We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
paypal.com

Services

 

All Customer Reviews (47)

sort by date, rating, likes

LarrySamDavid25's Avatar
Greater Midwest
Rating 10/10 5/5
modified review posted Oct-28-2002
ResellerRatings.com TOP REVIEWER!

"Only had one problem, but it was eventually solved. Other than that one, over 100 transactions with them, all 100%! Sure am glad they're there, cuz have you seen the price of a merchant account!?! F THAT!"

modified review This review was modified by LarrySamDavid25 on December 04 2002 09:11:00 AM
noodle192000's Avatar
Dallas, TX
Rating 10/10 5/5
modified review posted May-08-2010
ResellerRatings.com TOP REVIEWER!

"I've heard a lot of PayPal horror stories myself and I, for one, prefer them over submitting my CC info directly to a site. If PayPal is offered as an option, I use it. There have been a few times where someone didn't ship the item as promised (never on eBay, knock on wood) and going through PayPal and filing a complaint was the only way to get them to respond. It's just easier to go this route than calling the credit card company. I think they're a must if dealing with smaller businesses online."

Rating 10/10 5/5
modified review posted Nov-10-2007

"I have used PayPal to pay for items purchased at ebay as well as other online merchants and I wouldn't change a thing. I like that I don't have to reveal my credit card information over and over again, just click on the merchant's paypal link; input password and email info and okay the purchase. Never had a problem and I'd recommend it to anyone. Thanks PayPal!"

Rating 10/10 5/5
modified review posted Jan-22-2010
ResellerRatings.com TOP REVIEWER!

"Last year I used PayPal a total of 614 times to pay mainly for eBay auctions but for approximately three dozen other online purchases as well. Out of all of those purchases, I had a total of ZERO problems that could be attributed to PayPal! I find that nothing short of completely impressive! I will continue to use PayPal for every online purchase that I make far into the future because if something ain't broke..."

modified review This review was modified by sundanchangmonk on January 22 2010 12:32:15 PM
Rating 10/10 5/5
modified review posted Apr-21-2009

"I have nothing but good things to say about PayPal. I use them as both a customer and vendor. I just had a merchant who never sent product (see HomeAnnex) and they returned my $91.35 within one business day. This is how it is supposed to work."

Rating 10/10 5/5
modified review posted Mar-13-2010

"I just signed up to leave a bad review for another company, and was looking at the "worst" companies, and could not believe PayPal was on the list! I am an Ebay addict who has used PayPal for years, and I tell you for a fact, I never, never, never once had even the hint of a problem.

They are one of the few truly reliable companies out there, at least as far as my experience and communication goes. I just couldn't let all those bad reviews pass without mentioning the problems might be someplace OTHER than PayPal (like computers and their users). I trust PayPal a hell of a lot more than I would trust a major bank...wouldn't you? And can you imagine what your online shopping life would be like without them? Just my 2 cents..."

modified review This review was modified by mattreno64 on March 13 2010 06:41:24 PM
Rating 10/10 5/5
modified review posted Feb-25-2009

"used paypal when I orderd through kikatek ecxellent service as always"

Rating 8/10 4/5
modified review posted Jun-08-2010
ResellerRatings.com TOP REVIEWER!

"So far, I've not had the issues that some seem to be having with PayPal. Hopefully that won't change and things will continue to go smoothly during all future transactions. It is wise to watch every step that you take very carefully when doing PayPal transactions because if you aren't paying attention, you can create some unintentional problems for yourself.

Based on my experiences with them so far, the rating given here must be a good one, but if things should change, I'll certainly return to adjust the score accordingly."

meglee01's Avatar
San Jose, NM
Rating 8/10 4/5
modified review posted Dec-01-2011

"I have been a PayPal customer for many years. Yes, my account has been froze, they've mitigated disputes - some in which I'm the seller, some in which I'm the buyer. They have some really ridiculous terms and fees. But overall, I'm going to say that the convenience of their service entirely outweighs the hassles! I receive free gifts for being a PayPal Advantage member. I pay all of my bills with my PayPal Debit Card. I don't leave home without it. I use them online and in flesh., everyday. I use PayPal to make payments. I also use them to receive payments. I print my shipping labels through PayPal and get discounted rates. I'm happy with PayPal, overall."

Rating 6/10 3/5
modified review posted Dec-18-2009

"HORRIBLE - I bought a camera on December 10 and realized I entered the wrong address for shipping. Dec 11 early AM (before business hours), my refund was sent so I could purchase again with right address. It is now December 18th evening and paypal still has my money! They haven't even put it back in my paypal account let alone back in my bank account! They keep telling me it will take just a few more days to post back to my account. Those thieves are going to keep it for as long as they can. I don't trust them with anything more than small purchases, and I certainly will no longer accept payments through them.

Bad bad company, stay away. I wish some news channel would do an investigation into the way they really work. They're keeping our money for as long as possible to invest with it. They don't follow the same laws as real banks, but they will keep as much of our money as possible for as long as possible!


Update: 04/27/2012 I am changing my overall stars to reflect the vast majority of my purchases and sales on paypal. I still don't consider this a good company overall, because there are still so many ways to get screwed using them (mostly if you're a seller). Usually everything works out fine, but I have also lost money a handful of times over the last 5 years of using them."

modified review This review was modified by ryangburcham on April 27 2012 01:14:09 PM
 
See all Merchant Members »
wall street journal logo