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"I had seen all the good reviews for PCBAY and found that they had the router that I had been looking for in a refurbished model for a substantial savings. I ordered the router and received it quickly. I did not have the opportunity to immediately set it up but when I did I discovered that the unit was defective. I called and got a return authorization and had to pay the return shipping costs. I was then contacted and advised that they would replace the unit or refund my money. I was really hesitant about ordering another unit for fear that it too might be defective. I mean the return cost $12 and many of those would far outweigh the savings. I was advised that there would be a restocking charge even though the unit was defective should I not want the replacement. I did not think that under the circumstances that I should be charged a restocking fee but they felt differently. They might be ok for new products but I am very hesitant of refurbished from them. "
""This is an excellent seller. I had ordered the wrong item which I wasn't aware of until it arrived. I contacted the seller immediately and they agreed that if I returned the item back to them that I could purchase the correct item for the difference in cost and they would get it out right away. Their customer service was excellent and they were a pleasure to do business with!""
"Great experience purchasing from this seller. Ordered item late Wed night and it was at my door on Sat (and this is with USPS shipping from CA to MS). Very fast. Would definitely do business with again."
"I found this store to have an excellent price on a Linksys WRT54GL wireless-G router. I had never heard of PCBAY before, but I decided to give them a chance.
I received a confirmation e-mail shortly after placing my order containing a UPS tracking number. My order shipped the next day, and arrived in perfect condition at my door three days following.
I was very satisfied with my first experience with PCBAY and would not hesitate to do business with them again in the future."
"I bought a wireless adapter from these guys and it was a great deal. Shipping was very good as was the communications. These guys need to teach alot of venders. "
"Excellent buying experience! Great value! Ordered it early Monday morning had it set up by noon on Thursday. Tracking was a little confusing, as it took me a little bit to figure out exactly which number to use. Overall, I was very pleased. "
"I got a D-Link DI-604 4PORT ROUTER at a great price of $36 + $23 USPS Basic Shipped to Cyprus(EU). Item arrived in excellent condition. A+ Seller. :)"
This review was modified by Sotiris_ on August 21 2004 07:46:57 AM
36,420 stores
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posted Mar-14-2009 
This review was modified by 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I had seen all the good reviews for PCBAY and found that they had the router that I had been looking for in a refurbished model for a substantial savings. I ordered the router and received it quickly. I did not have the opportunity to immediately set it up but when I did I discovered that the unit was defective. I called and got a return authorization and had to pay the return shipping costs. I was then contacted and advised that they would replace the unit or refund my money. I was really hesitant about ordering another unit for fear that it too might be defective. I mean the return cost $12 and many of those would far outweigh the savings.<br>I was advised that there would be a restocking charge even though the unit was defective should I not want the replacement. I did not think that under the circumstances that I should be charged a restocking fee but they felt differently.<br>They might be ok for new products but I am very hesitant of refurbished from them.<br>","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/500501#comment500501","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"nestco","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"\u0022This is an excellent seller. I had ordered the wrong item which I wasn\u0027t aware of until it arrived. I contacted the seller immediately and they agreed that if I returned the item back to them that I could purchase the correct item for the difference in cost and they would get it out right away. Their customer service was excellent and they were a pleasure to do business with!\u0022","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/450147#comment450147","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"mdofpc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They delivered quickly! Can\u0027t complain. <br><br>I was a little wary because the last review was in 2006, but I was happy.","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/437175#comment437175","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"jeffersonkim","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great experience purchasing from this seller.<br>Ordered item late Wed night and it was at my door on Sat (and this is with USPS shipping from CA to MS).<br>Very fast.<br>Would definitely do business with again.","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/290489#comment290489","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"gruvy9000","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I found this store to have an excellent price on a Linksys WRT54GL wireless-G router. I had never heard of PCBAY before, but I decided to give them a chance.<br><br>I received a confirmation e-mail shortly after placing my order containing a UPS tracking number. My order shipped the next day, and arrived in perfect condition at my door three days following.<br><br>I was very satisfied with my first experience with PCBAY and would not hesitate to do business with them again in the future.","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/283135#comment283135","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"scottws","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a wireless adapter from these guys and it was a great deal. Shipping was very good as was the communications. These guys need to teach alot of venders. ","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/232960#comment232960","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"hk165","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent buying experience! Great value! Ordered it early Monday morning had it set up by noon on Thursday. Tracking was a little confusing, as it took me a little bit to figure out exactly which number to use. Overall, I was very pleased. ","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/180089#comment180089","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"danpmx","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent and fast shipping. Everything came perfect and exactly as described. Can\u0027t wait to purchase from again next time.","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/175740#comment175740","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"krazyche3to","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I got a D-Link DI-604 4PORT ROUTER at a great price of $36 + $23 USPS Basic Shipped to Cyprus(EU). Item arrived in excellent condition.<br>A+ Seller. :)","link":"http:\/\/www.resellerratings.com\/store\/Pcbay_com\/comment\/157053#comment157053","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pcbay_com.jpg","store_name":"PCBAY","username":"Sotiris_","rating":"5"}, "single");){kind=link}
"Super fast shipping, great pricing. Thank you so much for the nano2!"