfect condition at my door three days following.<br><br>I was very satisfied with my first experience with PCBAY and would not hesitate to do business with them again in the future.","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/283135#comment283135","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"scottws","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Perfect transaction. I made an order on 5\/7\/02 @ 3PM PST, and they shipped it the same day even though they say they will ship the same day if ordered by 2PM PST. So my package got here today, 5\/9\/02, was shipped from CA to CA. Was packed very well too. Would highly recommend this company.","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/43858#comment43858","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"Skram","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"AVOID pcbay.com Don\u0027t let them screw you too.<br><br>Avoid these guys on Toner cartridges. They sold me a defective product, and refuse to RMA because it is over 30 days. I bought a toner cartridge, not knowing how long my current cartridge would last. It lasted another year and 4 months. This week, I swapped out to the pcbay cartridge, and it leaves extra toner on the page. They ignored two emails (no reply) and when I called them, the RMA guy was rude and declined to take care of the situation, since it was outside the timeframe. <br><br>If you are stocking up for the future, buy from someone else, as their RMA policy is weak.<br><br>Note: It took them over two weeks to get me the cartridge from when I ordered, so they weren\u0027t very fast in the shipping department (except the part about charging my credit card)<br><br>AVOID pcbay.com","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/89046#comment89046","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"reimontana","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a CDRW Drive & DVD Drive. Absolutely the best on line order I ever made. Great prices. Fair shipping charges. Fast & well packed shipping. Got e-mail confirmation of shipping date and tracking number. Items arrived in perfect condition and were the exact items ordered. I will continue to do business with this comapany & with great confidence.<br>","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/64740#comment64740","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"ac0604","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had seen all the good reviews for PCBAY and found that they had the router that I had been looking for in a refurbished model for a substantial savings. I ordered the router and received it quickly. I did not have the opportunity to immediately set it up but when I did I discovered that the unit was defective. I called and got a return authorization and had to pay the return shipping costs. I was then contacted and advised that they would replace the unit or refund my money. I was really hesitant about ordering another unit for fear that it too might be defective. I mean the return cost $12 and many of those would far outweigh the savings.<br>I was advised that there would be a restocking charge even though the unit was defective should I not want the replacement. I did not think that under the circumstances that I should be charged a restocking fee but they felt differently.<br>They might be ok for new products but I am very hesitant of refurbished from them.<br>","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/500501#comment500501","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"nestco","rating":"1"}, "single");){kind=link}
"Excellent and fast shipping. Everything came perfect and exactly as described. Can't wait to purchase from again next time."