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  • Partzilla.com Partzilla.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1113 Seminole Lane
    • Contact: parts@partzilla.com
    • Phone: 877-473-4595
    • Customer Support: 877-473-4595
    • Business Hours: Monday - Friday 8AM - 7PM EST Saturday 8AM - 4PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.79/10 8.79/10
    Chance of future purchase: Rating 8.52/10 8.52/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 8.21/10 8.21/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

3,819 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-06

Great products and fast shipping

"The correct parts I ordered and shipped super fast! Would definelty recommend"


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Verified Customer
Rating 10/10
5/5
2016-12-06

Fast shipping

"Shipping was fast and part was direct fit will order from here agan."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-06

Awesome part

"The part I ordered got here exactly when I expected and looks great on my bike!"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-12-06

5 days delay for product supply

"Due to 5 days delay for product supply, even though i paid extra for express delivery,
already left the hotel and miss the package delivery.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-06

"Best price by far. I will definiatly use you Partzilla again"


Rating 2/10
1/5
2016-12-06

yeah right for the 2 to 4 day shipping

"I ordered my part on 11/30/16. and paid for 2 to 4 day shipping. It just arrived at their location today 12/06/16. He told me being that I live in Texas it could take up to 14 days. REALLY???? I will not order from this website again."


No Avatar

Verified Customer
Rating 8/10
4/5
2016-12-04

"did not ship for 4 days after ordering
"

Rep reply posted Dec-05-2016

A rep from Partzilla.com, Partzilla, has responded

“Hi David,
I sincerely apologize for any inconvenience. I see that your order was placed on 11/24/2016. Our records show that the order shipped within 24 hours, on 11/25. Again I sincerly apologize for any inconvenience. If I can further assist you, please feel free to call me directly.
Thank you,
John R.
Customer Service Supervisor
877-473-4595 ext 307
john.r@outdoornetwork.com”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-12-03

The parts worked

"The parts ordered worked. I would have expected that the two small parts that I ordered would not have taken three days to ship but once I did get them and was able to install them they fixed my problem. "


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Verified Customer
Rating 6/10
3/5
2016-12-03

Slow Delivery!

"Ordered in the middle of November. Still waiting on parts and had to pay and additional $173 to get it shipped. I have received nothing yet. Should have ordered somewhere else!! "


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Verified Customer
Rating 10/10
5/5
2016-12-03

Some NOS parts still available from Partzilla.

"Found some NOS Star Accessories Yamaha Road Star saddlebag guards with bullets from Partzilla at a reduced price and free shipping."


Rating 4/10
2/5
2016-12-03

1 week and item didnt arrive or shipped yet..

"1 week and item didnt arrive or shipped yet.."


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Verified Customer
Rating 10/10
5/5
2016-12-03

perfect fit

"I ordered a carburetor and started switch both fit just like the OEM parts I had to replace. "


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Verified Customer
Rating 10/10
5/5
2016-12-03

The Happy Welder

"Partzilla had all the parts I needed at one website with fast shipping. Very satisfied with the website and vast variety of parts in stock."


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Verified Customer
Rating 8/10
4/5
2016-12-02

"ordered with 2 day shipping and came in 4 but other than that very satisfied
"


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Verified Customer
Rating 10/10
5/5
2016-12-01

Awesome service

"Awesome service, fast,,,,,,"


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