1/5

posted May-03-2012

"Beware! If you create a post card before creating an account, (which PsPrint LLC will let you do)
your post card and all your work will not be saved! Even if you put the post card in the check out basket, it won't be saved. All will be lost. Don't waste you time with this post card vendors."

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2/5

posted Jan-26-2012

"I chose PsPrint because they had an East Coast and West Coast printing facilities. I placed my order for party invitations for my sons' birthday party weeks in advance of his party. I was dishearten to learn that instead of filling my order on the East Coast (where I live) my order was filled on the West Coast. By filling it and shipping from the West Coast, my order will be delivered days past when I was needing it (as of this review,, it is still in transit). I contacted PsPrint Customer service about this and was told by their rep, Michael, that this was how I ordered it. (I do not remember an option to select what coast I am on while ordering). So, I am saying to customers who are interested in trying this company, be careful on placing orders. They may not be filled where you would think they should be, aka East Coast addresses filled by the East Coast location, West Coast by the West Coast. And I would place the order at least a month in advance on three weeks."

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5/5

posted Dec-28-2011

"Hi there, I received my 5000 postcards today and I must say they look great. Best of all the processing time was excellent. Wow, great job! I sure will be back again for more. Thank you from Noble Solargy."

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5/5

posted Nov-04-2011

"The customer service was phenomenal by everyone I spoke and emailed with at PSPrint. They came through for me in a huge way by getting my job fast and as I wanted it to be. My client was thrilled with the product. I look forward to working with you again. Thanks"

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4/5

posted Oct-25-2011

"I'd like to thank Elliott for taking care of an issue we had today concerning price matching and the guarantee. He handled it well, given the situation.

Thanks,
Mike"

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5/5

posted Oct-06-2011

"The result is ASTONISHINGLY BEAUTIFUL!

Everyone loves the quality of the printing. I know; it's what you put in that counts but I was concerned that it might not look as good as intended since I did not calibrate my system. It came out far beyond expectations.

Thank You PsPrint for yet another excellent product. You are making me look like a professional."

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5/5

posted Sep-23-2011

"PsPrint came through in the clutch when I needed them! I rush ordered a booklet for a trade show that was taking place the following week. Not only did they meet my expectations of filling the order but they also thoroughly reviewed my project for errors before putting it into production. Their follow-up and customer service was outstanding. It was refreshing to see it. The final product was excellent. Their price was the lowest out of all other similar services on the web. I will definitely be employing their services for all other future projects."

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5/5

posted Aug-29-2011

"I love psPrint. I've used them for postcards, brochures, mailing services, theatre programs, business cards, flyers, and I'm sure there are more things I'm not thinking of right now. They usually turn things around more quickly than I expect, and their quality has been consistently excellent. I get much better customer service than I expect from an "internet printer," and people there are consistently friendly and quick to respond to my concerns. Their prices are the best part. We can afford to have the materials we really want now that we've started having everything done at psPrint."

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5/5

posted Jun-24-2011

">my customer service man is the best. Please read:
>
>Joe,
>
>I want to thank you for what you did for me. I know that in many industries many people are not properly thanked for the quality of service and compassion that is given when they have helped a customer in need.
>
>If you remember me, I was the lady you dealt with who had just lost a brother. It's been the hardest time in my adult life, and I couldn't stop crying as you were trying to help me produce my bumper sticker. You were so considerate, understanding in trying to help me.
>
>I can't thank you enough for what you have given me. I just got my order yesterday and the picture is perfect and the colors are so vibrant. My mother hasn't seen the stickers yet but I'm sure my whole family will be having a really good cry over this.
>
>
>Thank you so much.
>
>
>Sonia Daniel
>619-997-0067
>sonia0067@aol.com
>"

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3/5

posted Mar-11-2011

"Print quality is good, but sometimes inconsistent. We ordered (7) batches of (500) 8-1/2 x 11 flyers. (6) of the (7) batches came out good. The last batch was bad - had some very obvious blocking of colors. Ok - so no one's perfect - but we were on deadline (tradeshow in Europe), so we had to pay an arm and a leg to get them reprinted locally. What's done is done.

After the show, we reached out to PSPrint (feedback@psprint.com) on 1/26 - got a response at first to rectify the situation, but haven't heard back in over a month now. We're not looking for a refund, but at least some credit for a future job for our added expenses since they messed up the job. We went back and forth for a bit to show/describe the problem via our scans of the brochures - but haven't heard anything since Feb. 11.

Again, no one's perfect and we understand that.. but it's the one month mark now, and we've followed up twice already since then (2/19 & 3/1) - so they apparently just don't care!

Lesson here is: PSPrint is good for prints as they're inexpensive, but if you're in a rush and can't wait to get proofs - forget it. Get it done locally instead, as most likely, a mistake may be made. We will likely do business with them again, but only for non-rush jobs, and a proof needs be received."

This review was modified by mmnmaniac on March 11 2011 01:07:11 PM

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