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Store Rating and Reviews PartsGeek

Homepage: http://www.partsgeek.com Shop Now at PartsGeek
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.03 / 10
Six-Month Reviews: 474
Lifetime Reviews: 1109

   


Lifetime Rating: 9.17 / 10
All Stores Avg.: 8.15
7.72 Pricing of Products and Services
8.51 Likelihood of Future Purchases
8.81 Shipping and Packaging
7.75 Customer Service
5.52 Return or Replacement
Show Reviews Read all 1,109 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
Allenwood, NJ
customer support email:
sales@partsgeek.com
phone:
1-800-541-9352
customer support:
1-800-541-9352
business hours (est):
Monday-Friday from 9AM-8PM EST

FAX:


Trust and Ethics Policy
 PartsGeek Customer Reviews
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Reviews 1 - 15 of 1150
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Featured Customer Review
Very Satisfied
Reviewer: jrodimer
Click Here to See the Profile for jrodimer

4/20/09 1:19 PM
I was very satisfied with the whole process. I have ordered multiple times and will continue. Prices are the best, fast shipping and a very knowledgable sales staff make this company far superior than other parts companies. I have referred a few people to them and will definitely use again.  
 
Thank you.  
John Rodimer  
 Read More


Very Satisfied
Reviewer: Snake Doc
Click Here to See the Profile for Snake Doc

11/5/09 9:54 AM
My expirience with was straight forward and simple. I saved $186 on my purchase of 8 sprak plugs and a set of wires compared to the price my shop wanted to charge me.  
 
This site proved ease of us and presented great value...I will continue to use it for all my auto part needs.

Very Satisfied
Reviewer: mdnative1969
Click Here to See the Profile for mdnative1969

11/5/09 7:25 AM
PartsGeek never lets me down, always has the best cost on OEM parts and provides quick delivery. There are no headaches when ordering from PartsGeek. I wish all online stores could say the same. I have ordered from PartsGeek hard-to-get and critical parts multiple times and always received them ahead of schedule and in perfect condition.

Very Satisfied
Reviewer: bimmerdiva
Click Here to See the Profile for bimmerdiva

11/5/09 6:58 AM
I was very impressed with my first order. The prices were very competitive and the shipping rates were very affordable. I ordered my parts Wednesday morning and received them Friday afternoon. The company sent me several emails to update me on the progress of my order before it was shipped. I will absolutely do business with them again!

Very Satisfied
Reviewer: nguyenmt2
Click Here to See the Profile for nguyenmt2

11/4/09 11:40 AM
I needed to order a fuel cap and the website was easy enough to get through. I chose ground delivery within 3 - 7 business days. I actually got it within the next two days from the day I ordered. I was surprised at how smooth it all went especially since I am not a fan of online ordering.

Very Satisfied
Reviewer: dakotadreams
Click Here to See the Profile for dakotadreams

11/3/09 11:44 PM
Prices were easily the fairest and most straightforward on the web with no hidden costs. Shipping was quick and customer service was good.

Very Satisfied
Reviewer: marcwil01
Click Here to See the Profile for marcwil01

11/2/09 11:30 PM
The shipping was extremely fast and the product was exactly as it was on the website. I would definitely buy from Partsgeek.com again.

Reviewer: jiven
Click Here to See the Profile for jiven

11/2/09 9:43 PM
I love the service I got through you guys i will shop here for a long time i give you an 11 out of ten. Thank you so much.

Very Satisfied
Reviewer: fish56
Click Here to See the Profile for fish56

11/1/09 5:30 PM
I was looking for a spark plug wire set for my Nissan Frontier. There was a good selection and all were at great prices. I placed my order on a Sunday night and received the item Tuesday, incredible! I will continue to shop at PartsGeek and will definately recommend them.

Very Satisfied
Reviewer: QMarkk99
Click Here to See the Profile for QMarkk99

11/1/09 9:26 AM
Good prices and selection. Got exactly what I ordered and was delivered on time! Will order from here in future.

Very Satisfied
Reviewer: Batdude
Click Here to See the Profile for Batdude

10/30/09 4:13 AM
This is great place to shop for car & truck parts.  
I should have checked partsgeek instead of shopping around, Thanks for my part, I will tell all my friends about you.  

Very Satisfied
Reviewer: wick53
Click Here to See the Profile for wick53

10/29/09 5:34 PM
Fast shipment, great product, would recommend to others. A+

Very Satisfied
Reviewer: jasonmarino
Click Here to See the Profile for jasonmarino

10/29/09 2:28 PM
Was very pleasant experience. Billing and delivery were as told they would be. Very happy, will look to this service for future needs.

Very Satisfied
Reviewer: Highlander52
Click Here to See the Profile for Highlander52

10/29/09 2:21 PM
Great price, fast delivery, overall an excellent transaction.

Very Dissatisfied
Reviewer: tim197
Click Here to See the Profile for tim197

10/29/09 6:13 AM
I do not recommend using parts geek for the following reasons: they cannot be reached by phone. even though they have a phone number, they never answer it , nor do they call you if you leave a message for a return call. also, if they send you the wrong part, even if it is there fault, you pay the return shipping. They really botched an order of mine and it cost me 42.00 to return the parts. I tried calling them and had no luck. think about the lack of quality control involved here. why would they care if they were callous putting your order together? They are not taking any responsibility.

Very Satisfied
Reviewer: redbeardrelics
Click Here to See the Profile for redbeardrelics

10/29/09 5:46 AM
This was my first time ordering from Parts Geek, and I was pleasantly satisfied. The order confirmation and shipping communication was prompt and accurate, and my parts arrived very quick and were just what I needed. The parts prices were very fair as well. I will definately try Parts Geek again, next time I need parts.

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