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RatingsRating
Store InformationStore Info
Full Rating Profile
  • PartSelect.com PartSelect.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
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    • option not available Money Order
    • option not available COD
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    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
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    • option not available Require User Registration
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    Other

    • option not available International Order
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.61/10 7.61/10
    Chance of future purchase: Rating 8.07/10 8.07/10
    Shipping & packaging: Rating 8.50/10 8.50/10
    Customer service: Rating 7.05/10 7.05/10
    Return/Replacement policy: Rating 3.33/10 3.33/10

9,381 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2016-05-23

"one of the push-rods was bent in shipping the aluminum rod.due to poor packing!!"

Rep reply posted May-24-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your review. I have sent you a message.”


No Avatar

Verified Customer
Rating 4/10
2/5
2016-05-23

If only they had shipped me actual product...

"Purchased replacement bulbs and filter unit for vented microwave. Bulbs came as ordered, the filter was just a taped up piece of cardboard with a professional looking label that had NOTHING in it. Weird!

Vendor issued a refund... I think. Apparently that will take a few more days. Really stupid that I had to make a claim like this.
"

Rep reply posted May-24-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your review. I have sent you a message.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-22

Thanks PartSelect.com

"Site was easy to use; reasonable price; received part quickly"

Rep reply posted May-23-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your review. We are happy to hear our site helped with your repair.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-22

Great service

"Great description on website help me order the right part."

Rep reply posted May-23-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for sharing your review with us.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-22

Bearing The Load

"The parts and how-to videos enabled me to repair our 19 year old Amana dryer at a reasonable price and in less than a week after the dryer started making a terrible metal-on-metal squeal on Sunday night.

I used the middle priced shipping option and the parts arrived in two days. I installed them on Wednesday night, after work.

I took the opportunity to replace all three of the rotating system's bearings and the front bearing-pads. I also vacuumed-out the lint that had built-up over the years. Hopefully the dryer is good for another 19 years.

One one piece of information that could have used that was not available via PartSelect.com was the proper order of the controller wires attached to the main terminals. I had detached the wires before I learnedthe dryer's top did not have to be removed in order to access the drive system's parts. Although I had taken notes on the order of the wire colors on the terminals, I had missed that there were 5 wires but 6 terminals. Which terminal needed to be the empty one?

The correct installation appears to be both red wires go on the terminals connected to the power cord's red wire. The white and green wire go on the terminal connected to the power cord's white wire, and the black wire went on either one of the two terminal tabs that are connected to the power cord's black terminal.
"

Rep reply posted May-23-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for sharing your feedback.”


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Verified Customer
Rating 10/10
5/5
2016-05-21

"Large inventory, quick response and informative installation instructions if needed. Used them a number of times.

Super service,
"

Rep reply posted May-23-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for sharing your review with us . We do enjoy hearing them.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-20

"Great service. Parts worked great. "

Rep reply posted May-23-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your review.”


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Verified Customer
Rating 10/10
5/5
2016-05-17

The parts worked

"The parts worked. The site guided me to the right parts."

Rep reply posted May-18-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your positive feedback, we appreciate it.”


Rating 10/10
5/5
2016-05-17

Just a little squirt!

"First time shopping at PartSelect. I needed a part for my Maytag dishwasher. I found the part quickly and the price was reasonable. I went ahead with FedEx shipping, a little more but worth it to see a smile on my wife's face when the glasses on the top rack come out sparkling again. Overall very positive experience."

This review was modified by ERBaker100 on May 17 2016 05:59:38 PM
Rep reply posted May-18-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your review”


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Verified Customer
Rating 10/10
5/5
2016-05-17

Delivered as Represented

"I had a perfect experience with PartSelect. Everything was as represented and on time.
I will use this service again, without question, and has been saved in my bookmarks.
Thanks Again
John Pestotnik
"

Rep reply posted May-17-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your review, we are happy that you had a good experience with our site”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-17

"Parts ordered were for my dryer. Received them very quickly and everything was as ordered. My husband fixed the dryer with no problems so we are very happy with service from this company."

Rep reply posted May-17-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your feedback”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-17

Excellent service

"I had a good experience with this company. I had to return a part because it was not exactly what I needed because the part diagram showed a newer model of the whirlpool oven which required screws. They were courteous and prompt in the refund. "

Rep reply posted May-17-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your positive feedback, we appreciate it”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-17

Gettin' It Clean Again!

"Needed to replace top spinner in KitchenAid Dishwasher. Dishes and glasses were being left with a film and food specs. Ordering the parts locally was not going to happen, so used PartsSelect to find and purchase parts. The search was easy and the ordering process was simple. Parts arrived the next day. The parts came with installation instructions. The installation was easy (15 minutes). Dishes and glassware are now clean and bright. Thanks!"

Rep reply posted May-17-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your review”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-17

Clean Dishes

"Parts were easy to install and the video was helpful. this is third time I have ordered parts from PartsSelect . parts were delivered on time and well packaged. will continue to use PartSelect for my parts. "

Rep reply posted May-17-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your positive review”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-17

your step by step replacement program was very helpfull

"your step by step replacement program was very helpfull"

Rep reply posted May-17-2016

A rep from PartSelect.com, partselect, has responded

“Thank you for your feedback, we appreciate it”


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