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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Shenzhen, China
    • Contact: customerservice@pandawill.com
    • Phone: 86.755.83650148
    • Customer Support: 86.755.83650148
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.33/10 7.33/10
    Chance of future purchase: Rating 6.82/10 6.82/10
    Shipping & packaging: Rating 6.42/10 6.42/10
    Customer service: Rating 6.05/10 6.05/10
    Return/Replacement policy: Rating 5.64/10 5.64/10

What is this?

2,148 Customer Reviews

Rating 10/10
5/5
modified review posted

"Excelentes productos, buena comunicación ,y atención pos venta "


Rating 8/10
4/5
modified review posted

"My 0verall experience was very good, but I only have one complaint. That is the delivery time! ..why does it take up to 29 working days to send an item from China to the UK via Air Mail.
I work for Royal Mail and I know that anything going from the UK to China would get there within 5 working days.

Thanks

John Thompson
"


Rating 10/10
5/5
modified review posted

"Excellent delivery, quick response, excellent phone (Lenovo S960 Vibe X).

Absolutly recomended!

Good work, Pandawill.
"


Rating 10/10
5/5
modified review posted

"It is the second time that I have buy in Pandawill and all my experiences have been perfect ! It is sure that I will buy more things in this place and I recomend it. "


Rating 10/10
5/5
modified review posted

"solo pediría que mejoren el sistema de chat, que es muy antiguo, podrían hacerlo mejor"


Rating 2/10
1/5
modified review posted

"I have not receive my mobile phone. They sent email saying 10 oct dispatch on TNT with tracking number, its useless no record when trying to trace my parcel. I live in Singapore near to China, Hong Kong why do they sent to Holland then back to South East Asia? Not efficient. I hope I can get it before Christmas 2 months from today."

modified review Rep reply posted Oct-16-2014

PandaWill, Pandawill rep has responded

“Dear yondugod

Thanks for your business on Pandawill.We have dispatched your order on Oct 10.Normally,it will take around 15-25 days delivered the package.So,please kindly wait more several days,you will get the parcel soon.If you want to know the tracking informaiont,you can track it on http://www.17track.net/en. If you have any question,please feel free to contact with us via live chat or send the
email to customerservice@pandawill.com.

Best regards

Pandawill Customerservice”


Rating 10/10
5/5
modified review posted

"Sehr,sehr guter Service. Ich bin sehr zufrieden! Sehr schneller Versand und gute Qualität. Jederzeit wieder ! 5 Sterne sind verdient !!"


Rating 4/10
2/5
modified review posted

"In my last orden the celphone now not begine the start"

modified review Rep reply posted Oct-16-2014

PandaWill, Pandawill rep has responded

“Dear joismalo

Thanks for your business on Pandawill.If you cell phone does not work or have other problems,please contact with us via live chat or send the email to customerservice@pandawill.com, we will reply within 24 hours and give you a proper solution.

Best regards

Pandawill Customerservice”


Rating 10/10
5/5
modified review posted

"Decent delivery time, they delivered what they said they will deliver"


Rating 10/10
5/5
modified review posted

"Good seller. They must improve shipping time."


Rating 10/10
5/5
modified review posted

"I had to report the failure of a mobile phone bought from pandawill and they were immediately concerned in order to cover for the defective unit . I bought another mobile phone, and always pandawill , has been able to provide me with any useful information in order to track the parcel sent from china and that, my mistake in indicating the shipping address could not get myself delivered. thanks to pandawill I immediately got in touch with the Italian post office to which I have indicated the correct shipping address and the package was then delivered the first working day after the correction of the address.
ho dovuto segnalare il guasto di un cellulare acquistato da pandawill si è immediatamente interessato al fine di sostituirmi l'apparecchio difettoso. Ne ho acquistato un altro e, sempre pandawill, ha saputo fornirmi ogni informazione utile al fine di rintracciare il pacco inviatomi dalla cina e che, per un mio errore nell'indicare l'indirizzo di spedizione, non riusciva ad essermi recapitato. grazie a pandawill mi sono subito messo in contatto con poste italiane alle quali ho indicato l'indirizzo di spedizione esatto e il pacco mi è stato quindi consegnato il primo giorno lavorativo utile dopo la correzione dell'indirizzo.
"


Rating 10/10
5/5
modified review posted

"Sono rimasto molto soddisfatto dell'acquisto su Pandawill. I prezzi sono ottimi le spese di spedizione sono ragionevoli.Lo consiglio a tutti... "


Rating 6/10
3/5
modified review posted

"I haven't received item yet but overall this transaction did not leave me with an obvious impression. Neither good or bad. I wasn't particularly satisfied to with the answers to some of my questions regarding the phone being on special this Sunday and the shipping questions but it is what it is."


Rating 10/10
5/5
modified review posted

"Vše v po?ádku spokojenost."


Rating 10/10
5/5
modified review posted

"Great customer service ,good quality ,highly recommend."


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