Parts Train Reviews - partstrain.com Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
partstrain.com

Automotive

Rating 8.10/10 496 reviews

8.10/100
Facebook share
Parts Train is a merchant member
Parts Train participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,969 merchant members.
 

All Customer Reviews (511)


Rating 10/10 5/5
modified review posted May-20-2013

"Thanks Parts Train you make it so easy to get the part you need and what is even better is the price."

Rating 10/10 5/5
modified review posted May-15-2013

"I love the web site it is easy to use and get the parts I need. I like how you put the car you have in and it is quick to find parts."

Rating 10/10 5/5
modified review posted May-15-2013

"Always able to easily find what I need at reasonable prices!"

Rating 2/10 1/5
modified review posted May-14-2013

"I placed an order on their website and realized it was the wrong part, then within 45 min talked to a representative and had my cancelation notice put in. They told me there was no guarantee that the order could be stopped. What they should have said was we choose to ship orders even if canceled so that we can charge you 10% of what the item costs for restocking plus hold on to your 300$ while we incrue interest for the next month. These people are crooks, should have a warning on google that says buyers beware, cheap parts, terrible service, and refusal to cancel orders once placed, even if only minutes after the purchase. I waited on hold for 25 to speak to a foreign call center supervisor who had no authority to do anything. Please go elsewhere with your money. I will never waste mine again. "

Rating 10/10 5/5
modified review posted May-13-2013

"Very good prices and discounts. Easy to navigate and a lot of selections on parts. "

Rating 10/10 5/5
modified review posted May-13-2013

"Your site is very user freindly which is a lot considering other sites. The ordering process was very good and efficient."

Rating 10/10 5/5
modified review posted May-13-2013

"Great price on parts. Hopefully it gets here soon"

Rating 10/10 5/5
modified review posted May-06-2013

"Locating a part for my vehicle was quick and easy. Affordable pricing and shipping as well."

Rating 10/10 5/5
modified review posted May-06-2013

"This is the first time I by parts in Parts train. I like because is fast and we find good prices.
thank you"

Rating 10/10 5/5
modified review posted May-03-2013

"The website was easy to navigate. I found the part I needed in no time, and got a great price."

Rating 2/10 1/5
modified review posted May-03-2013

"I made my order on the internet on 4/26, it showed in stock and paid for it, I paid 45.96 with shipping. I got no emails or responces on my order and when i checked my bank account the money was reversed. So I called out of concern and to confirm the order on 5/1, stressing that needed this part because I was going out of town and needed my truck fixed. I was told everything was fine and this order would be shipped soon and the my card would be chrged when they ship it in 24- 48 hours. The agent on the phone reassured me twice that everything was fine and she told me she would send me an email with the tracking. I still got nothing.
I called again on 5/3 when I got no email or tracking number and was told my order was not in stock and would not be available for 3 weeks.
I asked about other options and they wanted to sell me basicly the same thing for twice as much a the first order. So I asked for a discount and they wanted to discount it a whole $4 and free ground shipping wich would take 7-10 business days, even though I stressed I needed this part by 5/6 at the absolute latest. This is called a bate and switch which is a scam. I would never order or recomend this company to anyone. "

Rating 10/10 5/5
modified review posted May-02-2013

"Excellent illistrations of parts not like some parts sites with just part number. fast check out, i can seriously make a repair fast and get customers back on the road.
dh"

Rating 10/10 5/5
modified review posted Apr-30-2013

"Fast, accurate parts service. Ordered in the afternoon and the parts were at the shop door at 11 AM the next morning."

Rating 10/10 5/5
modified review posted Apr-29-2013

"Very easy site to use. Found the part I needed quickly and the price was right."

Rating 10/10 5/5
modified review posted Apr-29-2013

"I have used Partstrain.com several times. Their prices are unbeatable. I've never gotten a wrong item and their website makes it so easy to find the part I;m looking for. I highly recommend."

 
wall street journal logo