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Stores > Provantage LLC

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Store InformationStore Info
Full Rating Profile
  • Provantage LLC Provantage LLC Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7576 Freedom Ave. NW, North Canton, OH 44720
    • Contact: customerservice@provantage.com
    • Phone: 330-494-3781
    • Customer Support: 800-336-1166
    • Business Hours: 9 am - 6 pm EST Mon-Fri
    • Fax: 330-494-5260

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.00/10 9.00/10
    Chance of future purchase: Rating 8.50/10 8.50/10
    Shipping & packaging: Rating 8.00/10 8.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

2,996 Customer Reviews

Rating 10/10
5/5
2016-05-27

Excellent

"This has been an excellent purchase experience!"

This review was modified by Mikigirl2 on May 27 2016 08:00:34 PM

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Verified Customer
Rating 10/10
5/5
2016-05-12

Excellent service

"Wide selection, great prices and fast delivery, great company you can depend on for your office needs."


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Verified Customer
Rating 4/10
2/5
2016-05-11

Tracking numbers were screwed up

"I eventually got everything I ordered, but only after receiving the first (of three) packages and discovering that it only contained two of the four items I ordered. Provantage and FedEx both showed only one package shipped to me, but ProVantage had informed me by email that all four items had been shipped. Unfortunately, the first package arrived on Friday so I couldn't find out until Monday what had happened. Apparently, the other two items were shipped from two other facilities, neither of which uploaded their tracking numbers. Not the biggest deal, but it made for an unpleasant weekend as I imagined having to do battle with ProVantage to get all of what I paid for. The agent was nice and got things straightened out, but I'd rather that they'd gotten it right to begin with."


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Verified Customer
Rating 10/10
5/5
2016-05-10

The Super Kiosk Saver!

"I needed 20 Eaton UPS unit for our kiosk, but everyone wanted $72.00 to $104.00
for each unit. I got them from Provantage LLC for $54.00 a huge savings for us!
"


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Verified Customer
Rating 10/10
5/5
2016-04-22

"Item in stock, fast shipping and good price. Will buy from again."


Rating 2/10
1/5
2016-04-19

Tech-Z

"Ordered server hard drives from Provantage.

Went to unpack thee drives today just to find that they were unacceptably packed and shipped.

These sensitive server drives are always to be shipped per the manufacturer's specification in a shock resistant hard drive carton.

The drives I received from Provantage were taped with some thin bubble wrap around them and were paced in the bottom of a cardboard box with -no- cushioning and some flimsy 'air bags' on top of them. The bare drives were piled on top of each other.

I am astonished that any vendor would ship any hard drive like this, let alone these mission critical sensitive server drives.

As far as I am told, shipping hard drives this carelessly and outside of the manufactures specifications voids their warranty.
"

This review was modified by Tech-Z on April 19 2016 05:59:50 PM

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Verified Customer
Rating 10/10
5/5
2016-04-19

ProVantage delivered for me

"I decided that it was time to upgrade my HP Compaq 8300 Elite tower to something newer with more horsepower and modern I/O. I considered building my own system but concluded that the HP EliteDesk 800 G2 would do the job nicely, lots of internal SATA3 interfaces, lots of USB3, supports 64GB of memory, and the preconfigured system with 8GB of memory and a 1TB (Western Digital Blue) hard drive would do the trick at a better price than building my own. ProVantage had the best price I could find and even gave me a break on shipping after the on-line coupons I found didn't work.

I've bought through this vendor before with good results. I will likely be back in the future. Good prices, good selection, good service.
"


Rating 10/10
5/5
2016-04-10

Quick Ship, Order Processing Good

"Placed my order for an SSD which they had best had the best price on that I could find.
Got email stating order placed and then additional emails showing progress of the order the same and next day. Recd the SSD the NEXT day too.

Nothing bad to say. This is the way things should be when you order online.
"


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Verified Customer
Rating 10/10
5/5
2016-04-05

"Order was filled and delivered accurately and rapidly. "


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Verified Customer
Rating 10/10
5/5
2016-04-05

Good Deals, Great Customer Service

"Good Deals, Great Customer Service"


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Verified Customer
Rating 4/10
2/5
2016-04-04

"When we received the computer it was dead & we are having to return it which really puts our employee in a bind.

Patti
Bearing Kinetics
Dallas, Tx
"


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Verified Customer
Rating 10/10
5/5
2016-03-31

What else is there to say but AWESOME!

"From the ease of ordering the items I needed for my program, to the pricing, to the check out, nothing but top notch!"

This review was modified by aautry on March 31 2016 02:14:20 PM

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Verified Customer
Rating 10/10
5/5
2016-03-25

WHO'S Your Dealer???

"Placed my order for a Ricoh PCU 2:30 p.m. and it was on my doorstep the next morning!! Better than Amazon. Not to mention, Staples was out of stock on this item, for $358 and found this company who sold me the same item for $72.00 less!! You'd be NUTZ not to shop here!!"


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Verified Customer
Rating 10/10
5/5
2016-03-09

Did what they promised

"I received the item I ordered when they promised it and it did exactly what they said it would do. The ordering process was seamless."


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Verified Customer
Rating 2/10
1/5
2016-02-23

No Deal or Sale

"Was looking for a good deal on a monitor that turned out to be good to be true.
Was a $15 sale price on a $250 monitor. Had the option to either take full price or cancel.
No confident in their pricing if it turns out to be a case of bait and switch, in error or not.
NO SALE.
"


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Provantage LLC is a merchant member
Provantage LLC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,591 merchant members.