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Ratings & Trust

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Full Rating Profile
  • PartsTree.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 6800 Burleson Rd, Bldg 310, Ste 250
    • Contact: questions@partstree.com
    • Phone: 512-288-4355
    • Customer Support: 877-798-7278
    • Business Hours: Weekdays 7am-6pm, (Central)
    • Fax: 512-628-8502

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: 0.00/10

15,827 Customer Reviews

Rating 10/10

"I've ordered parts from PartsTree.com several times. I am a homeowner, just fixing my own stuff. I have been extremely satisfied with the parts I've received, with the quick service, and with email interaction with the company."

This review was modified by markgarberich on September 13 2015 04:35:18 PM

Rating 2/10

"Ordered part from them and received the wrong part. Sent email and called. When talking with them I received no satisfaction on how to return part as I needed a RMA first. Received an e-mail stating there could have been an error in the part I received. You think? Did not again call as a waste of time but sent two more e-mails before receiving e-mail with RMA. No shipping will be returned and I have to pay to ship it back. So I will lose about $15 to $20 on a part that I don't have and will still have to purchase. Hopefully my money for the part will be returned timely."

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Rating 10/10

"Excellent customer service over the phone and prompt delivery of parts as promised. I would most definitely do business with them again."

Rating 10/10

"I';ve purchased several items over the years ... they are always on time or faster with their delivery and I always receive the correct part. These are my first go to site for anything I need. "

Rating 10/10

"Parts were easy to find, and the order was shipped quickly. Thanks!"

Rating 10/10

"The parts I ordered were shipped promptly and arrived sooner than predicted. They were exactly as advertised and were a precise fit."

Rating 10/10

"Easy search and efficient selection/ordering process. Very positive experience. Thanks!"

Rating 10/10

"Fast Service, correct parts!"

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Rating 10/10

"The order was handled professionally from start to finish."

Rating 8/10

"If I need parts for my lawnmower in the future, will indeed order from PartsTree.com."

Rating 10/10

"Good service. Would recommend and use again in the future."

Rating 10/10

"A++++++. Will aways come back an but again "

Rating 10/10

"The parts arrived within days and were exactly what I needed to repair my lawnmower. I shopped around and PartsTree was the cheapest even with shipping and there was no tax. It was a better deal than Amazon and offered all of the parts down to individual bolts, not just the larger parts like most vendors I reviewed. If any of my lawn equipment breaks again (and I'm sure it will), I will certainly use PartsTree. I'm glad I found this vendor. "

Rating 10/10

"Thanks, part was delivered very quickly at a great price."

Rating 10/10

"Parts came quickly. One was mislabelled. Correct part ordered, but alternative was not a direct replacement. Customer Service was great handling it."

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