My PC's motherboard had a major failure so I turned to PartsPC to help me put together a suitable mobo combo. They set up the board, tested it and got it to me in only 3 days! My system was back up and running and better than ever. I cant thank them enough for the great service.

STAY AWAY from this crooked company. I carefully researched the RAM I needed for my PC and found it at Partspc. The RAM was DOA, confirmed with a memory test. When I contacted PartsPC about it, they ignored the fact that it was bad RAM and told me I had purchased high density ram and my motherboard required low density. They offered to sell me working RAM for an extra $18, or charge me only $21 for restocking. This is my response to this nonsense:  
"Thank you for responding. However, you have been given inaccurate information by your technical people. Being aware of high density compatibility issues, I ordered LOW DENSITY RAM. Check out my SKU 18416. And you guaranteed compatibility with ANY computer.  
Please don't play me for a fool with BS about having advertised this SKU as high density. The ad is still there, stating LOW DENSITY. Read it and then send me working RAM without trying to scam more money out of me.  
http://www.partspc.com/ProductDetails.asp?CatID=56&ProdID=18416  
 
Or refund the full price I paid without skimming off "restocking" charges or whatever you call it. I am angry about this fraud and will pursue it to the end. Please do the right thing and avoid problems for both of us."  
 
Why would they restock bad RAM? So they could sell it to the next sucker and scam another $21 out of him/her?  
They also recommended some "heat spreaders" which I bought. They had a label saying using them would invalidate the RAM warranty. Then they tried to back out of their warranty on that basis even though I didn't use the spreaders and told them so on a number of occasions.  
It wasn't until I involved the Attorney General's office and informed them I was pursuing action through PayPal and my credit card company that they began to take me seriously.  
Ultimately they did refund my money. But they only responded to force. Unless you want to spend time and money fighting them, stay away. There are plenty of good online sellers. This is not one of them.

Ordered my memorey on Monday, received it on Thursday and installed it that day. Every thing works great and will buy from PartsPC again. Great service and cheap prices. Will recommend them to anyone who needs upgrade or replacement parts. Great job guys. Thanks

Bait and switch is right, I normally get my parts from the VERY RELIABLE newegg, but newegg is no longer carrying the socket 939 boards. Needing one to fix my friends dead board, I ordered the Foxconn 6100K8MA-RS from partspc. What I got, was my credit card charged 2x, and sent 2 mother boards. BOTH being the WinFast 6100K8MA. NEVER AGAIN will I use this company.

Add me to the list of deceived consumers. I purchased a 1GB pc3200 DDR module and it did not work. After further research, I discovered that my computer (like many others have experienced)does not work with HIGH DENSITY RAM. It is true that PartsPC.com indicated that the RAM was high density;and my ignorance contributed to my victimization; but their having wording such as "buy with confidence", "satisfaction guaranteed", "life time warranty" put the nail in the coffin (guess who's inside the coffin). On top of that, during the checkout process, they continually attempted to sell me "additional" assurances(which raised a red flag, but the deal was Soooo good! ). I will be requesting a refund Monday. From other posts, Im expecting to get the "run around". I will also be monitoring my credit card account as well. With such questionable business practices, who knows what else they may do. Buyer beware. Dont be a victim.

Experience with company, especially shipping and customer support, extremely poor. Order placed a week ago now, and part still has not shipped. UPS billing information received 4 days ago but no shipment delivered to UPS. When email sent, took two days to get a response, and it simply said order has shipped. However, it has not. Merchant does not seem to care about customer service at all. I would recommend not shopping with this merchant if you expect your part anytime soon, or want someone with good customer service.

DO NOT BUY - SCAM - BAIT & SWITCH  
 
First the positive reviews are fake, that they have made themselves. Just read the wordings. These people are incapable of being trustworthy. Ordered memory, got crap instead. Whole business model is to bait and switch to expensive memory by sending customer bad memory first. Also you will end up paying shipping costs back for defective item. I even insured it because I wouldn't hold it against them to commit mail fraud and say the item was damaged during shipping and I'm responsible.  

I have to say that they are most pleasant to work with, I had two customers cancel and Partspc took the shipment back without any argument. They were fast and pleasant and I plan to cuntinue any busnesss with them.

Ordered an Intel Moboard combo with memory and a case. I'm using my old video card and drives. I paid to have them set it up and test it. I ordered it on Saturday and got it Friday afternoon shipped UPS ground from CA to TN. Everything works great and I am very satisfied. I have ordered from them before and would do buisiness with them again.

I ordered RAM online that was advertised with free shipping however shipping charges were added at checkout. I called, they were very polite, and said it was web site error and removed the shipping charge. The memory came very quick. but both sticks were defective. I filled out an online RMA for a refund but the terms were different then the web site. The RMA form stated that the refund is based on the current “market value”, which is naturally much less then the price paid. I called, they were very nice, said that the web site terms needed to be updated and refunded my purchase price minus the 15% restocking fee. You be the judge, I won’t be buying from them in the future.

Two orders successfully delivered as promised. No problems at all. Their prices are excellent and I've had no problem getting answers to my compatibility questions. My only criticism is that shipping could be faster. They ship UPS Ground, and it took 13 days for both my orders to arrive. However, you can upgrade to faster shipping by paying big money. This is a VERY REAL review. I am a happy customer and will be returning for all my needs.

I ordered 1GB of DDR 3200 memory from Partspc.com. A few days later the RAM arrived but when it was installed in my machine it registered as 512MB. At first I thought it might be an issue with my machine so I tried the RAM on another laptop that was a different make and model and it also registered as 512MB. Next, I took the RAM up to the local computer store and they checked it out and told me I got scammed.  
 
I called PartsPC and after several tries I was able to get someone on the phone. The helpdesk person there insisted that is was something wrong on my end and he refused to listen to what I was telling him. The next day, PartsPC sent me an email stating that my machine was not compatible with the RAM that I purchased. However they have the correct RAM for an additional $30 or I could get a refund of 43.75 for the RAM that I purchased from them for 51.99.  
 
STAY AWAY FROM THIS COMPANY!!!  

The memory arrived quickly; no prob with delivery. One of the memory chips failed after running 3 months; it was a real hassle to get a replacement.

These people are real scam artists. Bait and switch is their game and they will suck the life out of you. They are lazy liars not worthy of camel spit. Run from these losers

I will never deal with these folks again.  
 
I ordered a 1 G DIMM for a Dell. The price was very good. Delivery was satisfactory. However, the DIMM they shipped was dead on arrival. I tried it on 3 systems under 2 different operating systems. There was no doubt that it was a defective part.  
 
I asked for an exact replacement via e-mail, phone, and online chat, planning on using it in one of many other working systems I service.  
 
After numerous phone calls and online chats, PartsPC never gave me a RMA number. Rather, they continued to try to raise irrelevant questions about whether it was the proper part for the PC.  
 
Through the process of dealing with their customer service, I dealt with apparent language problems, e-mail problems and phone calls that were not returned. After a month I finally gave up - the time was not worth the cost of the part.  
 
I believe, although I can't prove, that I encountered a deliberate policy of delay and obfuscation on their part in an attempt to avoid replacing a defective part. They succeeded in stopping my claim, but I want to create a record of their tactics.