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Stores > PartsGeek
  • PartsGeek
    • ADDRESS
      08053
    •  
    • BUSINESS HOURS
      Monday-Friday from 9AM-6PM EST
      GENERAL PHONE
      1-800-541-9352
      FAX
      n/a
    • SUPPORT EMAIL
      sales@partsgeek.com
      SUPPORT PHONE
      1-800-541-9352

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.01/10 8.01/10
    Chance of future purchase: Rating 7.60/10 7.60/10
    Shipping & packaging: Rating 8.04/10 8.04/10
    Customer service: Rating 6.87/10 6.87/10
    Return/Replacement policy: Rating 6.83/10 6.83/10
Voice your opinion! Review PartsGeek by clicking a star below.
No Avatar

Verified Customer
Rating 2/10
1/5
2017-09-15

Wrong part

"They sent the wrong part. I followed the instructions on how to make a return request to get the right part and have not heard back from customer service. Then they sent me a survey asking about my experience. No personal service. All automated, computer generated mishandling."

Rep reply posted Sep-19-2017

A rep from PartsGeek, theben01, has responded

“Hello,

We will call or email you today.

Thank you


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-15

"This was my first time to order from Parts Geek.com
Being overly stressed because of having car issues, the process went very smooth in finding the part that I needed, then ordering and the check-out process was easy and fast.
I received a confirmation in my email immediately along with directions to track my package.
I received my package on the day it was scheduled to arrive at my home.
I will be returning to PartsGeek.com if I need to order any car parts or accessories in the future. Also I will be telling family & friends that PartsGeek.com is the place to go!!
Thanks again PartsGeek.com for making my first experience a pleasant experience!!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-13

Mercedes mirror

"I ordered a right door mirror it can in broken. They quickly sent a return label and gave me credit, and sent a replacement that was in perfect condition. Very fast service! Thanks"


No Avatar

Verified Customer
Rating 2/10
1/5
2017-09-13

Poor policy

"I ordered a part got it quickly it was the wrong part. PartsGeek does not pay for your shipping when they make the mistake I feel this is unprofessional and wrong."

Rep reply posted Sep-14-2017

A rep from PartsGeek, theben01, has responded

“Hello,

We do pay for the return if we make the mistake, but you ordered the incorrect part and thus you were responsible for the return shipping. We have no problem admitting when we made the mistake, but we did not. The part you ordered stated it only fit Production: 08/01/1988-, which means it only fits if your vehicle was manufactured after 8/1/88 and based on the information your provided us, your vehicle was not made after that date, thus you ordered wrong and were responsible for the return shipping.

Thank you


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-13

FAST DELIVERY

"We got the part quickly. It installed as it should."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-13

awesome fast nice

"always a pleasure quick accurate nice web site "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-12

Super fast

"Great God quality and great service"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-12

Convertible top molding

"I purchased the convertible top to body molding for my R-52. The part was original equipment and the shipping was quite prompt. The only downside is that one pays list price."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-12

Way to save

"I ordered the parts at a much lower price than the others I've checked. The parts came quickly and correct. Definitely my choice for auto parts."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-12

good so far

"no problems as of yet with products shipping is high tho. I did a review and was supposed to get a 5.00 coupon ? "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-12

Business as usual

"It's my first place to look never had a bad experience."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-12

Mr.

"Thanks for the great part"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-11

Comment on Rear View Truck Mirror

"Mirror ordered, showed up at home in great shape and was just what was needed. It was for the left hand side. Next order will be for the right side. Good quality and good service.
Thanks
"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-11

On-Time Shipping

"Item arrived on time and as described "


No Avatar

Verified Customer
Rating 2/10
1/5
2017-09-11

Wrong part

"They sent me the wrong part then wanted me to pay return shipping I had to keep pushing until they agreed to send me a return shipping label "

Rep reply posted Sep-12-2017

A rep from PartsGeek, theben01, has responded

“Hello,

We will call or email you today.

Thank you


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