PartsTree.com Reviews - partstree.com Ratings at ResellerRatings

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partstree.com

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Rating 9.86/10 5,206 reviews

9.86/100
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PartsTree.com is a merchant member
PartsTree.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,963 merchant members.
 

All Customer Reviews (5,206)


Rating 10/10 5/5
modified review posted May-15-2013

"easy to identify part with photo. order process was easy and fast. received product in well packed enviro friendly box. prices was fair."

Rating 10/10 5/5
modified review posted May-15-2013

"Parts Tree.com has been very helpful. I found the parts that I needed and they were very good quality. I had a question about one they're parts and Customer Service sent me a answer right back.
"

Rating 10/10 5/5
modified review posted May-15-2013

"They have very easy to find parts diagrams, which makes for finding parts easy. They had all the parts we needed to do our job in stock. They shipped the parts very very fast.
A great place to buy from"

Rating 10/10 5/5
modified review posted May-14-2013

"Easy ordering fast shipping good customer service. Had all the parts I needed."

Rating 10/10 5/5
modified review posted May-13-2013

" The person on the phone was very professional and helpful, and my order went through perfectly. The items I ordered were received very quickly and were exactly what I needed.
A perfect transaction from a perfect company- Thank you !!"

Rating 10/10 5/5
modified review posted May-12-2013

"I was very pleased with the accuracy of my order, the cost, the efficiency, and the response time."

Rating 10/10 5/5
modified review posted May-12-2013

"I have five years great service"

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Montana
Rating 10/10 5/5
modified review posted May-12-2013

"The best one-stop parts source on the internet. PartsTree has very wide brand coverage and very competitive pricing. I have always been pleased with the selection and ease of using the site to find what I need. I recommend PartsTree.com to all who do their own repairs or operate a repair business."

Rating 8/10 4/5
modified review posted May-11-2013

"Parts got here quickly and were exactly as I ordered."

Rating 10/10 5/5
modified review posted May-11-2013

" The parts I ordered were exactly what I wanted, shipped promptly, and at a great price.


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Rating 10/10 5/5
modified review posted May-11-2013

"1st order from PartsTree.com and I will order from them in the future. Easy to find the parts I needed. Good prices, and fast shipping. Very satisfied and would recommend."

Rating 10/10 5/5
modified review posted May-10-2013

"A small order, great service, delivery sooner than described.

The redesign of the motor cover shows what could happen if the product had been engineered correctly in the first place.

The service rep was top notch, friendly and product knowledgeable.

Thanks again"

Rating 10/10 5/5
modified review posted May-10-2013

"This was our first experience with Parts Tree. We were referred by a relative who is a repeat customer. The website was user friendly and the inventory was impressive. The order process was simple and communication was excellent. Delivery time was as expected. We are very satisfied and will no doubt be purchasing again."

Rating 10/10 5/5
modified review posted May-10-2013

"Part for my mower was easy to find. Also having the parts book online to refernce gave me confidence that I was buying the right part. Their prices are very reasonable"

Rating 10/10 5/5
modified review posted May-10-2013

"I recently purchased a carburator for my Poulan/Weedeater chainsaw. I just installed the carb and it seems to me it is a re-manufactored one and the chainsaw doesn't run properly. I should of known with such a good price (the best price I was able to find on the market), it would be a refurbished carb. I haven't had time to call the company back or call customer service as of yet. But I will."

modified review reply posted May-10-2013
PartsTree's Avatar
PartsTree, PartsTree.com rep has responded

“We greatly appreciate customers taking the time to give us their feedback. We have contacted our customer and are working together to determine what is causing the carburetor to function improperly. Many factors can affect the performance of a carburetor, and we are determined to find out what the possible cause for this problem may be. We at PartsTree take great pride in the services we provide and the brands we sell.  PartsTree.com sells more OEM parts than any other servicing dealer in the US. We are the number one dealer for MTD/Cub Cadet/Troy-Bilt/White Outdoor parts, Toro/Lawn Boy parts, Husqvarna parts, Echo parts and Tecumseh parts.  We do not stock refurbished, aftermarket or off-brand parts. We will continue to research this issue until a mutually agreeable resolution can be reached with our customer.
PartsTree.com
Customer Relationship Manager”

 
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