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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Parts Train Parts Train Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.07/10 9.07/10
    Chance of future purchase: Rating 8.86/10 8.86/10
    Shipping & packaging: Rating 8.29/10 8.29/10
    Customer service: Rating 7.90/10 7.90/10
    Return/Replacement policy: Rating 8.33/10 8.33/10

844 Customer Reviews

Rating 10/10
5/5

"Great store and the customer service was above superb!
I will order again and a special thank you to George who was truly helpful!
"


Rating 10/10
5/5

"I had been searching everywhere for over 6 hours for a a part for my Plymouth Laser 1991. NO ONE had the part I needed until I continued my search and came across this website. The service agent was very knowledgeable and helped me get the exact part I needed to keep this great car running. I am SO happy and can't wait to get this vehicle going again. They just don't make them like they used to. I have bookmarked this website so if ever I need another part, I 'll know EXACTLY where to go. I am SO thankful for your store!"


Rating 10/10
5/5

"I have used Parts Train in the past and like their service. I can purchase quality replacement car parts at 1/4 to 1/5 a dealer's price."


Rating 8/10
4/5

"I love this store! The first I ordered through e bay (which said it would fit) but the exhaust sensor connector didn't fit, I e mailed the sales team and within 24 hours I had a return shipping label to send the part back. Every once in awhile a part isn't going to be right, and not having to jump through hoops to get my money back/the correct part is what will keep me shopping here, good customer service always wins in my book."


Rating 2/10
1/5

"Called to cancel order BEFORE tracking number was sent...which by they're website you can do. Got the run around that "they could not find the DOOR" that I had ordered. Was told to call back when tracking number was sent. Called and was then told that I would have to wait 24 hours to get a return started. This company does nothing but lie and scam to get your money. I HIGHLY recommend shopping elsewhere. Found same part on RockAuto cheaper and with less shipping cost."


Rating 10/10
5/5

"Parts Train has a complete website where you can find the correct spare part you are looking for. It´s easy and clear, and there are a wide variety of alternatives to choice."


Rating 10/10
5/5

"partstrain has the best value in parts and their online system is easy to use."


Rating 10/10
5/5

"I easily found what I needed and the ordering process was simple. "


Rating 10/10
5/5

"Wonderful. Just what I needed and happened to be in a close area for shipping. Thank you so much. My poor Baby HHR had had nothing but problems lately. Why someone chose to pry off a cover for a tail light is beyond me. You are my savior, cheaper and closer are always a plus. Thanks Guys. I now know where to get my parts. THANK YOU. AKA Gravy"


Rating 10/10
5/5

"Easy to use...user friendly! Thank you!"


Rating 10/10
5/5

"Hello,
Loved the ease of use of the site!!
Wished there were more active promo codes but loved the site overall! Great prices and service...:))
Thanks Parts Train,
Mike O'Rourke
"


Rating 10/10
5/5

"Got just what I wainted for a great price"


Rating 8/10
4/5

"good service and good pricing. never had an issue"


Rating 10/10
5/5

"Parts train has very good products at a very good price and the website is very easy to work with."


Rating 10/10
5/5

"Fantastic service and delivery is lightning speed thanks you. Cant get the parts at a local part store as cheap or as fast"


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Parts Train is a Merchant Member! Learn more

Parts Train is a merchant member
Parts Train participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.