PROVANTAGE Corporation Reviews - provantage.com/ Ratings at ResellerRatings

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provantage.com/

Computer Hardware & Software

Rating 9.11/10 2,190 reviews

9.11/100
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PROVANTAGE Corporation participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,973 merchant members.
 

All Customer Reviews (2,363)


Rating 10/10 5/5
modified review posted May-20-2013

"Easy work with, fast shipping. Thanks"

Rating 8/10 4/5
modified review posted May-20-2013

"Sometimes is unkind customer center"

Rating 10/10 5/5
modified review posted May-18-2013

"fast shipping & good product"

Rating 10/10 5/5
modified review posted May-17-2013

"My first order from Provantage went well. They had the best price on the item, it was packed well and shipped promptly. I will certainly look at them again for future purchases."

Rating 8/10 4/5
modified review posted May-15-2013

"Order not completed yet, still waiting on some parts to ship."

Rating 10/10 5/5
modified review posted May-15-2013

"I paid quick. They sent quick. What more can you ask for? "

Rating 10/10 5/5
modified review posted May-15-2013

"You had the lowest price and easiest shipping option!"

Rating 10/10 5/5
modified review posted May-15-2013

"I am always very satisfied with the price and quick delivery of your products. Thanks so much for your service. "

Rating 10/10 5/5
modified review posted May-14-2013

"I deal with many vendors on a regular basis. Provantage stands above the rest in accomodating my needs with invoicing, the quality of items, the availability of stock and their shipping is always efficient. In terms of purchasing, Provantage is wonderful to work with. The turnaround from creation of the PO to receipt of delivery is a matter of days. Invoices are emailed immediately at shipping so the full process is complete within 1 to 2 weeks. That's a huge 'win' when you handle Purchasing and Accounts Payable like I do."

Rating 10/10 5/5
modified review posted May-14-2013

"I am very satifisied with the ease of ordering and the great prices offered."

Rating 10/10 5/5
modified review posted May-13-2013

"Order was processed, shipped, and delivery in a most timely fashion."

Rating 4/10 2/5
modified review posted May-13-2013

"This review is primarily based upon my extreme dissatisfaction with their return process in May of 2013. I submitted an online return request and I had to make 4 follow up calls for a week to get the RA # in my hand. SO as I start reading this it says I have 10 days from receipt of this email not to have it in transit but to have it delivered to their return facility. Here is a quote:

"Your return has been assigned RMA# xxxxxx-0503. This number is valid for 10 calendar days, which means your package must be received at the return address listed below within 10 calendar days from today. This "10 calendar day" period cannot be extended, and RMA Numbers cannot be reissued."

Are you serious? This seems almost like a non-legit company although it's not. I mean really I have to prod and beg for an RA# and then your company throws down this kind limitations on me? So let's keep reading:

"Once we receive your package, your return will be processed subject to the Terms & Conditions of our Return Policy (available on our web site). Please allow up to 14 business days for us to process your return (unusual circumstances may cause additional delays)."

Clearly they operate at a snails' pace yet they expect you to operate like it's the end of the world.

I haven't received any of my orders from them in extremely timely fashion either whereas I have received many orders from Newegg or Tiger Direct faster than I hoped.

I wouldn't recommend Provantage for anything unless you can't find elsewhere but that is almost never true. I know for me it's just not worth the hassle in the event I have to return something. It just shouldn't be that hard.
"

Rating 10/10 5/5
modified review posted May-11-2013

"Items easy to find, all items in stock, and shipped and received quickly."

Rating 10/10 5/5
modified review posted May-09-2013

"They ship in a timely manner and always deliver what I order"

Rating 10/10 5/5
modified review posted May-09-2013

"Great pricing, fast processing and shipping of orders."

 
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