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Full Rating Profile
  • Partzilla.com Partzilla.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1113 Seminole Lane
    • Contact: parts@partzilla.com
    • Phone: 877-473-4595
    • Customer Support: 877-473-4595
    • Business Hours: Monday - Friday 8AM - 7PM EST Saturday 8AM - 4PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.19/10 7.19/10
    Chance of future purchase: Rating 6.41/10 6.41/10
    Shipping & packaging: Rating 6.41/10 6.41/10
    Customer service: Rating 5.42/10 5.42/10
    Return/Replacement policy: Rating 4.58/10 4.58/10

950 Customer Reviews

Rating 10/10
5/5
modified review posted

"They had my OEM Yamaha part in stock at a great price. They shipped it out really quick and it arrived at my door in Western Canada within 7 business days. Would recommend Partzilla to anyone looking for great pricing and fast shipping on OEM parts."


Rating 2/10
1/5
modified review posted

"Terrible shipping and site full of software bugs. I made two separate orders, and noticed that only after submitting payment and looking at the order status did they mention that items were back ordered. After waiting a full week and not seeing the 'est. ship date' roll past by days without update, I finally called only to be told that the second order has been shipped and the back ordered item on the first order would take 2 more weeks. Had i not called in, the first shipment would have sat there for two more weeks waiting for a part i could have easily ordered elsewhere. The second order got shipped via ups, using the slowest possible method they could, taking over 1 week to do what usps does in 3 days. I was getting parts from other vendors literally 3 times faster, with real updates. Not once did the order status on partzillas website reflect what was really happening.
Never again. Ill stick to buying from ebay.
"


Rating 10/10
5/5
modified review posted

"found parts only one with brack down order parts ship on time here now thank you e a lester"


Rating 8/10
4/5
modified review posted

"You can,t beat your pricing on Honda parts,but with 1st class USPS it took7 days to get to Indiana."


Rating 10/10
5/5
modified review posted

" I have ordered many Item both direct and off EBay. Great service, Fast Shipping all OEM. I Will continue to Shop here. Nothing better on the Web.
Thank You,
Peter
"


Rating 10/10
5/5
modified review posted

"They have had the best prices for all my needs in rebuilding my old Honda cb350 four. Many parts that I need are hard to come by and I would have to contact multiple stores and websites to see their stock, but Partzilla had most of the small bits and pieces that I needed. Partzilla does not carry many of my major components, and neither do many stores with exception of a few online stores catered to my bike, but over half my nuts, bolts, and many other small internal parts have been replaced with Partzila's parts. If you are do doing a rebuild with an old motorcycle, especially a cb750 from which they have almost everything for, you should start here then begin to find whatever they do not have at other niche websites and ebay. The cheapest quality parts you can find is here. Also they are vary forthcoming on refunding you a mislabeled product or something you didn't mean to purchase."


Rating 10/10
5/5
modified review posted

"As always from Partizilla, great communication and ontime delivery...and this is for a 1977 Yamaha, hard to find parts and they have it! - thank you for the great products and your great service!"


Rating 10/10
5/5
modified review posted

"It was easy to locate the parts I needed, they were priced reasonably and delivery was quick.
What more could you ask for?
"


Rating 10/10
5/5
modified review posted

"got parts when said they would be here"


Rating 10/10
5/5
modified review posted

"Great prices and quick shipping!!!"


Rating 10/10
5/5
modified review posted

"Quick delivery, item is a little pricy."


Rating 10/10
5/5
modified review posted

"Have purchased multiple orders, have been very satisfied for all. This time for once, needed a price match, no problem, easy process"


Rating 10/10
5/5
modified review posted

"great service, will use again if I need parts"


Rating 10/10
5/5
modified review posted

"Was hesitant to order at first, but very satisfied with how they performed. The price was excellent, part was in stock and the part arrived as promised. Will definitely order again through partzilla.com. I encourage everyone to use partzilla!"


Rating 10/10
5/5
modified review posted

"Everything on time and correct...."


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Partzilla.com is a merchant member
Partzilla.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.