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Store Rating and Reviews Parts Train

Homepage: http://www.partstrain.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 8.03 / 10
Six-Month Reviews: 47
Lifetime Reviews: 56

   


Lifetime Rating: 7.28 / 10
All Stores Avg.: 8.07
7.17 Pricing of Products and Services
7.13 Likelihood of Future Purchases
7.39 Shipping and Packaging
6.50 Customer Service
5.71 Return or Replacement
Show Reviews Read all 56 reviews below.

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 Parts Train Customer Reviews
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Reviews 1 - 15 of 54
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Very Satisfied
Reviewer: suave09
Click Here to See the Profile for suave09

6/6/09 9:01 AM
Hi ordered my door handle for my car. It was a fast  
painless way to get it. I received it a few day's  
later no problems. It fit perfect i will be back for other parts.  
 
Thanks,  
Chris

Neither Satisfied Nor Dissatisfied
Reviewer: roxydeva
Click Here to See the Profile for roxydeva

6/4/09 9:21 AM
They did NOT have my "in stock" item.. but they did refund my money with in the week. I suggest calling first/or ordering via phone if you are counting on the part.

Very Satisfied
Reviewer: chuck E
Click Here to See the Profile for chuck E

6/3/09 6:05 PM
Item was exactly what I ordered. It fit perfectly on my car and took very little time to install. In addition the shipping was very fast, received part in a few days. Thanks much and will do business in future. I'm a very satisfied customer.  
 
Charles Egland Jr.  
 

Very Satisfied
Reviewer: donkeys
Click Here to See the Profile for donkeys

6/2/09 1:36 PM
Ordering from Partstrtain was a pleasure and shipping was right on time. I was happy with the prices but the quality control could have been better. The grille was ok and fit just fine. The bumper had a slight crease on the drivers side and one of the bolt holes was not properly cleaned.

Somewhat Satisfied
Reviewer: marcmoose
Click Here to See the Profile for marcmoose

6/2/09 11:22 AM
Average parts selection, shipping and handling costs are outrageous. Ships fast.

Somewhat Satisfied
Reviewer: Red_Barron
Click Here to See the Profile for Red_Barron

6/2/09 10:13 AM
Overall service good.  
Took about a week for the part to be shipped. With weekends included, it took about a week and a half to recieve shipment after order was placed. (time was not a huge issue though so I chose the least expensive shipping method). All in all, a low-hassle transaction.

Very Satisfied
Reviewer: mjgandbat
Click Here to See the Profile for mjgandbat

6/1/09 3:37 AM
good prices...fast delivery but wished they had my Clutch Slave Repair Kit in stock but other than that they were great and will continue to use them for my part needs

Very Satisfied
Reviewer: dfritz23
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6/1/09 12:11 AM
got the order very quickly and was exacly as I ordered

Very Satisfied
Reviewer: swagers
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5/31/09 9:30 PM
Great company With Great Parts And Prices.Had A Problem And They Resolved It very Quickly.Shipping Was Also Very Quick.

Somewhat Satisfied
Reviewer: f75ever
Click Here to See the Profile for f75ever

5/31/09 12:22 PM
I have ordered from you in the past and I have never had any problems when buying one item. This last purchase I ordered two things and will be receiving them a week to two weeks apart.

Very Dissatisfied
Reviewer: tenbanshee
Click Here to See the Profile for tenbanshee

5/30/09 9:21 AM
When I ordered the item online it said it was in stock, They sent me my money back and did not say why, so I called. I was told that the online site was not always up to date and that they were out of stock, well I have check back for the last 2 weeks and it still says in stock, but they are still out of stock. I guess I order from a different place.

Dissatisfied
Reviewer: ahovde
Click Here to See the Profile for ahovde

5/28/09 6:27 PM
I was pleased with the speed of delivery, but minorly irritated by the product itself. I ordered a front license plate mount for my 98 Acura 3.5 RL, and recieved a part that was built for an integra?? I called the customer service and they said, "no its the right part", so i tried it out. As it turns out, the part was designed for another vehicle, but just so happens it fits on my Acura when placed upside down. I was not exactly thrilled with this idea, as the part seemed jimmy rigged to fit and was resting at an angle against the lowest front grill. The way this part fit was not exactly a good look, considering the ACTUAL mounting location for the OEM front license is a foot above where this part rests. I guess my car is street legal now, but the part was a little below the standard i was expecting. If there was a part actually disigned to specifically fit MY car, i would be thrilled to find it. I guess your part works, but i hope to find a better "permanent" solution. Thanks, Sincerely, Albin Hovde

Neither Satisfied Nor Dissatisfied
Reviewer: macksmart
Click Here to See the Profile for macksmart

5/28/09 11:01 AM
Well. . . . . I got my wheel cover for my Hummer in a timely manner, but, when I put it on, there was a small tear (1") right out in the middle of it. Mind you, I installed it in full sun on an 81-degree day and the fabric was quite supple. I have covered the tear with black electrical tape, but I'm disappointed that my new wheel cover for my $62,000 vehicle isn't perfect. I would have ordered the denim version, but with leather seats it just doesn't seem right to put denim anywhere on the vehicle.

Very Satisfied
Reviewer: bklinsky
Click Here to See the Profile for bklinsky

5/26/09 5:43 PM
Exactly as described, very fast shpping. Extremely easy to install.

Dissatisfied
Reviewer: mdjoyce
Click Here to See the Profile for mdjoyce

5/26/09 5:19 PM
Ordering was easy and there was a good selection. The purchase transaction was smooth and easy HOWEVER, the rest of the transaction has been less than easy. When I log into my account (with my email address) there is no order. I can use the track shipment option using the order number I received VIA EMAIL and the tracking links don't work. The web site needs work on the back end of the transaction. I called the shipping company to track the package today (5-26-09) and they informed me that the parts WERE STILL IN LA. I ordered the parts on 5-19 and my tracking number was sent via email on 5-20. The shipping company is AGS (AGSystems.com). I would not recommend this shipping company to anyone. My parts have not moved in 3 working days. Therefore I would not recommend companies who use them either. This would include Parts Train.

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