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"I ordered a Logitech G25 USB racing wheel in January '07, 2-3 months after the wheel had been released. The G25 was in stock at many online retailers, including Amazon.com, but Page Computer had the cheapest price so I ordered from them.
A few days later I was informed the G25 had shipped, but a tracking number never appeared on the Page Computer website. Eventually I contacted Page Computer and they informed me that they "were sorry, but the G25 actually hadn't shipped." They were "having trouble sourcing it" and assured me that my "credit card had not been charged. If it had, it would be refunded immediately."
My credit card had been charged, and I waited for the refund. I did not cancel my order, and waited for the G25 to ship.
After two weeks of no response from Page Computer, I informed them I would like to cancel the order, and also told them that there continued to be no refund to my credit card. After an additional week of no response, I contacted my credit card company, initiated a dispute, and got my money back.
I ordered a G25 from Amazon.com and it arrived in 3 days."