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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 46 Main St #240 Monsey NY 10952
    • Contact: sales@profeelvideo.com
    • Phone: 800-776.3335 #1
    • Customer Support: 845-425-2070 ext 2
    • Business Hours: 9:00am - 7:00pm Mon-Thur Friday 9:00 AM - 2:30 PM Closed Sat Sun 12:00 Noon - 5.00 pm or as post
    • Fax: 845-425-0221

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.40/10 9.40/10
    Chance of future purchase: Rating 9.84/10 9.84/10
    Shipping & packaging: Rating 9.84/10 9.84/10
    Customer service: Rating 9.94/10 9.94/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

733 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered a Canon EF 70-200 IS II at a great price as well as to take advantage of Canon's $100 rebate that is available currently. Ordering was simple and fast, I had emailed with a couple of questions before I placed my order and I received a response within a few minutes. Shipping was included with the the lens which I got a great deal on so I was expecting to wait a week or more for ground shipping but I was surprised to receive it within 3 days. My lens arrived well packed and undamaged. I am very happy so far."


Rating 10/10
5/5
modified review posted

"I ordered a Canon 6d from Profeel and was extremely satisfied with my interaction with them. They went the extra mile to make sure that all the information was for the rebate was in order. Fast shipping, excellent service. I would gladly work with them again."


Rating 10/10
5/5
modified review posted

"Great service and delivered on time and as described. I will be back."


Rating 10/10
5/5
modified review posted

"I purchased a very expensive lens from PMI and the people there went far out of their way to make me feel comfortable and secure with the purchase. The lens arrive today and is exactly as promised, brand new, full USA Warranty."


Rating 10/10
5/5
modified review posted

"Very nice cooperative staff, praiseworthy 'David' helped me in every way. Quick delivery, authorized store and price better than any Legitimate store online. I will buy all my gear from them in future.
Bought 24-70 USM ii; planning to buy 5DMKIII soon from them..!!
"


Rating 10/10
5/5
modified review posted

"I ordered a Canon 5D MkIII and their response was very fast (I should say within minutes...). My camera even got delivered one day before the day they told me to expect for it. I would definitely buy from them again in the future if I have the chance. I also asked questions about shipping and their response was fast as well. Camera was well packed and of course with no problems at all since it was a brand new item. "


Rating 10/10
5/5
modified review posted

"Just when I was about to give up on online shopping, I'm happy I decided to give it one more try. I'm very satisfied with my purchase and the service from the staff at Profeel. Highly recommended! I'll be Back!
"


Rating 10/10
5/5
modified review posted

"Recently had a chance to buy the Canon 70-200 2.8 is II lens from them and it was a great experience. They were quick in answering questions and processed the order quickly.

Note: For returns, they needed the lens to be received in a pristine condition else there is a restocking fee. Even though I am very careful with my lenses, that was something for me to consider (compared to shopping with amazon). Fortunately I got a good copy of the lens

Overall, I would purchase from them again confidently
"


Rating 10/10
5/5
modified review posted

"My Canon EF 2x III Extender arrived exactly on schedule, brand new in packaging! Loving it so much right now."


Rating 10/10
5/5
modified review posted

"Ordered my 6d w/ 24-70 F4 IS from them. Really great company to work with. Quickly answered emails, shipped super fast and items arrived packaged well. Will definitely contact them before making my next purchase."


Rating 10/10
5/5
modified review posted

"Excellent transaction! Prompt, courteous and professional customer service. Received brand new item as promised with fast and free shipping to Hawaii. Mahalo nui loa!"


Rating 10/10
5/5
modified review posted

"Here is why I'll be a repeat customer to profeel:

- received my Canon 6D faster than I thought possible with free shipping
- rebate information and instructions were pre-assembled for me in package, saving a major headache
- responded to most emails within minutes
- answered all questions clearly and efficiently

I love this company! It was a great experience.
"


Rating 10/10
5/5
modified review posted

"Fabulous service, instant and fast shipping, unbeatable prices. Need I say more?

Strongly recommend!
"


Rating 10/10
5/5
modified review posted

"I did like this establishment, I have purchased a very expensive camera from them not too long ago and today I purchased a very expensive lens to add to my gear. David was very nice and of great help. He was able to give me a price I couldn't refuse, he was nice about it, saw my point and respected my opinion. Not pushy at all. I like dealing with them and I highly recommend them."


Rating 10/10
5/5
modified review posted

"David and Esther from ProFeel/PMI Digital are top notch. I have purchased 4 cameras from them, and I've experienced nothing but first class service."


PROFEEL / PMI Digital [profeel.com] is a Merchant Member! Learn more

PROFEEL / PMI Digital [profeel.com] is a merchant member
PROFEEL / PMI Digital [profeel.com] participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.