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Stores > PROFEEL / PMI Digital [profeel.com]
  • PROFEEL / PMI D PROFEEL / PMI Digital [profeel.com] Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 46 Main St #240 Monsey NY 10952
    • Contact: sales@profeelvideo.com
    • Phone: 800-776.3335 #1
    • Customer Support: 845-425-2070 ext 2
    • Business Hours: 9:00am - 7:00pm Mon-Thur Friday 9:00 AM - 2:30 PM Closed Sat Sun 12:00 Noon - 5.00 pm or as post
    • Fax: 845-425-0221

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.36/10 9.36/10
    Chance of future purchase: Rating 9.65/10 9.65/10
    Shipping & packaging: Rating 9.79/10 9.79/10
    Customer service: Rating 9.83/10 9.83/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review PROFEEL / PMI Digital [profeel.com] by clicking a star below.
Rating 10/10

Nervous, but worth it.

"Was nervous about ordering from PROFEEL. Had not heard of them. Did a little research and the BBB and others had good experience with them. Personally I had a great experience! Received my Canon EF 16-35mm f/4L as advertised and with an excellent price. They were easy to work with and shipped the same day. Will do business with them again."

This review was modified by ztlm10 on January 19 2017 08:00:02 AM

Rating 10/10

Great Transaction!

"i got a great price on a canon lens and they shipped it free the same day - what more could one ask for?"

This review was modified by longtallkarl on January 18 2017 07:30:02 PM

Rating 10/10

Fast shipping, responsive customer service

"I had not heard of Profeel before, but only found good reviews on them on the web, despite the somewhat creepy name. I placed an order for two lenses on the last day of the year, and even during this holiday time, shipping was very fast, and customer service got back to me right away to help me with a special request. There were no attempts to upsell after a competitive price was quoted. My lenses came with everything they should have and were genuine USA warranty items as ordered. In the future, I would not hesitate to order from them again."

This review was modified by cyber_bride on January 17 2017 12:01:09 AM

Rating 10/10

Feel confident buying with ProFeel/PMI Digital

"I bought my Canon EF 24-70 f/2.8 ii Lens from Profeel. I had a few questions regarding the shipping of this product, and my questions were answered within minutes. The customer service at Profeel is great, and they will answer any questions you have promptly. The product arrived promptly and in excellent condition. I have no complaints about the product, and would order from ProFeel again."

This review was modified by jeffwang519 on January 17 2017 12:00:59 AM

Rating 10/10

Ordered Canon 35mm f/1.4L II from Profeel

"Very happy with my purchase. Great price and free shipping. Lens arrived in excellent condition and functions perfectly. One of the sharpest lenses I own. Leagues ahead of the previous version.
Thank you Profeel.

This review was modified by Kram7211 on January 17 2017 12:00:58 AM

Rating 10/10

Small shop, great service (and Canon Authorized Dealer to boot)

"I ordered a Canon DSLR from them- they shipped it next day and got it safe & sound, well packed, and at a great price to boot. I may not have heard of them prior to my purchase, but they'll definitely be on my list of sites to check pricewise from now on!"

This review was modified by llmogen on January 17 2017 12:00:57 AM

Rating 10/10

Well Done!

"Quick ship, good price, packed well, boxes all perfect. USA Canon products. Will return!"

This review was modified by hotrodlincoln136 on January 17 2017 12:00:56 AM

Rating 10/10

5-STAR Experience

"Quality products at a fair price. Exceptional customer service including the order process, communication after the sale and on-time delivery. I couldn't ask for anything more. Highly recommended!"

This review was modified by TJphotoman on January 17 2017 12:00:56 AM

Rating 10/10

Feel confident buying from Profeel/PMI

"I bought my items from Profeel through a recommendation from a friend. I purchased a 16-35mm f4 L IS about two years ago, and based on that purchase I knew they were legitimate. This year I purchased a 600mm f4 L IS II and a 5D Mark IV from Profeel. Both high dollar items but I wasn't worried at all because of my prior transaction. Both transactions shipped fast and in two days had my items. Communication via e-mail regarding order status and shipping status was excellent. Pricing is also fantastic! You won't find a better price unless you buy from a Canadian company because of the favorable exchange rates (I only buy US). The Canadian companies are using the exchange rates to their advantage and not really giving you the true value of your American dollar. Buy American and go with Profeel. Don't be put off by your google research on Profeel, as they may look small, but rest assured they are an authorized Canon USA dealer and ship USA warranty products.

This review was modified by fulframez on March 21 2017 12:00:02 AM

Rating 10/10


"Placed 2 orders for three lenses and the service was excellent. Great value and arrived a day early..."

This review was modified by Revned on December 10 2016 10:48:49 AM

Rating 10/10

The best web-tailer you've probably never heard of (yet)!

"I'll admit that that the name ("Profeel") was a little weird and reminiscent of some lost-in-translation East Asian business monikers. (They're actually in NY, just a little inland from the Tappan Zee.)

Well, between me and my girlfriend, four transactions (3 L-lenses and two 5D-level bodies) later... I think I can confidently say that these guys rock.

Anecdote #1: Needed a lens for a project. Told them of the time-sensitive nature of the project. free shipping was bumped to 3-day air on account of customer loyalty. Nice.

Anecdote #2: A long-backordered lens (nobody had it; Canon itself was delayed with their product release) got bumped up to next-day air across the country to make a stated deadline. This is above-and-beyond the call of duty. Bravo.

Yeah, they'll have my business.

Rating 10/10

Great service

"I purchased Canon 100-400 mm/4-5.6 Mark II from Profeel, services were swift and sale lady was very friendly .The lens arrived in perfect shape with full Canon USA WARRANTY and I believe was the best price I could get.

This review was modified by Liu1312 on December 12 2016 01:31:38 PM

Rating 10/10

Great buying experience

"I purchased a Canon camera from this Canon authorized dealer. This was my first experience with Profeel. Shipping was extremely fast. The staff was very courteous too. No issues."

Rating 10/10

Authorized Canon dealer that cares

"Ordered some Canon gear at a great price and now that it has arrived, I'm very impressed with how well it was packaged.
Would definitely use again.

This review was modified by v4voodoo on December 05 2016 07:07:50 PM

Rating 10/10

Outstanding Service and Price!

"equipment was shipped quickly and was exactly as described... no problems!"

This review was modified by ghamer18 on December 05 2016 12:06:15 PM

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