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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Shenzhen, China
    • Contact: customerservice@pandawill.com
    • Phone: 86.755.83650148
    • Customer Support: 86.755.83650148
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.53/10 7.53/10
    Chance of future purchase: Rating 7.41/10 7.41/10
    Shipping & packaging: Rating 6.82/10 6.82/10
    Customer service: Rating 6.51/10 6.51/10
    Return/Replacement policy: Rating 6.25/10 6.25/10

What is this?

1,936 Customer Reviews

Rating 2/10
1/5
modified review posted

"On jan 2014 the tablet buyed stopped to work.
I ask service to repair and they confirm me to send it back (RMA number WC0007922).
After a few time they confirmed that received the item on 25/2/2014.

Up to now (29/07/2014) I sent a lot of e-mail to have info of this product but i received only a few answer asking to wait.
I think this is one of the worst consumer service i found, it's really a shame.
I waste also my money to send back the product they lost !
"


Rating 10/10
5/5
modified review posted

"Ordered phone Newman N2 before the New Year. The price was great and is lower than in other stores! All frightened that order before the holidays will be a long post and the goods will be a long walk. Sent quickly and I got a phone in the past month, despite the Christmas holidays! The phone was well packed, everything works fine. Pandavill recommend as a great seller!"


Rating 2/10
1/5
modified review posted

"Still not shipped.
On live chat they say tomorrow or 2-5 days. But still not shipped.
"

modified review Rep reply posted Jul-29-2014

PandaWill, Pandawill rep has responded

“Dear info-28949

Thanks for your business on Pandawill.Sorry for the inconvenience.As the item which you bought is a hot sale product,so it will take more several days to restock the item.Would you mind kindly wait more several days or change to other items.Looking forward to your reply.If you have any question,please feel free to contact with us via live chat or send the email to
customerservice@pandawill.com.

Best regards

Pandawill Customerservice”


Rating 8/10
4/5
modified review posted

"I have chosen 4star rating because of the afterbuy service was not so good. Until now I have baught 4 thing. And one of them was smartphone wich I had to send back for repairment. It took half year until I got it back. And I had constantly to remind about it. Only after 3 monthes I was informed that I have to pay for the repairment which is a litle bit too long. And after this I had to wait another three long monthes. Except this case everything is pretty much functions very well. You get what you order . The communication with customer service is good and responce is fast. In addition almost every week you can find a good deal on happyhour sale. So I would defanatly recomand to buy from this site. Hope this overall help to decide."


Rating 10/10
5/5
modified review posted

"It's a easy buy page, and the comunication witch the personal of pandawill are perfect. The best buy page in the world.
"


Rating 10/10
5/5
modified review posted

"Am very happy with the product , man friendly functions "


Rating 8/10
4/5
modified review posted

"Siento que le hacen falta mas productos, y el tiempo en ser enviados es algo tardado."


Rating 10/10
5/5
modified review posted

"it was a nice experience fast shipping than expected. kudos "


Rating 10/10
5/5
modified review posted

"Very low prices and zero shipping. I recoment it 100%."


Rating 8/10
4/5
modified review posted

"The have great products and promotions! Definitely recommended!"


Rating 10/10
5/5
modified review posted

"Delivery and response fast enough.
Better yet, if there are orders that have been sent notification via email, with a tracking number.
"


Rating 6/10
3/5
modified review posted

"The shipping was fairly quick, but unfortunately the unit I received did not work. After several correspondences with customer support, they agreed to refund my purchase price. "


Rating 2/10
1/5
modified review posted

"regrettably
I received the phone only today
I wait for that 6 months
because you didn't
wrote the real price outside on the package
I'm very Disappointed
I bought a new phone before 5 months
I don't like this phone because i received that 6 months after I bought it

for response

9744347@gmail.com
"

modified review Rep reply posted Jul-24-2014

PandaWill, Pandawill rep has responded

“Dear customer

Thanks for your business on our website.Sorry for the inconvenience.If the customers do not have special request,
we will help declare the package with lower value,then it will be more convenience to help Customs clerance.But different
countrys have different policy,so your package stuck in the Customs and taken 6 months delivered the package.
Really sorry for the inconvenience.We can offer a 5% discount as a compensation for the long waiting.
If you have any question,please feel free to contact with us via live chat or send the ematil
to customerservice@pandawill.com

Best regards

Pandawill Customerservice”


Rating 10/10
5/5
modified review posted

"Very fast deliver.
You get exactly what you order.
Very good quality of products.
Very good support.
"


Rating 10/10
5/5
modified review posted

"La web es muy clara, lo pedido corresponde fielmente con lo recibido. Incluso me comunicaron que el color de funda encargada no estaba en stock en el momento de enviarla y me ofrecieron alternativas vía email. Comunicación directa con el vendedor, genial.
Repetiré
"


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Pandawill is a merchant member
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