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RatingsRating
Store InformationStore Info
Full Rating Profile
  • PartsGeek PartsGeek Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Allenwood, NJ
    • Contact: sales@partsgeek.com
    • Phone: 1-800-541-9352
    • Customer Support: 1-800-541-9352
    • Business Hours: Monday-Friday from 9AM-8PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 4.08/10 4.08/10
    Shipping & packaging: Rating 5.19/10 5.19/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: Rating 1.80/10 1.80/10

9,892 Customer Reviews

Rating 2/10
1/5
modified review posted

"Part I ordered shipped a week later of date ordered and arrived a week after that. When part arrived, it was the wrong part. Customer service sucks. They don't answer the phone and their e-mails are automated response. They don't refund shipping charges regardless of who's at fault. Not ordering from them again."


Rating 10/10
5/5
modified review posted

"It got here in no time, and very well packed."


Rating 10/10
5/5
modified review posted

"It came on time and was fast and easy!"


Rating 10/10
5/5
modified review posted

"good part discription along with pictures . fast delivery."


Rating 10/10
5/5
modified review posted

"Part came in on time and it works properly. Thanks!!"


Rating 10/10
5/5
modified review posted

"Part arrived on time and in great condition truly a great experience and I'll order from again!!!!"


Rating 10/10
5/5
modified review posted

"fast delivery and accurate "


Rating 6/10
3/5
modified review posted

"A $4.5 merchandise with $7 delivery and arrived later than this survey letter."


Rating 10/10
5/5
modified review posted

"Great product and fast shipping "


Rating 2/10
1/5
modified review posted

"I ordered two wiper blades from Partsgeek. One of the wipers I received was opened and was missing the attachment I needed. I couldn't reach them via their phone number, so I initiated a return through their ticket system. The ticket system started a return authorization requiring me to pay return shipping, even though they made the mistake. I was unable to reach them via their customer service phone number, as I sat on hold for about 10 minutes and was automatically disconnected. I emailed the ticket system asking them why I had to pay to return the item when they made the error. Their response was, "We do not offer return shipping reimbursement regardless of the party at fault. All returns are freight prepaid by the customer.""


Rating 10/10
5/5
modified review posted

"Exactly what I needed - quick delivery time too."


Rating 10/10
5/5
modified review posted

"A OK service. Exactly what I wanted at the price I needed."


Rating 8/10
4/5
modified review posted

"Shipping costs are over quoted and to damn high."


Rating 10/10
5/5
modified review posted

"I ordered a genuine manufacturer part for a very good price, and received it quickly. Very satisfied."


Rating 10/10
5/5
modified review posted

"Quick shipments! The right part and price - search feature was smooth and accurate"


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PartsGeek is a merchant member
PartsGeek participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,891 merchant members.