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RatingsRating
Store InformationStore Info
Full Rating Profile
  • PartSelect.com PartSelect.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
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    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.40/10 7.40/10
    Chance of future purchase: Rating 7.30/10 7.30/10
    Shipping & packaging: Rating 7.60/10 7.60/10
    Customer service: Rating 5.89/10 5.89/10
    Return/Replacement policy: Rating 3.13/10 3.13/10

9,293 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-27

"Very easy to find the parts and order them directions for installation where easy to follow!!"

Rep reply posted Apr-27-2016

partselect, PartSelect.com rep has responded

“Thank you for your positive review, we appreciate it.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-27

Part received

"It was very easy to order the part and have it shipped. The how to videos were very helpful.
Thank you
"

Rep reply posted Apr-27-2016

partselect, PartSelect.com rep has responded

“Thank you for your review”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-27

Great delivery time!!

"Order was processed very quickly; product is just as it was stated.
Thank you for your continued good service.
"

Rep reply posted Apr-27-2016

partselect, PartSelect.com rep has responded

“Thank you for your review, we appreciate it.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

happier than a pig in poop!!!

"My part was easy to find, reasonably priced and easy to order. They sent me a confirmation number right away and my part was shipped had a great time. I am completely happy with your service"

Rep reply posted Apr-27-2016

partselect, PartSelect.com rep has responded

“Thank you for sharing your review with us.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

"I ordered and had dishwasher part in 5 days and that included a weekend."

Rep reply posted Apr-27-2016

partselect, PartSelect.com rep has responded

“Thank you for your review.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

"I love that this site is easy to use. I used the recommendations after I presented my problem with two different parts for two different problems. I received them quickly, and because of the video was able to repair it myself! I save a lot of money because of this site."

Rep reply posted Apr-27-2016

partselect, PartSelect.com rep has responded

“Thank you for your positive feedback.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

Problem solver!

"The part I needed, at a great price, quick delivery... it doesn't get any better than that."

Rep reply posted Apr-27-2016

partselect, PartSelect.com rep has responded

“Thank you for your review.”


No Avatar

Verified Customer
Rating 4/10
2/5
2016-04-25

Part on Backorder

"Ordered a part for our refrigerator. Said it was in stock. Got an email a couple of days later that apologized, saying that they know that the website said it was in stock, but when they went to fill it, it was not there. They did offer us to let us cancel our order if we wanted to, with no restocking fee.

Checked with other sites for the same part, they are all on back-order. What can you do?
"

Rep reply posted Apr-26-2016

partselect, PartSelect.com rep has responded

“Thank you for your review. I have sent you a message.”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-04-25

i had trouble installing the new door switch because i wasn't able to line up the screws properly.

"it took me about a 1/2 hr. other then that it was easy to install. since the switch works now my light works inside the dryer."

Rep reply posted Apr-26-2016

partselect, PartSelect.com rep has responded

“Thank you for your review.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-25

Easy order, quick service

"Quick and easy way to order parts for my Jenn-Air range."

Rep reply posted Apr-26-2016

partselect, PartSelect.com rep has responded

“Thank you for your review.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-25

The baking element

"The baking element came in 3 days' I am back baking. Every thing went just as it was said. Thank You"

Rep reply posted Apr-26-2016

partselect, PartSelect.com rep has responded

“Thank you for your feedback.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-25

What was old is new again!

"I was in search of new drip pans for a stove that is at least 12+ years old, and was unwilling to pay an outrageous price. My search locally was unsuccessful and on a whim I went online.
Let me tell you how much I LOVE PartSelect. It is probably the easiest to use, most helpful website I have been on in YEARS. It told me where to look for the serial and model numbers on my stove, and when I entered the information, the diagrams that came up were very simple and easy to read. The prices are budget friendly and their shipping is expedient.
I will be checking this site again for a part for my refrigerator. Thank you for being so easy to use!
"

Rep reply posted Apr-26-2016

partselect, PartSelect.com rep has responded

“Thank you for sharing your review with us.”


No Avatar

Verified Customer
Rating 2/10
1/5
2016-04-25

wrong part

"i received the wrong part and i have to paid for return"

Rep reply posted Apr-25-2016

partselect, PartSelect.com rep has responded

“Thank you for your review. I have sent you a message.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-24

Awesome DIY resource!

"We got a used washer from a family member. We noticed a loud sound when the drum stopped spinning and then it started having random small leaks that appeared hours after we had used it. Begrudgingly I called a repair service. I was totally skeptical when two guys showed up who seemed to still be in training. They couldn't even get my machine apart to properly diagnose a problem. After about two hours, they guessed that the suspension springs needed replaced, but didn't know how many my machine needed, etc. They quoted me over $200 to come back to fix it. I said no thanks and they left with $50 for the "diagnostic visit."

Here's where PartSelect comes in to save the day. I used my model number and watched the super helpful videos on PartSelect about how to take my machine apart. The repair men couldn't figure it out, but with the help of the PartSelect videos, I got my machine apart no problem. PartSelect also made it clear that my machine needed three suspension springs...and once my machine was opened up, I noticed it only had two. One spring was completely missing.

To cut to the chase (after the long intro), with the info on PartSelect, I found the parts I needed and ordered them for about $20. They came quickly and the videos helped me and my husband figure out how to do the repair. And it was oh so satisfying to do it ourselves and not give the repairmen anymore of our money! To set the stage, I'm a young-ish housewife with zero technical training in this area, but a whole lot of common sense and parents who taught me that with a little tenacity, you can fix many things yourself. And that's what we did, with the help of PartSelect. Thanks!!!
"

Rep reply posted Apr-25-2016

partselect, PartSelect.com rep has responded

“Thank you for sharing your review with us. We are happy to hear we could helps with your appliance needs.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-24

Delivered what they said they would.

"What can I say? I ordered 3 dryer parts, I got three dryer parts. They were Original Equipment Manufacturer Genuine Parts, so they fit easily and correctly. I got what I expected.

PartSelect.com does what they say. That all companies do not seem to do that anymore does not take away from my pleasure that I got what I expected from PartSelect.com.

Thank you for doing what you said you would.
"

Rep reply posted Apr-25-2016

partselect, PartSelect.com rep has responded

“Thank you for sharing your review.”


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