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Stores > Pasadena Networks, LLC
  • Pasadena Networ

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    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
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    • option not available Priority Next Day
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    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
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    Other

    • option not available International Order
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Pasadena Networks, LLC by clicking a star below.
Rating 2/10
1/5
2017-03-13

DO NOT ORDER FROM THIS COMPANY

"I placed 2 different orders from Pasadena Networks, LLC. Never received any of my items. On the first order, i called and was told 6 days later the parts were on back order. I cancelled the order and they took 6 days to refund my money.
On the second order, i called to confirm they had the parts in stock. I placed the order, and 14 days later still no parts. Same story, as the first order. I called, they said they would call me back, and they never did. It took me 14 days, two emails, and three calls for them to tell me again that they parts were on back order. I will NEVER order from this company again. Worst customer service ever.
"

This review was modified by support-31338 on March 13 2017 10:45:01 PM


Rating 2/10
1/5
2016-12-06

Don't order from WLanParts

"I ordered POE adapters from WLanParts on November 11. My card was charged that day, the package never arrived. I called them on December 2nd, they could not provide me any information about my order. I was told someone would call me back. Called again on December 5th still no one could tell me if my order was in stock or if / when it would ship. Again I was promised a call back. On December 6th I got the same runaround but after 10 minutes I was informed that the product was on back order with their warehouse and my order was being canceled. "

This review was modified by Reedro on December 06 2016 03:29:56 PM

Rating 10/10
5/5
2015-06-05

"Arrived quickly, and has been added to the components for a future project."

This review was modified by eddadwitten0647 on June 05 2015 04:47:22 PM

Rating 10/10
5/5
2015-06-05

"Digging these! I haven't had any issues yet, fast set up from my Mac and no issues - great range."

This review was modified by julissaapine42 on June 05 2015 04:41:49 PM

Rating 10/10
5/5
2015-06-04

"No complaints. Arrived on time and as expected."

This review was modified by breannabreis308 on June 04 2015 07:02:08 PM

Rating 10/10
5/5
2015-06-03

"Items delivered on time (very fast delivery) and just as promised. Great seller."

This review was modified by syblecrossignol7173 on June 03 2015 11:13:09 PM

Rating 10/10
5/5
2015-06-03

"Excellent. Arrived on time and product description was spot on."


Rating 2/10
1/5
2014-12-18

"I sent an item back for a refund and have been waiting 3 months. I was last told they were sending out a check. None of my phone calls or emails have been responded to for a month now. I guess I now have to get familiar with taking legal action with an out of state company over a $100 refund. "

This review was modified by DustinHensley on December 18 2014 07:19:41 PM

Rating 10/10
5/5
2014-10-22

"Very helpful on the phone. We got exactly what we needed. A great setup for a connection between two buildings."

This review was modified by gfwifi on October 22 2014 01:21:35 PM

Rating 4/10
2/5
2014-10-22

"Placed an order for some UBNT equipment listed as in stock and ready to ship. 12 days and 3 phone calls later, the order has finally shipped. Customer service is outsourced and can't do much other than slowly and painfully take a message for a callback. Will only order from them as a last resort in the future."

This review was modified by vectordatasystems on October 22 2014 12:16:38 PM

Rating 10/10
5/5
2014-09-05

"I Looked everywhere for NanoBridges and this was the only place I found. Arrived in only 2 day with Ground shipping."


Rating 4/10
2/5
2014-08-19

"I ordered a bunch of stuff and 75% of it arrived today.
I called to ask why I had not received my NB 2.4's I was told today that they were on back order... Why was I not informed of this at check out? or any point in time until I called today? If I wanted to order radios 20 days from now, I would not have ordered them a week ago.

I called several times today and was told that I would be receiving a call from Frank before 5pm. I did not hear back and called again at 4:50pm. I was told to call back in 10 minuets. When I demanded to speak with a manager regarding the refunding of my money, I was transfered to a phone that rang for 8 minuets before I finally hung up. I called back at 5pm as requested only to find that your office is now closed.

I generally have a good experience with this company, but after my "customer service" experience today I will be taking my business elsewhere.

Please Refund My Money ASAP as well as the associated cost of shipping.

"


Rating 10/10
5/5
2014-07-30

"2nd order with Pasadena Networks, arrived on time. Installed and working perfectly."


No Avatar

Austin, TX
Rating 10/10
5/5
2014-07-01

"I was looking for wi-spy I found Pasadena Networks, LLC had it at the lowest price. Placed the order the item arrived very quickly. Nothing to complain about."


Rating 2/10
1/5
2014-05-06

"Placed order via wlanparts website paid for overnight shipping. Did not receive a tracking number. Emailed them the next day about this promptly got back a rather short and rude response. I expressed that the component was needed as soon as possible and please send it and a tracking number. They then waited until the end of the day to cancel the order after it was too late to overnight it from another vendor. BEWARE!!!! RUDE and poor customer service!

If I were Franklin Keeney I would truly be embarrassed. UPS can get a package anywhere in the world over night and wlanparts cant even get a box from the front of his shop to the back... Extremely disappointed with my shopping experience.
"


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