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Beware when buying from parts tree
"The customer service is terrible, I called in to buy a part they shipped me the wrong part and stuck me with a $197.00 shipping bill... Buyer beware if you get the wrong part you will be stuck with the shipping fee no matter what, even if it's there fault... Call your bank and ask them a total scam in my book. "
"Partstree.com was only one of two online sellers that even listed the part I needed for my major brand chain saw. They were 15-20 % cheaper than the other guy. Part was received in 2 days, even though I ordered regular shipping. Part fit perfectly. Could not have asked for anything better. Will definitely use them again."
No Parts in Stock though claim they did
"Delayed sending trimmer protection blade. Instead sent just 3 screws and will charge my shipping twice. Do not buy from this vendor, they do not have stock"
Don't do it.
"Don't order from here it takes forever for them to come in. Your better off ordering from eBay. "
Terrible Customer Service
"Ordered parts it took them 1 month to notify me that they finally were going to ship I asked if it was possible to add additional item to that order that was shipping to save on shipping was told they cannot do that."
"I've ordered parts from PartsTree.com several times. I am a homeowner, just fixing my own stuff. I have been extremely satisfied with the parts I've received, with the quick service, and with email interaction with the company."
"Ordered part from them and received the wrong part. Sent email and called. When talking with them I received no satisfaction on how to return part as I needed a RMA first. Received an e-mail stating there could have been an error in the part I received. You think? Did not again call as a waste of time but sent two more e-mails before receiving e-mail with RMA. No shipping will be returned and I have to pay to ship it back. So I will lose about $15 to $20 on a part that I don't have and will still have to purchase. Hopefully my money for the part will be returned timely."
"Excellent customer service over the phone and prompt delivery of parts as promised. I would most definitely do business with them again."
"I';ve purchased several items over the years ... they are always on time or faster with their delivery and I always receive the correct part. These are my first go to site for anything I need. "
"Parts were easy to find, and the order was shipped quickly. Thanks!"
"The parts I ordered were shipped promptly and arrived sooner than predicted. They were exactly as advertised and were a precise fit."
"Easy search and efficient selection/ordering process. Very positive experience. Thanks!"
"Fast Service, correct parts!"
"The order was handled professionally from start to finish."
"If I need parts for my lawnmower in the future, will indeed order from PartsTree.com."