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Stores > PROFEEL / PMI Digital [profeel.com]
  • PROFEEL / PMI D PROFEEL / PMI Digital [profeel.com] Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 46 Main St #240 Monsey NY 10952
    • Contact: sales@profeelvideo.com
    • Phone: 800-776.3335 #1
    • Customer Support: 845-425-2070 ext 2
    • Business Hours: 9:00am - 7:00pm Mon-Thur Friday 9:00 AM - 2:30 PM Closed Sat Sun 12:00 Noon - 5.00 pm or as post
    • Fax: 845-425-0221

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.36/10 9.36/10
    Chance of future purchase: Rating 9.65/10 9.65/10
    Shipping & packaging: Rating 9.79/10 9.79/10
    Customer service: Rating 9.83/10 9.83/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review PROFEEL / PMI Digital [profeel.com] by clicking a star below.
Rating 8/10
4/5
2017-03-15

You get what you pay for, And sometime a little more

"Had a hard time making order with paypal as the hub, Gordon, from a third party referral helped me with getting it to work, Profeel wasn't able to help much for me, but after giving feedback, if the situation arises with someone else, they know what to suggest and it's good to have a company open to customer feedback. Once I got camera ordered I asked if they could expedite shipping so I could have it for the weekend, I was told next day would cost me, and I would have it by that Tuesday with free shipping so I declined the next day shipping, then got an email the next Monday that my order was being sent next day and I would have it that Tuesday, (update, the type of shipping it would have cost for then to get it to me for Friday would have been exorborant to either of us, so I don't want to remove my previous comment, customer service should have been more detailed, but I can't blame them for wanting to not pay that kind of cost either). The price was good, not great, but good, great isn't attainable to authorized dealers, which they are and all I would deal with, until Canon lowers their MAP (Minimum asking price)"

This review was modified by vecch3-64004 on March 21 2017 12:00:06 AM

Rating 10/10
5/5
2017-03-13

Straight Up Good Deal

"Great price. Ordered and delivered within seven days time. Already enjoying the camera. Checked the 80D out thoroughly. Registered with Canon, and received the documentation for my Mack Warranty. Its all good. Thanks guys and gals. "

This review was modified by stephenlikestools on March 15 2017 07:30:02 PM

Rating 10/10
5/5
2017-03-07

Great service, fast shipping, superb price!

"First purchase from this merchant. I had never heard of them before, but decided to take a chance after seeing the great reviews. Ordering was an extremely easy process. Shipping was super fast. Package arrived on time and was well-packed. The price for the camera I ordered was the best I had found. Highly recommended."

This review was modified by loring-33019 on March 09 2017 01:00:02 PM

Rating 10/10
5/5
2017-02-27

Great Lens and Great Retailer

"This was my second time purchasing from Profeel. Their customer service is second to none. Absolute best price on Canon gear and always free shipping! My EF 70-200mm f/2.8 IS II was expertly and safely packaged for shipping across the country. Will definitely purchase from them again!!!"

This review was modified by monzarottie on March 01 2017 08:45:02 PM

Rating 10/10
5/5
2017-02-27

Great Service

"Very satisfied. Product nicely packaged and best of all, they had the best prices and best services around. They respond almost immediately when I have a question.I would highly recommend a friend and i would buy from them again"

This review was modified by vrajapho on March 02 2017 08:45:02 PM

Rating 10/10
5/5
2017-02-24

Prompt quality shipping&packing

"Genuine USA product. Prompt quality shipping & packing. Profeel provides the customer with valuable service. It is a worthwhile shopping experience buying from them. The package arrived decently protected with packing material. "

This review was modified by DBCoast2Coast on February 28 2017 12:15:08 AM

Rating 10/10
5/5
2017-02-21

Good experience

"Profeel gave me a very good price on a Canon camera, the checkout process was smooth, and the delivery was made on-time, as promised. Doesn't get much better than this!"

This review was modified by robt.l on February 23 2017 12:00:09 PM

Rating 10/10
5/5
2017-02-21

A+

"I was referred to Profeel for their good pricing and customer service but must admit, I had my reservations about them being a legitimate authorized canon dealer, even in light of their positive reviews. I found them extremely responsive to my concerns and they handled my transaction in a very professional and courteous manner, they were almost too good, ha! My camera was very well packaged, received posthaste, and is the real deal! I absolutely could not be happier, for sure I will be a returning customer, thanks!"

This review was modified by MichaelA.-PhotogHack on February 23 2017 11:00:02 AM

Rating 10/10
5/5
2017-02-17

Nice experience!

"Quick response in customer service, fast shipping, product exactly as described!"

This review was modified by getianfang on February 21 2017 12:15:04 AM

Rating 10/10
5/5
2017-02-15

professional and fast service

"Profeel did a great job communicating with me, providing order options and updates, and then delivering a brand new product in less time than I anticipated. They exceeded my expectations."

This review was modified by BrianMacD on February 17 2017 11:30:02 AM

Rating 10/10
5/5
2017-02-13

Solid Experience!

"Canon Authorized Dealer, great prices, fast (free) shipping, great communication. Couldn't have asked for a better sales experience on over $3,000 worth of equipment. Highly recommended!"

This review was modified by tomman-37080 on February 15 2017 09:45:02 AM

Rating 10/10
5/5
2017-02-13

Amazing service

"The customer service is phenomenal. I had a problem with my first order, which was promptly replaced for an another item. Best customer service EVER! They also provided the best offer I could find anywhere else! Highly recommended. will certainly use again"

This review was modified by mcherny on February 23 2017 10:00:01 AM

Rating 10/10
5/5
2017-01-23

"very good price i will buy again"

This review was modified by mirek232 on January 25 2017 08:45:02 PM

Rating 10/10
5/5
2017-01-23

Great Camera - Great Profeel Service

"I have been wanting to purchase a new camera body for quite some time, but just couldn't bring myself to pay the current price for the model I wanted. I recently heard about Profeel / PMI, but was a little reluctant because their price seemed to good to be true. Well I decided to take a chance and ordered the camera body I have been wanting from Profeel and saved $350.00. The camera was a brand new U.S. version with the manufacturer's warranty, was in the original manufacturer's packaging and included all accessories. My camera arrived the next day as promised (I paid for overnight shipping). I completed the manufacturer's online registration process with no problems. Based on my recent experience with Profeel, I have no problem recommending them to friends and family, and will definitely consider using them for my next purchase."

This review was modified by GeorgeFLA on January 25 2017 10:45:02 AM

Rating 10/10
5/5
2017-01-19

Great Prices, Great Seller, Super Fast Shipping

"Easy transaction, great prices, extremely responsive to questions.

Ordered at 3pm, received shipping confirmation and tracking at 4:30pm. It doesn't get faster than that.
"

This review was modified by priceguncowboy on January 24 2017 12:01:00 AM

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