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partsgeek.com

Automotive

Rating 7.41/10 2,568 reviews
7.41/100 (6-month rating)
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PartsGeek is a merchant member
PartsGeek is a merchant member and currently DOES actively participate at ResellerRatings to monitor feedback and resolve any issues. This merchant is also elite. See all 1,945 merchant members.
 

All Customer Reviews (2,568)

sort by date, rating, likes

Rating 10/10 5/5
modified review posted Jan-31-2012

"Great! got the right parts, short wait, very satisfied, you are in my favorites list"

Rating 2/10 1/5
modified review posted Jan-30-2012

"Stay away. I order rotors and brakes for 2003 Expedition. Rotors fit no problem, however brake pad do not fir vehicle. I went with Parts Geek because I purchased EBC rotors and Pads and they had the best price. Problem is you can not talk to a person. Have to you customer service via email. Okay so obtained Return Authorization and noticed the address for the return was a few miles from where I live. Returned them in person no problem. A month went by no credit issued. Once again customer service via email. After several emails was told they cant find my return. I obtained a phone number for them and called them. Several times I was on hold waiting to talk to someone for 4:47 each ending with a message that due to high phone calls contact customer service via email. Went back to the place I returned them and they provided me a receipt that they (Parts Geek) was credited. They faxed the paper work to them and next thing I I received credit but was charges 15% restocking fee. I responded back stating it's an error on their part not mine. They responded by saying The part provided shows it fits your vehicle we are sorry. (NO REFUND for restocking) So stay away from them "

Rating 10/10 5/5
modified review posted Jan-30-2012

"You people really deliver! You have all the hard to get parts,(and they are hard to get for a 95 VW Cabrio), you sell them for a more than fair price, and you get them to the customer rapidly so he is not sitting around too long with a broken down car. If I were to make up a dream part's supplier it would be just like you!"

Rating 2/10 1/5
modified review posted Jan-30-2012

"I went online to look for an interior door latch cable for a Mazda MPV van. Went to several sites but Parts Geek was the only one that had a part called, and this is the exact description, "Dorman Interior Door Handle Latch Cable - Front Left". I orderd the cable and received a door handle. Even the description on the invoice was, "Door Handle Latch Cable". I requested a return but they wanted me to pay for return shipping. I would and have paid return shipping if it was my mistake. But since the part description was incorrect, I was told Sorry we don't pay for returns. In their FAQ section, it reads, "We do not offer return shipping reimbursement regardless of the party at fault. All returns are freight prepaid by the customer." There is also a 15% restocking fee. Thankfully, I didn't order a large or heavy part. That would have been a costly error. I will never do business with the Geeks again.

"

Rating 10/10 5/5
modified review posted Jan-29-2012

"Very good to deal with - prompt shipment, good quality item."

Rating 10/10 5/5
modified review posted Jan-28-2012

"I have two older cars. A 96 Grand Marquis and a 2000 Jaguar Vanden Plas. They are paid for but always in need of some maintenance, usually small sometimes larger. Parts Geek provides
everything I have needed at very reasonable prices. Now my friends ask me to order parts for them on a regular basis.
Thank you Parts Geek for making maintenance affordable and prompt."

Rating 10/10 5/5
modified review posted Jan-28-2012

"Great service and super fast. Got my order quick, thank you"

Rating 10/10 5/5
modified review posted Jan-28-2012

"Yes I got my part, I haven't put it on yet."

Rating 10/10 5/5
modified review posted Jan-27-2012

"ordering was simple, prices were very competetive, delivery was on time....will definitely use these folks again!"

Rating 10/10 5/5
modified review posted Jan-26-2012

"ordering Part Geek was great this My second time and just like the first I received my part in a timely manner and fit prefect."

 
 
 

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