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"I have used PS Print on several occasions and for different products, Greeting Cards, Post Cards, Calendars and Booklets. Their tech support was very helpful. The print department always met the delivery date and sometimes even beat it. The quality matched my expectations.I look forward to doing business with them again."
"Can I give them 0 stars? I wish. I cannot express my disappointment turned to disgust with these guys.If all you want is total crap quality that is full of misprints then PS print is for you.I spend over $1000.00 on products from them this March and here is what I got.2 of the 9 sets of business cards were complete misprints- they showed up with the backside unprinted although the design was 2-sided and printed fine on 7 of the sets (albeit bad alignment on a few). I sent them descriptive photos so they could see the mistake. They acknowledged the bad print and said they could only send a new print once they had received the full set returned. Problem was, we needed the cards for a trade show that weekend. Too bad for us.. They refused repeatedly to send out any new ones until they got the misprints back. And since we had to use some of the cards at the show, the deal was off. We could not send back 100% of the set. REALLY?? Do they think we are trying to screw them out of bad cards. SOOOO frustratingAlso, their customer service rep Amelia, was a total bitch on the phone the first time, she kept acting like it was my fault that there was a problem with the cards and had a super dose of attitude about it. I wrote that up in an email to customer service and the next time we spoke she was sweet as sugar- but still condescending.It goes on and on... I will spare you the rest of the details.The card stock was also quite sub par to the same thing I had ordered from Vistaprint. Vistaprint is not great either, but if you are looking for a low cost job they have the better quality, prices and customer service hands down.NEVER using them again."
"I have been using PSPrint for several years now and the product(from buiness cards to 50-page Booklets have been superior in quality. Their online as well as telephone/tech support is perfect in making sure your job is completed to ther end with no surprises."
"I've been using PSPrint to make an annual calendar for my company since 2007. The results have been excellent, but I think I could get excellent results in many places. I am most happy with the company about their customer support. You get a real person on the phone if you call and an email reply within a few minutes if you write. And best of all they are actually able to make decisions and otherwise solve your problem immediately. I should hasten to add that the problems were my fault due to not being a professional graphics person or needing to change a shipping address at the last minute. One year they advertised a discount on calendars a few days after i had placed my order. On request they allowed me to get the reduced price. PSPrint has been wonderful to work with and their products are well done."
"Excellent customer service and very quick shipping time! The product was excellent and just as we ordered it. My company is thrilled with PsPrint all together and will continue to use their services in the future."
"Long story short, Don't order from them If you care at all about your work, have any sort of deadline, or there's a printer in your town that's reasonably priced.Im a professional photographer, I ordered 300 (100 each of 3 different prints) 4x6 postcards to use as giveaways at a benefit.I received them with time to spare, but after looking them over I was horrified at the quality, they looked like something I could have printed at home. Streaks running across the pictures, color toner lines on the back, just an awful mess. I thought how could a professional company let these go out the door?I called them up and they apologized like any company, say that if I sent them a picture they'd refund me or try and reprint my order.They couldn't reprint my order because the paper I selected "takes at least 3 business to process before printing" basically unless I wanted my cards after the event I was SOL.As of Today (21st of August I'm still waiting for a UPS return shipping label) apparently they want the product back before they give me my money back.Edit: by days end they finally agreed to reprint my order,only after many, many emails, several phone calls (most of which I could even get connected to someone), and sending more scans of the improperly printed cards, and pushing the arrival date of my cards to the very last day before I need them)All in all, I'm going to spend the extra money and go with a local printer that I can actually walk into and talk with. (I' suggest you do the same)"
"Very nice selection of templates. Service is very fast. Searching through the template gallery is a bit quirky and time consuming. It would be nice to see more templates that coordinate with business cards, letterhead and other such promotional material, as sometimes you may find the perfect business card template yet there is no coordinating letterhead and/or brochure template available. "
"I have been going to PS Print for the past 5 years now for all of the printing needs of my school. I have designed a yearly calendar, playbills, and more recently this year our schools yearbook. PS Print always has superior quality, color and customer service. There staff are very helpful and will work with you to ensure that your needs are met in a timely fashion. I am very pleased and they will continue to be my "go to" for printing. "
"Beware! If you create a post card before creating an account, (which PsPrint LLC will let you do)your post card and all your work will not be saved! Even if you put the post card in the check out basket, it won't be saved. All will be lost. Don't waste you time with this post card vendors."
"I chose PsPrint because they had an East Coast and West Coast printing facilities. I placed my order for party invitations for my sons' birthday party weeks in advance of his party. I was dishearten to learn that instead of filling my order on the East Coast (where I live) my order was filled on the West Coast. By filling it and shipping from the West Coast, my order will be delivered days past when I was needing it (as of this review,, it is still in transit). I contacted PsPrint Customer service about this and was told by their rep, Michael, that this was how I ordered it. (I do not remember an option to select what coast I am on while ordering). So, I am saying to customers who are interested in trying this company, be careful on placing orders. They may not be filled where you would think they should be, aka East Coast addresses filled by the East Coast location, West Coast by the West Coast. And I would place the order at least a month in advance on three weeks."
"Hi there, I received my 5000 postcards today and I must say they look great. Best of all the processing time was excellent. Wow, great job! I sure will be back again for more. Thank you from Noble Solargy."
"The customer service was phenomenal by everyone I spoke and emailed with at PSPrint. They came through for me in a huge way by getting my job fast and as I wanted it to be. My client was thrilled with the product. I look forward to working with you again. Thanks"
"I'd like to thank Elliott for taking care of an issue we had today concerning price matching and the guarantee. He handled it well, given the situation. Thanks,Mike"
"The result is ASTONISHINGLY BEAUTIFUL!Everyone loves the quality of the printing. I know; it's what you put in that counts but I was concerned that it might not look as good as intended since I did not calibrate my system. It came out far beyond expectations.Thank You PsPrint for yet another excellent product. You are making me look like a professional."
"PsPrint came through in the clutch when I needed them! I rush ordered a booklet for a trade show that was taking place the following week. Not only did they meet my expectations of filling the order but they also thoroughly reviewed my project for errors before putting it into production. Their follow-up and customer service was outstanding. It was refreshing to see it. The final product was excellent. Their price was the lowest out of all other similar services on the web. I will definitely be employing their services for all other future projects."
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