We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.


Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

Store InformationStore Info
Full Rating Profile
  • Parts Train Parts Train Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.07/10 9.07/10
    Chance of future purchase: Rating 8.86/10 8.86/10
    Shipping & packaging: Rating 8.29/10 8.29/10
    Customer service: Rating 7.90/10 7.90/10
    Return/Replacement policy: Rating 8.33/10 8.33/10

844 Customer Reviews

Rating 10/10

"Great store and the customer service was above superb!
I will order again and a special thank you to George who was truly helpful!

Rating 10/10

"I had been searching everywhere for over 6 hours for a a part for my Plymouth Laser 1991. NO ONE had the part I needed until I continued my search and came across this website. The service agent was very knowledgeable and helped me get the exact part I needed to keep this great car running. I am SO happy and can't wait to get this vehicle going again. They just don't make them like they used to. I have bookmarked this website so if ever I need another part, I 'll know EXACTLY where to go. I am SO thankful for your store!"

Rating 10/10

"I have used Parts Train in the past and like their service. I can purchase quality replacement car parts at 1/4 to 1/5 a dealer's price."

Rating 8/10

"I love this store! The first I ordered through e bay (which said it would fit) but the exhaust sensor connector didn't fit, I e mailed the sales team and within 24 hours I had a return shipping label to send the part back. Every once in awhile a part isn't going to be right, and not having to jump through hoops to get my money back/the correct part is what will keep me shopping here, good customer service always wins in my book."

Rating 2/10

"Called to cancel order BEFORE tracking number was sent...which by they're website you can do. Got the run around that "they could not find the DOOR" that I had ordered. Was told to call back when tracking number was sent. Called and was then told that I would have to wait 24 hours to get a return started. This company does nothing but lie and scam to get your money. I HIGHLY recommend shopping elsewhere. Found same part on RockAuto cheaper and with less shipping cost."

Rating 10/10

"Parts Train has a complete website where you can find the correct spare part you are looking for. It´s easy and clear, and there are a wide variety of alternatives to choice."

Rating 10/10

"partstrain has the best value in parts and their online system is easy to use."

Rating 10/10

"I easily found what I needed and the ordering process was simple. "

Rating 10/10

"Wonderful. Just what I needed and happened to be in a close area for shipping. Thank you so much. My poor Baby HHR had had nothing but problems lately. Why someone chose to pry off a cover for a tail light is beyond me. You are my savior, cheaper and closer are always a plus. Thanks Guys. I now know where to get my parts. THANK YOU. AKA Gravy"

Rating 10/10

"Easy to use...user friendly! Thank you!"

Rating 10/10

Loved the ease of use of the site!!
Wished there were more active promo codes but loved the site overall! Great prices and service...:))
Thanks Parts Train,
Mike O'Rourke

Rating 10/10

"Got just what I wainted for a great price"

Rating 8/10

"good service and good pricing. never had an issue"

Rating 10/10

"Parts train has very good products at a very good price and the website is very easy to work with."

Rating 10/10

"Fantastic service and delivery is lightning speed thanks you. Cant get the parts at a local part store as cheap or as fast"

Ratings Calculation Change

Share Parts Train's store rating

Parts Train is a Merchant Member! Learn more

Parts Train is a merchant member
Parts Train participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.