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partstrain.com

Automotive

Rating 3.19/10 29 reviews
(309 lifetime reviews)

3.19/100 (6-month rating)
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All Customer Reviews (309)

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Rating 10/10 5/5
modified review posted Jun-04-2006

"Ordered two replacement Chrysler fog lamps from partstrain.com (U.S. Auto Parts) at 1/2 the price of what the dealer wanted for them. Smooth ordering process, timely shipping, and the fog lamps even came with new bulbs.
Very happy with my experience ordering from partstrain.com"

Rating 10/10 5/5
modified review posted Aug-18-2006

"I bought a replacement side mirror for my car at about a third of the price everyone else wanted. They emailed a confirmation right away, shipped the next day, emailed a tracking number right away, and the product was great. No complaints at all."

Rating 10/10 5/5
modified review posted May-20-2008

"I ordered two front signal lights and a headlight assembly from Partstrain recently. Because of some negative reviews, I order the signal lights first. I sent in my order through their website, got email with tracking number the next day. The parts came one week later. I installed the lights and they work wonderfully. Satisfied with this, I ordered the headlight which costs a little bit more than the signal lights. Again, I got email confirmation and tracking number and received the part in about a week. But this time, I could see that the plastic part of the headlight was defective because it broke when I installed it. I emailed them and ask to fix the problem or return the part. The next day after one round of email, they sent me a Return Authorization Number. I returned the part and got my money back in about a week. Obviously, I am a happy customer."

Rating 10/10 5/5
modified review posted Feb-10-2009

"I ordered a new Alternator from them. Within 4 days, I had the part which worked great.

Absolutely no problems"

Rating 10/10 5/5
modified review posted May-09-2009

"I recieved fast prompt service and the parts was the correct parts I ordered I will be useing parts train service again and I will be telling my friends about parts train thank you for the great service . "

modified review This review was modified by Ravenwolf60 on May 09 2009 06:18:56 AM
Rating 10/10 5/5
modified review posted May-09-2009

"To whom it may concern the prices from Parts Train beats Orielly Autoparts, Auto Zone, Advanced Auto, and many other local auto part stores Thank you"

Rating 10/10 5/5
modified review posted May-09-2009

"I am highly satisfied with Parts Train. The website helped me find the part quickly and at a good price. The order process was simple. It shipped promptly and when it arrived was packed well. The part appears to be identical quality to the OEM part it is replacing. Thank you."

Rating 10/10 5/5
modified review posted May-10-2009

"I have once again had excellent service with PartsTrain. My order was delivered in less than 5 days with standard shipping and they have great prices for all of my car parts. I will continue to order through them and have recommended them to several people. The other people I know who have used this site also agree that their service and shipping speeds are worth repeat business."

Rating 10/10 5/5
modified review posted May-10-2009

"I ordered on a Sat, and the item showed "in stock". On Mon., I called, but the 2 customer service phone numbers were not working, and so I used online help. The online rep told me my order had already been shipped. The next day (Tues), I received an email saying the part was out of stock, and sorry for the inconvenience, but they were cancelling my order. Thankfully, getting the part wasn't urgent this time around, but I won't use this company again to avoid being frustrated when I really need a part to ship immediately. This was my first "test" run of the company, but they're badly organized for a car parts retailer. Go with someone else unless you have plenty of time to wait for your order. "

Rating 10/10 5/5
modified review posted May-10-2009

"I have used other parts companies and have always been displeased. Parts Train restored my faith in purchasing parts on the internet. The part fit perfect and the shipping was excellant and delivered on-time.
I will be using Parts Train when the needs arise.
Thank You for your professionalism and dedication to service."

 
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