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Stores > Pandawill

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Full Rating Profile
  • Pandawill

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Shenzhen, China
    • Contact: customerservice@pandawill.com
    • Phone: 86.755.83650148
    • Customer Support: 86.755.83650148
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.64/10 4.64/10
    Chance of future purchase: Rating 2.83/10 2.83/10
    Shipping & packaging: Rating 2.75/10 2.75/10
    Customer service: Rating 3.33/10 3.33/10
    Return/Replacement policy: Rating 3.06/10 3.06/10

2,984 Customer Reviews

Rating 4/10
2/5
2016-01-21

Could be better, not very good customer service

"Prices are a Little High, contacted customer however no help."



Rating 2/10
1/5
2016-01-18

Bad, high price, low quality products

"Made a few purchases, the price were high, delivery slow and the phones were low quality"


Rating 2/10
1/5
2015-12-03

"Worst customer's nightmare. Ordered Xiaomi Redmi Note 2 for $230 in the beginning of September, and not received it yet. The Support Team is extremely unhelpful, not even trying to investigate the case. Looks like I paid money for nothing."


Rating 4/10
2/5
2015-10-08

"my order is #100932644 shiped in 2015-05-29 21:48:23 but dont arrived yet. almost five months."


No Avatar

Verified Customer
Rating 2/10
1/5
2015-10-04

"you run out of stock on sku59425
you didn't bather send me any message about it
after 12 days an inquiry that I've sent you told me
that not the way to do business
"


No Avatar

Verified Customer
Rating 2/10
1/5
2015-09-30

"Hice el pedido el 30 de agosto de 2015 y lo han enviado el 22 de septiembre de 2015 ¿casi un mes?. Ahora hay que añadir 29 días laborables para que llegue.
Casi 2 meses para que llegue el envío es mucho tiempo.
"


Rating 10/10
5/5
2015-09-26

"The seller is very good service! Always interesting actions and polite salesmen!"


prokriti-inc's Avatar

Bangladesh Verified Customer
Rating 10/10
5/5
2015-09-15

"awesome customer service. very fast and safe shipping. nice product. A+++"


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Verified Customer
Rating 10/10
5/5
2015-09-14

"Very good smart phone. Very fast shiping. Everything as described, but unfortunately the slovenian language isn't available although it should have that language too. "


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Verified Customer
Rating 10/10
5/5
2015-09-11

"Everything was good, fast shipping and excelente product (zenfone 2)"


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Verified Customer
Rating 10/10
5/5
2015-09-10

"Very Pleased With Pandawill. Would recommend to anyone buying a smartphone."


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Verified Customer
Rating 6/10
3/5
2015-09-09

"It took 8 days to ship the order and I still didn't get an e-mail with the confirmation (saw that the order was shipped in the order status on the Website only), while other resellers ship the orders during 1-2 days usually and send notifications over e-mail. Hope that I will receive exactly what I ordered..."


No Avatar

Verified Customer
Rating 8/10
4/5
2015-09-08

"The availibility of the products gives me some problems, but, it was ok."


TPLAY's Avatar

Verified Customer
Rating 2/10
1/5
2015-09-07

"I won $ 67.79 phone at Happy Hours.but u dont sent products.You are unreliable dealer.huhhh."


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Verified Customer
Rating 10/10
5/5
2015-09-07

"Easy to order. A full tracking from order to home.
Fast delivery.
"


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