5/5

posted May-01-2013

"Decent Pricing...Parts delivered fast and accurately...You can trust this site."

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5/5

posted Feb-19-2013

"I was able to diagnose the problem with my GE fridge ice maker using the PartsDr forum. This was the only website that actually helped find the problem. We had gone without ice for months until I found PartsDr.

They have nearly instant response to questions from technical help to shipping.

Shipping was amazingly fast. I paid for standard shipping ($6.99), submitted my order around 1pm local time and got my part the next day!! Wow –I was impressed.

I also needed the bottom panel to a Kenmore oven but couldn’t find it on their site. I emailed to ask if they had it and about 10minutes later they sent a link to the part I needed. And – it was the best price on the internet.

Bottom line – excellent technical support, great prices, fast shipping!!
"

This review was modified by bhunjp on February 19 2013 05:48:08 AM

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5/5

posted Sep-15-2011

"I needed a new control board for our GE side-by-side fridge (at least I was pretty sure that's what it was). Did a search and found a lot of companies selling the board I needed.

Parts Dr was one of the companies listed - their price was much lower than other stores - and they had live chat. The chat rep was knowledgeable, helped me make sure the part I wanted was for the exact model of fridge. He was also very careful not to try to play "remote repairman" just to talk me into buying the part.

I checked with a local appliance repair company and they wanted about $100 just to come out and look - and said if it was the control board, they would have to order it and come out again. And I'm pretty sure they would have charged me full retail price for the board.

So, I ordered the board and went for the 2-day shipping at a very reasonable cost (some companies have low prices on items but make it back up in inflated shipping costs).

Although it was way past close of business when I ordered the part on Monday night - it arrived Wednesday afternoon. 10 minutes later it was installed and Fridge is now back under control instead of having a mind of it's own....

Obviously, DYI appliance repairs aren't for everyone - but I certainly know where I'm going next time I need parts !!!"

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5/5

posted Sep-01-2011

"Not only did I get the part I needed; I also was able to replace the part on my Whirlpool Front Load washer w/o TOO much trouble from the customers' comments left on the site. I could not have done it with out that. Also, I didn't need one of the two parts I needed so I returned it with no problem. So glad I found PartsDr.com"

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5/5

posted Sep-01-2011

"The Support Chat from Ryan not only helped me diagnose the problem with my washer, but his knowledge gave me the confidence to attempt this repair on my own. The part arrived next day as requested, was new in box as advertised, and installed easily. Best of all the washing machine is now working great and i had a chance to really clean it from top to bottom. "

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5/5

posted Aug-07-2011

"Excellent and speedy service! They let me know they didn't have the part in stock and would have it sent direct from the manufacturer. It arrived two days later! "

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5/5

posted Jul-27-2011

"I ordered a part on Saturday and received it on Tuesday (standard groud shipping). The part was a whirpool pump mechanism for a dishwasher. Communication with this seller was excellent (received timely notifation of receipt of order, and tracking when part was shipped). Price/shipping price was better than ebay and other sellers given that I needed the part as soon as possible. Part is working fine and was a excellent fit. I would definately order from PartsDr again."

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5/5

posted Jul-13-2011

"I did a lot of investigating on this part ( Washer Pump for a Whirlpool Duet HE washer) I called numorous parts/service dept in our area, no one was able to even come close to the price (including shipping) for what "Parts Dr" could do.. If asked "would you work with them again"???? H*** Yeah !!!!!
Stacey ( Southern Wisconsin)"

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5/5

posted Jun-25-2011

"I spent a significant amount of time "corresponding" with several online troubleshooting sites in an attempt to diagnose and possibly repair my refrigerator problem myself (the automatic defrost wasn't working properly).
It was an effort in frustration on several levels and I was left uncertain of the alleged expertise of the individuals who responded. It was my immense good fortune to have found Parts Dr and to finally speak with a live person (Ryan) who clearly understood my problem in seconds, confirmed what I suspected to be part of the problem and then to proceeded to tell me what else needed to be replaced. Replacement parts arrived in two days, were installed following Ryan's instructions, and my refrigerator was operating normally within hours. Not only did I save countless dollars in service repair costs but Parts Dr prices were the lowest I found on the internet and shipping couldn't have been more reasonable. Professional, competent, knowledgeable...it doesn't get any better than this!"

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5/5

posted May-30-2011

"Ordered a couple of parts for my dryer with just the standard $6.99 ground shipping and I received the items only two days later!"

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